Top 1 home improvements

For homeowners across New York, especially those of us on Long Island in areas like Ronkonkoma, maintaining the exterior of our homes is a crucial investment. The roof and siding are vital for protecting against our diverse climate, from harsh winters to strong coastal storms. When seeking a contractor for significant home improvements, we prioritize clear communication, transparent pricing, quality workmanship, and reliable post-installation support. This article provides an overview of "Top 1 Home Improvements" in Ronkonkoma, NY, drawing from customer experiences to offer a comprehensive picture for locals considering their services. It’s essential for New York residents to be fully informed, understanding both positive and negative feedback, to make the best decision for their property.

When considering a local home improvement company, accessibility is a key factor for residents here in New York. Top 1 Home Improvements is located at 2334 Locust Ave, Ronkonkoma, NY 11779, USA. This places them directly within the Long Island community, theoretically making them easily accessible for homeowners in Ronkonkoma and surrounding towns in Suffolk County. A local presence ideally suggests a deep understanding of regional building codes, common architectural styles, and the specific climate challenges that homes in New York face. However, as customer experiences can vary, while their location ensures physical proximity, it is important for potential clients to also evaluate other aspects such as communication and service reliability, which are crucial for any successful home improvement project in our area.

Top 1 Home Improvements appears to offer a range of exterior home improvement services. Based on their website and customer reviews, their services include:

• Roofing Services: This is a primary offering, encompassing new roofing installations and roof replacements. They focus on providing durable roofing systems that can withstand the diverse weather conditions of Long Island. The company states they "guarantee our work" on new roofs.

• Siding Installation and Repair: They specialize in siding services, aiming to enhance curb appeal and protect the home's exterior. This includes both new installations and repairs.

• Gutter Installation and Renovation: They install gutters to properly funnel water away from the home's foundation, emphasizing the importance of effective drainage. This can include new gutters with covers.

• Framing: Top 1 Home Improvements also offers construction framing services, emphasizing high-quality wood use for structural integrity.

• Power Washing: They provide power washing services to rejuvenate exterior surfaces, removing dirt, grime, and mold.

• Windows & Doors: While not extensively detailed, their website lists windows and doors as a service, suggesting they handle installation for these components.

Customer experiences with Top 1 Home Improvements present a mixed picture, highlighting both commendable aspects and significant areas of concern. For homeowners in New York, understanding these contrasting perspectives is vital.

• Positive Highlights - Strong Work Ethic and Quality Roofing: One customer lauded Jose and his team for treating their home with "great care," showing up early, and working "nonstop until it got dark." This indicates a strong work ethic and dedication to completing the job. The successful removal of an old roof, replacement of plywood, and installation of a new roof and gutters were highlighted as excellent work.

• Positive Highlights - Meticulous Cleanup: The same positive review specifically praised their "spotless cleanup," including using magnets to ensure no loose nails were left on the lawn, which is a sign of professionalism and attention to detail that is highly valued by homeowners.

• Positive Highlights - Good Customer Service and Explanation (in one instance): One customer was grateful for Jose explaining "every step of the process" and felt "very pleased" with the quality of work for their parents' home, indicating a positive customer service experience in that instance. The company also states its mission is "to create the best experience for each and every one of our clients."

• Area of Concern - Communication Issues: A highly critical review highlighted severe communication failures from start to finish. This included a lack of proactive communication about material delays and unexpected project starts.

• Area of Concern - Unapproved Scope Changes and Charges: A major concern raised was an alleged attempt to replace all exterior plywood and charge an additional $8,000 without proper prior discussion or approval, leading to a demand for a 10% restocking fee. This points to potential issues with transparency in pricing and project scope.

• Area of Concern - Poor Installation and Lack of Follow-Up: The negative review describes siding falling off "due to poor installation" shortly after completion. More critically, the contractor allegedly became unresponsive after initial attempts to fix the issue, with "numerous attempts to contact him" going unanswered. This raises serious questions about their warranty fulfillment and commitment to addressing post-installation problems.

• Area of Concern - Improper Venting: The most significant functional highlight of concern is the discovery that the contractor "covered all the vents (including the kitchen vent) with siding and failed to properly install the necessary venting." Improper venting can lead to serious issues like moisture buildup, mold, and damage to the home's structure and indoor air quality, posing potential health and safety risks. This points to a fundamental flaw in technical execution and adherence to proper building practices.

These contrasting reviews illustrate that while some customers have had positive experiences, others have encountered significant problems related to communication, unexpected costs, quality of work, and critical post-installation support.

To contact Top 1 Home Improvements, you can use the following information:

Address: 2334 Locust Ave, Ronkonkoma, NY 11779, USA

Phone: (631) 507-9098

Mobile Phone: +1 631-507-9098

For homeowners across New York, and specifically on Long Island in areas like Ronkonkoma, choosing a home improvement contractor involves careful consideration. Top 1 Home Improvements, located at 2334 Locust Ave, offers a range of services including roofing, siding, and gutters, and has received both strong praise and significant criticism from customers. While some have lauded their meticulous work, efficient execution, and positive customer interactions, others have reported severe issues with communication, unexpected charges, poor installation quality, and a complete lack of responsiveness for critical post-installation repairs, including serious concerns about improper venting.

Given this mixed feedback, locals considering Top 1 Home Improvements should exercise extreme diligence. It is advisable to:

• Request a detailed, written contract outlining all work, materials, timelines, and costs.

• Clearly define the scope of work and any potential additional costs for unforeseen issues.

• Verify all necessary permits are obtained by the contractor and that they are properly closed upon project completion. In New York, local municipalities (like those in Suffolk County) regulate permits for home improvement, and it's essential that these are handled correctly to avoid fines or issues when selling your home.

• Ask for and contact multiple references, specifically inquiring about communication, adherence to budget, post-completion support, and how issues were resolved.

• Check their licensing and any complaints with the Better Business Bureau (BBB) and the New York State Department of Consumer Protection to understand their track record.

While Top 1 Home Improvements aims to offer comprehensive services, the provided customer experiences underscore the critical importance of homeowner vigilance to ensure a satisfactory outcome for significant investments in your Long Island home.

Top 1 home improvements

2334 Locust Ave, Ronkonkoma, NY 11779, USA