Upton's Roofing

For residents of Indianapolis and across the state of Indiana, the condition of a home's roof is a constant concern. With weather that can shift from intense summer sun to severe storms with high winds and hail, having a dependable and professionally installed roof is essential for protecting your property. When faced with the need for a new roof, a major repair, or a complete replacement, homeowners turn to local contractors for help. In the Indianapolis area, Upton's Roofing is one of the businesses that serve this need. This article provides a factual overview of Upton's Roofing, its services, and its presence in the community, with a focus on helping local residents gather information to make an educated decision.

Upton's Roofing, as a local business, aims to provide roofing solutions to the community. They are part of the landscape of contractors available to Indiana homeowners. When evaluating a contractor, it is essential to consider their location, the services they offer, and the experiences of previous clients. While every company strives to present a professional image, real-world customer feedback can offer valuable insights. In the case of Upton's Roofing, the provided customer reviews present a particularly challenging picture, with a customer reporting a "really bad experience" that included a new roof that leaks, a lack of communication, and an unprofessional demeanor. This feedback is a significant data point for any homeowner to consider as they seek a contractor who can provide both quality workmanship and reliable customer service.

A contractor's physical location is an important element of their business, as it often determines their service area and accessibility. Upton's Roofing is located at 4130 Madison Ave, Indianapolis, IN 46227, USA. This address places them within the Indianapolis metro area, making them a local option for residents in the city and surrounding suburbs. Being a local contractor typically means they are familiar with the specific weather conditions and building codes that are relevant to Indiana. While a local presence can be a strong advantage, it is critical for homeowners to look beyond just the address and consider all aspects of a company's operations, including their reputation and customer service record, before engaging their services.

Upton's Roofing provides a range of services to address various roofing needs. Their offerings are designed to cater to both residential and commercial clients, but the specific details of these services are not always publicly available in a comprehensive list. Based on standard industry practices and a general understanding of roofing companies, their services would likely include the following.

• Roof Repair: This is a fundamental service for any roofing contractor. It would involve addressing issues such as leaks, damaged shingles, and other problems that compromise a roof's integrity.
• New Roof Installation: For homes or businesses that require a complete overhaul, a new roof installation would be a key service, which would involve the removal of the old roof and the installation of a new one.
• Roof Replacement: Similar to new installation, this service focuses on replacing existing roofs that have reached the end of their lifespan or have sustained irreparable damage from a storm or other factors.
• General Roofing Services: It is also possible they offer services related to flashing, gutters, and other components of a complete roofing system, as is common among contractors in this field.

The features and highlights of a company are often best understood through the experiences of its customers. While some companies receive glowing reviews, others face criticism that highlights potential issues. For Upton's Roofing, the provided feedback is entirely negative, which is a key factor for any potential client to consider.

• Significant Workmanship Issues: The most serious highlight, as reported by a customer, is a new roof that "didn't leak" before the work but "new roof does." This indicates a potential problem with the quality of the installation or repair work.
• Poor Communication and Customer Service: A recurring issue noted in the reviews is the company's lack of communication. The customer states that the contractor "doesn't return phone calls" and makes "tons of excuses," which is a major red flag for anyone looking for a reliable and professional service provider.
• Unprofessional Conduct: The reviews mention that when the contractor does call back, he "gets all hysterical" and "tries to blame the customer for problems." This unprofessional conduct is a serious concern for anyone who wants a positive and respectful experience with a contractor.
• Negative Recommendation: The conclusion of the customer reviews is a clear warning: "Best to stay away from Upton's Roofing! I would give zero stars if I could." This explicit and strong recommendation from a former client is a critical piece of information for any homeowner to weigh.

For residents who are considering contacting Upton's Roofing, their contact information is as follows. The company's address is 4130 Madison Ave, Indianapolis, IN 46227, USA. You can reach them by phone at (317) 783-5076. This information provides a clear and direct way to get in touch with the company, but it is highly recommended to proceed with caution and to conduct thorough due diligence before engaging in any business.

In conclusion, based on the provided customer feedback, Upton's Roofing in Indianapolis presents a challenging option for local residents. While they do have a local presence and offer standard roofing services, the severe negative reviews regarding workmanship, communication, and professionalism are critical factors that homeowners must consider. The reports of a new roof that leaks and an unprofessional demeanor from the contractor suggest that this may not be a suitable choice for someone seeking a reliable and stress-free roofing experience. For Indiana locals, it is recommended to prioritize contractors with a proven track record of quality workmanship and positive customer service. A thorough investigation of a contractor's reputation, including checking multiple reviews and asking for references, is essential to ensure that your home, and your investment, are well-protected.

Upton's Roofing

4130 Madison Ave, Indianapolis, IN 46227, USA