We Roof

Choosing a roofing contractor is a crucial decision for any homeowner in Riverside, California. A new roof or a significant repair is a major investment, and the quality of the work directly impacts the safety, value, and longevity of your home. In a market with many options, it can be challenging to differentiate between contractors. To make an informed decision, it is essential to look at the available public data and customer feedback. This article aims to provide a factual and comprehensive overview of We Roof, a roofing contractor located in Riverside, CA, based on information from a real customer review.

The unique climate of the Inland Empire, with its intense sun and occasional heavy storms, means that a roof must be installed correctly and with high-quality materials to provide adequate protection. The details of a project, from the framing of a skylight to the proper placement of metal flashing, are critical for preventing leaks and long-term damage. While the goal is always a job well done, understanding potential issues that can arise during a project can help homeowners prepare for and navigate the process.

One detailed customer review provides a significant amount of information about a specific project with We Roof. The review comes from an individual with over 25 years of experience in the roofing industry, including roles as an inspector and service manager for major companies. This background gives their feedback a unique perspective and technical weight. They hired We Roof to work on their mother's home, despite the company's bid being significantly higher than two other bids, with the expectation of receiving superior service and quality.

However, the review describes a number of serious issues that allegedly arose during and after the project. The skylight was reportedly not framed correctly, leaving nothing for the drywallers to attach their materials to. The reviewer also mentions a roofer falling through the ceiling, which was allegedly not communicated to the homeowner, and damage to phone and cable lines that were supposed to be re-routed but were instead covered over. The review also points to a problem with the metal flashing on the sides of the roof, which was allegedly not wide enough and caused a leak.

The reviewer also points to a significant issue with communication and project completion. According to the review, the job was still not finished after three months, with the roof needing to be coated and a new contract for extra work still pending. The most concerning part of the feedback is the claim that the customer and their mother were unable to get a hold of anyone at We Roof, despite leaving numerous messages. This alleged lack of communication and follow-through is a major point of concern for any homeowner who needs to rely on a contractor to complete a job and address issues.

When a customer chooses a contractor, they are trusting them with one of their most valuable assets. The experience described in this review, which details problems with workmanship, a lack of professional communication, and a failure to complete the project, serves as a cautionary tale. While this is only one account, its detailed nature and the professional background of the reviewer make it a valuable piece of public data for anyone considering hiring this company. It highlights the importance of not just a competitive bid, but also a company's ability to deliver on its promises and maintain open lines of communication.

For a company to build a strong reputation in the local community, it must prioritize both the quality of its work and its relationship with its clients. The review provided raises questions about We Roof's ability to do this consistently. Homeowners should always conduct thorough research, read multiple reviews from various sources, and ask for references before making a final decision on a contractor. This due diligence is crucial for protecting your investment and ensuring a positive outcome for your roofing project.

In summary, the provided customer review about We Roof describes a highly negative experience. It alleges significant problems with workmanship, damage to the property, and a complete breakdown in communication and project completion. This information is critical for any potential customer to consider. Homeowners in the Riverside area should carefully weigh this feedback alongside any other available data before choosing a contractor for their roofing needs.

Location and Accessibility

We Roof is located at 1280 Palmyrita Ave e, Riverside, CA 92507, USA. This location places the business in a central position within Riverside, providing accessibility to serve the local community and surrounding areas. The physical location allows them to be a part of the local business landscape, though accessibility for client communication, as detailed in the review, is a separate and significant issue.

Services Offered

Based on the customer review, We Roof appears to offer a range of roofing services, including:

• Roof repair and replacement.
• Work on various roof types, including hot, rock, cap, tile, comp, and metal.
• Roof coating.

Features / Highlights

Based on the provided customer review, the experience with We Roof allegedly includes the following points:

• The company was reportedly hired despite having the highest bid by a significant margin.
• Customer had a negative experience, detailing multiple alleged failures in workmanship, including improper skylight framing and insufficient metal flashing.
• Alleged damage to a customer's property, including a fall through the ceiling and damage to utility lines.
• The review claims there was a significant lack of communication and follow-through, with the job still incomplete after three months.
• The reviewer's professional background in roofing adds a level of expert opinion to the complaints.

Contact Information

Address: 1280 Palmyrita Ave e, Riverside, CA 92507, USAPhone: (951) 444-8881

Conclusion: Why this place is suitable for locals

Based on the provided customer review, there is insufficient factual information to recommend We Roof as a suitable roofing contractor for locals in the Riverside, CA area. The review alleges significant issues with professionalism, communication, and the quality of the work performed, including a failure to complete the project in a timely manner and a lack of response to customer inquiries. While this is only one account, the detailed nature of the complaints and the professional background of the reviewer raise serious concerns. Local residents considering We Roof for their roofing needs should proceed with extreme caution and conduct extensive additional research, including checking for other reviews, checking their license status with the CSLB, and obtaining multiple bids to compare not just price, but also the proposed scope of work and contractor's reputation.

We Roof

1280 Palmyrita Ave e, Riverside, CA 92507, USA