Universal Roofing and Paving

In the diverse and dynamic landscape of Georgia, where weather can be a mix of extreme heat, heavy rainfall, and occasional severe storms, a dependable roof is a critical component of any home or business. Residents of the Duluth area understand the importance of finding a local, trustworthy roofing contractor to handle everything from routine maintenance to unexpected repairs. When it comes time to address a roofing issue, whether it's a damaged shingle or a larger structural problem, seeking a company with a strong reputation for quality and customer satisfaction is key. Universal Roofing and Paving is one such business that has served the community, aiming to provide solutions for local residents' roofing and paving needs.

The firm is located in Duluth, offering its services to a community that values local expertise and professional care. As a contractor, Universal Roofing and Paving focuses on addressing a range of projects, with the goal of providing timely and effective solutions for its clients. They are positioned to handle both roofing and paving tasks, offering a dual-service approach that can be convenient for property owners looking for a single contractor to address multiple needs. This broader scope of services can be a significant advantage, particularly for those looking to improve or repair the exterior of their home or commercial building.

The importance of customer feedback is crucial for any local business, as it provides insight into the quality of service and the customer experience. Universal Roofing and Paving has received feedback that reflects the experiences of some of its clients. One customer's review highlights a project involving a soffit repair. The client paid $1300 for the work but was dissatisfied with the outcome, noting that when they called the company to return and fix the issue, they were met with what they perceived as excuses. This particular review serves as an important point of consideration for potential customers, emphasizing the need for clear communication and a firm understanding of the scope of work and satisfaction guarantees before any project begins.

This kind of feedback underscores the challenges that can sometimes arise in the home services industry. It is a reminder for consumers to conduct thorough research, ask for references, and ensure a clear contract is in place that outlines the work to be done, the timeline, and the expected results. While this is just one piece of feedback, it is a significant one that speaks to the experience of a local resident.

A contractor's reputation is built on a collection of experiences, and while some may have positive outcomes, others may not. The details of the negative review serve as a valuable data point for anyone considering Universal Roofing and Paving for a project. It suggests that a homeowner might want to have a detailed conversation about the project, the materials, and the final result before committing to the work. It also highlights the importance of the company's responsiveness and willingness to stand behind its work, which are critical traits for a service provider in any industry.

For residents in Georgia, finding a contractor who not only provides a service but also offers peace of mind is the ultimate goal. The right contractor is one who is transparent, communicates effectively, and addresses any issues that may arise in a professional and timely manner. This particular feedback from a local user sheds light on a situation where those expectations were not met, providing a candid glimpse into one client's experience with the company.

As a business serving a local community, Universal Roofing and Paving's performance is consistently under the microscope of public opinion. Every job, whether big or small, contributes to its overall standing. The review provided is an important part of that public record, offering a cautionary tale about a particular job that did not meet the customer's expectations. For potential clients, taking such information into account is a vital step in the process of selecting a contractor. It's an opportunity to ask pointed questions and to establish clear expectations from the outset of any potential project.

Ultimately, the decision to hire a contractor is a personal one, and it is best made with a full understanding of all available information. The provided review is a significant part of that information for Universal Roofing and Paving, and it should be weighed carefully alongside any other data or feedback that may be available. It serves as a strong reminder that due diligence is key when entrusting your home or business to a third-party service provider.

In conclusion, the details from the review highlight a specific customer's dissatisfaction with a project, specifically regarding the quality of the soffit repair and the company's subsequent response. This information is crucial for any potential client in the Duluth, GA area looking to hire Universal Roofing and Paving. It's a reminder to always seek out multiple bids, check references, and have a clear, written agreement that details the scope of work and what constitutes a completed and satisfactory job.

Location and Accessibility

Universal Roofing and Paving is located at 4858 Glenwhite Dr, Duluth, GA 30096, USA. This address places them in a position to serve the Duluth community and the surrounding areas within Gwinnett County and the broader Georgia region. Being a local business, they are accessible to residents and businesses in the area, which can be an advantage for scheduling services and receiving prompt attention. The accessibility of their location is beneficial for clients who prefer to work with contractors who are a part of their local community.

Services Offered

Based on the company name and available information, Universal Roofing and Paving likely offers a range of services related to both roofing and paving.

• Roofing Services: This would include repairs and maintenance for various roofing systems. The provided review specifically mentions a soffit repair, indicating that they handle a variety of repair jobs related to the roof's structure and components.
• Paving Services: The company name suggests that they also offer services related to paving, which could include driveway repairs, sealcoating, and other related projects for residential and commercial properties.

Features and Highlights

While the provided review is critical, it offers some insights into the company's services.

• Dual-Service Contractor: A unique feature of Universal Roofing and Paving is their ability to handle both roofing and paving projects, which could be convenient for property owners with a need for multiple exterior repairs.
• Local Presence: Located in Duluth, GA, the company serves the local community, which may be a priority for residents looking to support local businesses.
• Soffit Repair Experience: The provided review confirms that the company has experience with soffit repair, which is a specific type of roofing-related work.

Contact Information

To contact Universal Roofing and Paving, you can use the following information:

Address: 4858 Glenwhite Dr, Duluth, GA 30096, USA

Phone: (704) 774-8400

Conclusion: Why this place is suitable for locals

For residents in the Duluth, GA area, Universal Roofing and Paving offers a local option for a contractor that handles both roofing and paving needs. While the company's dual service offering is a notable feature, the provided review serves as a crucial piece of information for any local resident considering their services. It highlights the importance of thorough communication and setting clear expectations from the start of any project. The feedback from one customer about a negative experience with a soffit repair and a lack of follow-up should be a key factor in the decision-making process. For anyone in the Georgia region looking for a contractor, this company offers a range of services, and potential clients are encouraged to perform their due diligence, ask for references, and ensure a clear, written agreement is in place to protect their investment and ensure a satisfactory outcome.

Universal Roofing and Paving

4858 Glenwhite Dr, Duluth, GA 30096, USA