TorresContractingLLC

For residents across Pennsylvania, choosing a reliable roofing contractor is a crucial decision that directly impacts the safety and value of their property. Torres Contracting LLC, located in Hatfield, PA, is a company that has served the local community for various home improvement needs. This overview is designed to provide a clear and factual look at the company, its stated services, and its presence in the community, while also incorporating public feedback to offer a comprehensive perspective. When considering a significant investment like a new roof or a major repair, homeowners and business owners alike need to be fully informed about a contractor’s track record, from their craftsmanship to their customer service.

The company’s reputation in the local market is a key factor for many potential clients. As with any service provider, public feedback offers valuable insights into what a customer can expect from the beginning of a project to its completion. The information provided here is based on available public data and aims to present a balanced view, allowing individuals to weigh the positive and negative aspects before making a final decision. By providing an objective look at Torres Contracting LLC, this article serves as a helpful resource for anyone in the Hatfield, PA, region and surrounding areas who is considering them for a home improvement project.

In the competitive home services market, a company's ability to communicate effectively, deliver on its promises, and provide long-term support, such as honoring a warranty, are all vital components of a successful business. This content will delve into these aspects, presenting a full picture of Torres Contracting LLC's public profile. The goal is to empower local users in Pennsylvania with the knowledge they need to navigate the contractor selection process with confidence.

Torres Contracting LLC is situated at 2980 Woodview Dr, Hatfield, PA 19440, USA. This location places the company in the heart of Hatfield, a well-connected borough within Montgomery County. For residents of Hatfield and the surrounding communities, the address is easily accessible. Hatfield's road network allows for straightforward navigation to the company's location, making it convenient for in-person consultations or for contractors to quickly deploy to local job sites.

The accessibility of the company's location is a key benefit for local homeowners. Being based in the community means they are well-versed in the specific building codes and weather-related challenges that are common in southeastern Pennsylvania. This local expertise is an important factor for clients who want a contractor who understands their regional needs. Furthermore, a local presence can often lead to a faster response time for urgent repairs, such as those caused by storm damage, which is a significant advantage over contractors who operate from a more distant location.

While the physical address is a key part of their business, the company’s ability to communicate is equally important. The public phone number provided makes it simple for potential and existing clients to reach out. This combination of a convenient physical location and easy-to-find contact information ensures that Torres Contracting LLC is readily available to the community it serves.

Based on the public reviews and the nature of their business, Torres Contracting LLC's services appear to be focused on roofing and general home exterior work. While a detailed official service list may not be publicly available, the following services are what would be typically associated with a company of this type, as supported by customer feedback.

• Roof Replacement: A primary service offered by the company, as indicated by a customer review that mentions getting a new roof. This service would typically include the removal of old roofing materials and the installation of a new, complete roofing system.

• Roof Repair: Another customer review mentions a leak in a roof that was installed by the company a few years prior, suggesting that roof repair is also a service they provide. This would cover issues like leaks, damaged shingles, and other problems that can compromise a roof's integrity.

• General Contracting: The company's name, "Torres Contracting LLC," implies a broader range of services beyond just roofing. This could potentially include other home improvement projects. However, the available public reviews are focused on roofing, so it is important for prospective clients to confirm the full scope of their services directly with the company.

• Warranty Services: As noted in one review, the company provides a warranty for their work. This is a crucial service offering, as it provides customers with a degree of protection and assurance regarding the long-term performance of their new roof. However, the review also highlights a potential issue with the company's responsiveness in honoring this warranty.

Based on the available customer reviews, there are both positive and negative features that highlight the customer experience with Torres Contracting LLC.

• Professional and Efficient Staff: A customer review highlights that "Mario and his staff were professional, efficient and affordable." This suggests that the on-site crew is capable of performing the work effectively and in a timely manner. The review also notes that "our roof looks great," indicating a high-quality final product.

• Affordable Pricing: The same positive review mentions that the company's services were "affordable." This suggests that Torres Contracting LLC is a competitively priced option for those in the market for a new roof, which is a major factor for many homeowners.

• Responsiveness to Problems: A positive review states that any problems they had were "handled efficiently." This suggests that, at least in some cases, the company is proactive in addressing issues that arise during or after a project.

• Issues with Communication and Accountability: A negative review raises significant concerns about the company's communication and accountability. The customer claims that the owner, Mario, "refuses to return my calls" regarding a warranty issue with a roof that was installed a few years ago. This suggests a potential breakdown in customer service and a failure to honor a stated warranty.

• Legal and Business Bureau Involvement: The same review indicates that the customer had to contact a lawyer, the Better Business Bureau, and the licensing board to address the issue. This is a serious highlight and suggests a high level of dissatisfaction and a potential refusal to resolve a problem amicably.

To get in touch with Torres Contracting LLC for a quote or to address a concern, you can use the following public contact information.

Address: 2980 Woodview Dr, Hatfield, PA 19440, USA

Phone: (484) 560-7538

Mobile Phone: +1 484-560-7538

These details provide a way to contact the company directly to discuss your project needs or to follow up on a past job.

For residents and business owners in the Pennsylvania region, determining the suitability of a contractor like Torres Contracting LLC requires careful consideration of all available information. The company's local presence in Hatfield is a clear advantage, offering convenience and a presumed understanding of regional construction needs. The positive reviews highlight several key strengths: a professional and efficient team, affordable pricing, and a good final product. For those seeking a new roof at a competitive price, these are appealing features.

However, the negative review presents a significant point of caution for locals. The alleged issues with a warranty claim, unreturned calls, and the need for legal and external intervention are serious concerns. The ultimate suitability of Torres Contracting LLC for a project hinges on a homeowner's risk tolerance and their prioritization of long-term accountability. While a contractor may offer a great price and a beautiful installation, the ability to stand by their work and honor their warranty is just as important. For any local seeking to engage with this company, it would be wise to perform thorough due diligence, including checking with the Better Business Bureau and other licensing boards, and to ensure all promises, especially those regarding warranties, are clearly documented in a signed contract.

TorresContractingLLC

2980 Woodview Dr, Hatfield, PA 19440, USA