STAYDRY

In the diverse climate of Pennsylvania, where our homes face everything from heavy snow to intense thunderstorms, a durable and well-maintained roof is an absolute necessity. For homeowners in the Pittsburgh area, finding a reliable roofing contractor is a crucial step in protecting their most valuable asset. STAYDRY, a local company, has been a name in the roofing and exterior services industry, with a reputation that presents a dual narrative. On one hand, many customers have been highly impressed with the quality and efficiency of their initial work, praising the team for being professional and completing complex projects quickly. On the other hand, some feedback raises significant concerns about their post-installation service and communication, which is a vital aspect of any long-term home improvement investment. This article will provide a balanced, factual overview of STAYDRY, drawing on publicly available information and customer reviews to help local residents make an informed decision.

The importance of choosing the right roofing contractor cannot be overstated. A positive experience, as described by one customer, highlights a crew that went "above and beyond." This particular review notes the crew's reliability, punctuality, and the comprehensive nature of their work, which included replacing all rotting joists, new sheathing, and a full shingle replacement. The customer's experience with Paul was similarly positive, with the price and start date being "spot on." This kind of professional and reliable service is what homeowners hope for, demonstrating that STAYDRY has the capacity to deliver high-quality, efficient work that results in a fantastic new roof. This positive feedback showcases a company that is capable of providing expert craftsmanship and a commitment to completing a job thoroughly and on schedule.

However, another perspective from a different customer paints a starkly different picture. This individual had a roof repair completed two years prior and was unable to get a response from the company when a leak reappeared. Despite a 12-year guarantee and multiple attempts to contact Paul and the company, the calls and messages went unanswered. This experience highlights a critical issue: the gap between a company's initial service and its long-term accountability. For a homeowner, a warranty is only as good as the company that stands behind it. The frustration of being "ghosted" after a problem arises, especially when a repair was supposedly guaranteed, is a significant point of concern for potential customers. This feedback suggests a potential inconsistency in customer service and a lack of follow-through, which is a major factor to consider when entrusting a company with such a vital home project.

STAYDRY is located at 3821 Evergreen Rd, Pittsburgh, PA 15214, USA. This location in the Ross Township area of Pittsburgh provides a strong local presence, making the company easily accessible to communities throughout the Pittsburgh metropolitan area. Being a local contractor is often a key factor for homeowners, as it suggests a familiarity with the regional climate and local building codes. This local hub allows the team to respond to project inquiries and service requests from surrounding neighborhoods with relative ease, a feature that is essential for a timely project commencement.

The accessibility of their location is a positive for residents in the North Hills and other suburbs, as it means they are part of the community they serve. However, as some customer reviews suggest, physical accessibility does not always equate to digital or phone responsiveness. While having a local office is a good sign of stability, the ability to effectively communicate with customers when issues arise is what truly matters. The location on Evergreen Road is a base for their operations, but the real measure of their accessibility lies in their communication practices. For a company that serves the broad Pittsburgh region, the ability to build trust through consistent and reliable communication is just as important as its physical location.

STAYDRY offers a variety of services related to roofing and exterior home improvements, designed to provide comprehensive solutions for homeowners.

• Roof Installation and Replacement: They specialize in full roof replacements, including the removal of old roofing materials, replacement of sheathing, and installation of new shingles. They have experience in ensuring that the underlying structure, such as joists, is sound before completing the new installation.
• Roof Repair: The company performs repairs for damaged or leaking roofs. They are equipped to handle issues that may arise from storm damage, age, or improper initial installation.
• Gutters and Siding: In addition to roofing, they offer other exterior services, which may include gutters and siding. This allows for a more cohesive and comprehensive approach to home exterior projects.
• Emergency Services: As a local company, they are equipped to handle emergency calls, such as those related to storm damage, to provide prompt inspections and necessary repairs.

Based on customer feedback and general industry practices, here are some key features and highlights of STAYDRY.

• Professional and Efficient Crew: Many customers have praised the company's crew for being professional, hard-working, and fast. The ability to complete a full roof replacement in a timely manner is a significant highlight for many homeowners.
• Comprehensive Work: In a positive review, the crew was noted for going "above and beyond" by replacing rotting joists and ensuring the structural integrity of the roof before installing new shingles. This thoroughness is a key indicator of quality work.
• Clear Communication (Initial Phase): For many customers, the initial communication, including pricing and scheduling, was clear and reliable. They appreciated the punctuality of the team and the ability to get a project started as promised.
• Warranty and Guarantees: The company offers guarantees on its work, with one customer mentioning a 12-year warranty on their repair. However, the value of this feature is entirely dependent on the company's ability to honor it, which has been a point of contention in some reviews.

To get in touch with STAYDRY for your roofing or exterior needs, you can use the following contact information:

Address: 3821 Evergreen Rd, Pittsburgh, PA 15214, USA

Phone: (412) 712-7663

Mobile Phone: +1 412-712-7663

It is recommended that you reach out to them directly to schedule a consultation and get a free estimate. However, given the varied feedback, it is also prudent to get any promises of long-term service or warranty agreements in writing and to confirm the best way to contact them for future needs.

For locals in the Pittsburgh, PA region, STAYDRY presents a mixed but important picture. The company clearly has the capability to deliver high-quality, efficient, and professional roofing work, as evidenced by a number of very positive reviews. Customers have been highly satisfied with the initial installation, the professionalism of the crew, and the quality of the finished product. This makes them a potentially suitable choice for those who are focused on a one-time, high-quality installation. However, the very serious concerns raised by other customers regarding a lack of responsiveness for follow-up service and warranty claims are a significant red flag. A warranty is meant to provide long-term security, and a company that cannot be reached to honor that commitment undermines the entire value of the service. Therefore, while STAYDRY may be a good option for some, local residents should carefully weigh the mixed feedback and consider their need for reliable post-service support before making a final decision. The contrast in customer experiences underscores the importance of due diligence and clear communication throughout the entire process.

STAYDRY

3821 Evergreen Rd, Pittsburgh, PA 15214, USA