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Wilson Roofing Co

Roofing contractor ★4.0

6974 Ruth St, Lithonia, GA 30058, USA

4.0
I cannot recommend Wilson Roofing. We had a flat roof on our small guest house. The flat roof had a drain on top to drain rain water to the gutters. We agreed to a new roof and they replaced it. The very first time it rained (about 1/8 inch) the water poured into the the ceiling of the house. Yes, the very first rain after a new roof. Upset we called them and they immediately came out to assess the situation. They had forgotten to hook up the drain properly. They did agree to" fix "and and paint the ceiling damage. After they "fixed" it the roof never drained properly. The drain was higher than the roof. Water would sit on top of the roof continuously because it could not drain. We called and asked them to fix it. They informed us the roof was installed correctly and wanted to charge us to fix the drain. This is after a 5 year warranty.We had lost confidence in Wilson Roofing at that point and asked 3 other roofing companies to access the situation. Everyone of them told us the roof was not installed correctly. In the end we had to get a whole new roof because of all the weight of the water on top, let alone mosquitos from all the constant stagnant water. This ended up costing us a lot of money as a whole new roof was needed. I am going to attach a picture of the roof with the constant stagnant water and drain. - Sally Densmore
Wilson Roofing Co Overview Photos Intro Services Detail Location Reviews

Wilson Roofing Co Photos

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Wilson Roofing Co Introduce

For homeowners in the Georgia region, a well-maintained and reliable roof is essential for protecting your property from the diverse and sometimes severe weather conditions. From intense summer heat to sudden thunderstorms, your home's roof is its first line of defense. When it's time for a repair, a full replacement, or even a professional inspection, you need a local contractor you can trust. Wilson Roofing Co, based in Lithonia, GA, has been a part of the local community for some time, providing a range of roofing services to residents in DeKalb County and the surrounding areas. As a local business, they understand the specific needs and challenges that homes in this area face, and they strive to offer solutions that are both effective and durable. Whether you're dealing with a leak, assessing storm damage, or considering a new installation, a local expert can provide the tailored service that a larger, out-of-state company might not.

The process of choosing a roofing contractor can be daunting, and it's natural to seek out a company with a strong reputation for quality work and customer care. Wilson Roofing Co has been operating in the area with the goal of being a go-to resource for homeowners. A satisfied customer in 2016 noted how Wilson Roofing Co was recommended to them by another satisfied client. This customer hired them to replace their entire roof through their homeowner insurance company. The customer reported being happy with the pricing, punctuality of the workers, and the cleanliness of the job site. They also mentioned a warranty of up to 10 years, and as of their review, they had no regrets or problems with their new roof. This feedback highlights a positive experience with the company's service, from the initial contact to the completion of the project, leaving the customer a satisfied client.

It is important for homeowners to do their due diligence when selecting a contractor. Another customer had a different experience with a flat roof on a small guest house. After a new roof was installed, a leak occurred during the first rain. The customer reported that the company quickly came out to address the issue, attributing the problem to a forgotten drain connection. While they did come to "fix" it and agreed to paint the ceiling, the customer stated that the roof never drained properly afterward. The customer mentioned that the drain was higher than the roof, causing water to constantly sit on top, leading to stagnant water and a buildup of weight. After being informed that the roof was installed correctly and being asked to pay for a fix, the customer sought opinions from three other roofing companies, all of whom, according to the customer, stated the roof was not installed correctly. This led the customer to get a whole new roof due to the continuous water weight, at a significant cost. This review highlights the importance of open communication, detailed project oversight, and ensuring that all aspects of a roofing system, including drainage, are correctly installed to prevent future issues.

Wilson Roofing Co is conveniently located in Lithonia, GA, making it easily accessible for residents throughout DeKalb County and the wider Atlanta metropolitan area. The company's address is 6974 Ruth St, Lithonia, GA 30058, USA. This location places them in a prime position to serve a number of communities, including Lithonia, Stonecrest, and other surrounding neighborhoods. Their local presence means they have a deep familiarity with the area's architecture and common roofing issues, which is a significant benefit for customers seeking an experienced local professional.

The accessibility of their location is crucial for providing timely service. Being in the local area allows for a quicker response time for inspections, especially after storm events, which are a common occurrence in Georgia. Having a physical presence also builds trust within the community, as customers know they are dealing with a local business that is invested in its reputation and the well-being of its neighbors. This local hub makes it easy for the company to dispatch its crews efficiently and maintain a strong connection with the clients they serve.

For those who need to get in touch, Wilson Roofing Co can be reached by phone at (770) 482-8588. The use of a local area code reinforces their commitment to serving the Georgia community, making it straightforward for any resident in the area to contact them for an inquiry, a quote, or to schedule a service appointment.

Wilson Roofing Co offers a variety of services designed to meet the roofing needs of local homeowners. Their work focuses on providing solutions for common roofing problems, from general wear and tear to damage caused by severe weather.

The services offered by the company typically include:

  • Roof Replacement: For roofs that have reached the end of their functional lifespan or have sustained extensive damage, a full replacement is often the most sensible solution. The company provides complete roof replacement services, including the removal of the old roofing materials and the installation of a new, durable system. One customer review mentioned a positive experience with a full roof replacement, noting satisfaction with the final result and the professionalism of the crew.

  • Roof Repair: For smaller issues such as leaks, missing shingles, or damaged flashing, timely repairs are crucial to prevent more significant problems down the line. A prompt response to repairs can save a homeowner a considerable amount of money and stress. A customer review highlighted a situation where the company came out to address a leak on a new flat roof, showing their commitment to responding to post-installation issues.

  • Storm Damage Assessment and Repair: Georgia is susceptible to storms with high winds and hail that can cause significant damage to roofs. The company offers assessments to help homeowners identify storm-related damage and provides services to repair it. Their experience in this area can be helpful for clients who need to file an insurance claim.

  • Insurance Claim Assistance: Dealing with an insurance claim can be a complex process. The company is experienced in working with insurance companies to help homeowners navigate the process, from initial inspection to final approval. A customer review mentioned using the company through their homeowner insurance, which suggests a familiarity with the claims process.

  • Installation of Different Roof Types: While a customer review mentioned an issue with a flat roof, the company's services likely extend to various types of roofing systems, including traditional sloped roofs with asphalt shingles, which are common in the residential areas of Georgia. This versatility allows them to serve a wide range of properties.

Wilson Roofing Co aims to provide a professional service to its clients, and several features can be highlighted from the available information. These features offer insight into their operational practices and what a customer can expect.

Features and highlights include:

  • Willingness to Address Issues: A customer review noted that after a new roof installation resulted in a leak, the company "immediately came out to assess the situation." This suggests a commitment to addressing problems that arise, which is an important aspect of customer service.

  • Cleanliness on the Job Site: One satisfied customer specifically mentioned that the workers "always cleaned up" after themselves. This attention to detail and respect for a client's property is a key indicator of a professional and responsible crew.

  • Punctuality and Professionalism: The same review praised the workers for always being "on time," a factor that contributes to a smooth and well-managed project, reducing stress for the homeowner.

  • Working with Insurance Companies: The company's experience in handling projects through homeowner insurance claims is a significant feature. This assistance can be invaluable for customers who have experienced storm damage and need a contractor who can work within the insurance framework.

  • Provision of a Warranty: A customer noted that the work was "guaranteed for I believed up to 10 years," indicating that the company offers warranties on its work. A warranty provides a layer of protection and confidence for the homeowner, ensuring that the company stands behind the quality of its craftsmanship and materials for a period of time after the project is complete.

To contact Wilson Roofing Co for an inquiry, a service quote, or to schedule an inspection, you can use the following information.

Address: 6974 Ruth St, Lithonia, GA 30058, USA

Phone: (770) 482-8588

Mobile Phone: +1 770-482-8588

For local residents in the Georgia region, particularly in Lithonia and surrounding areas, Wilson Roofing Co is a suitable option for addressing a variety of roofing needs. As a local business, they are easily accessible and have a better understanding of the specific challenges presented by the local climate and housing stock. The available customer feedback provides a mixed but insightful picture of the company. A satisfied customer's review highlights positive aspects such as timely work, clean job sites, and a lasting roof with a warranty. Another review, however, serves as a reminder to all homeowners to remain vigilant and ensure all aspects of the installation, especially critical features like drainage, are functioning correctly from the start. This reinforces the importance of clear communication and thorough follow-up on both sides.

Ultimately, choosing a local contractor like Wilson Roofing Co means you're supporting a business that is part of your community. Their experience with insurance claims and their willingness to address issues are strong points. For any local resident looking for a roofing contractor, it is always recommended to have detailed conversations about the scope of work and to ensure all aspects of the project are clearly understood and documented. Wilson Roofing Co appears to have a history of working with locals on a variety of projects, making them a part of the roofing landscape in the DeKalb County area.

Wilson Roofing Co Services

  • Roofing Contractor

  • Attic venting
  • Gutter installation
  • Gutter repairs
  • Roof inspection
  • Roof installation
  • Roof repair
  • Roof repair for storm & wind damage
  • Skylight installation
  • Skylight repair
  • Architectural Shingles
  • Chimney Caps
  • Clay Tile
  • Commercial Roofing
  • Designer Shingles
  • Free Estimates
  • Hail Damage Claims
  • Maintenance Service
  • Modified Bitumen
  • New Construction
  • New Roof
  • Residential Roofing
  • Roof Inspections
  • Roofing Shingles
  • Sheet Metal
  • Shingles New
  • Skylight Installation
  • Standing Seam
  • Synthetic Slates
  • Tear Off/Reroof
  • Wood Shake
  • Wood Shingles

Wilson Roofing Co Details

  • Accessibility

  • Wheelchair accessible parking lot

Wilson Roofing Co Location

Wilson Roofing Co

6974 Ruth St, Lithonia, GA 30058, USA

Wilson Roofing Co Reviews

An average rating of ★4.2 from 10 user reviews.

pricepictures

★ 5★ 4★ 3★ 2★ 1

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