Calloway Roofing

For Florida homeowners, a reliable and trustworthy roofing contractor is a top priority. The state's demanding climate, with its intense sun, high humidity, and susceptibility to severe storms, means that a roof must be in peak condition to protect a home. When seeking a company for a repair or a full replacement, local residents rely on clear, factual information to make an informed decision. This article provides a candid and informative look at Calloway Roofing, a company based in Orlando. Our overview is based on available public data and direct customer feedback, aiming to give you a comprehensive picture of the experiences of real clients. In a service industry where trust and professionalism are paramount, understanding a company's strengths and weaknesses from the perspective of past customers is a crucial first step in your hiring process.

While a physical address is not provided in the supplied information, Calloway Roofing is located in Orlando, FL, and operates within the 32822 zip code. This local presence is often a key factor for homeowners, as it can imply a company’s familiarity with regional building codes and its ability to respond to local needs. For residents of Orlando and the surrounding areas, a contractor with local roots may be seen as more accessible for consultations, project follow-ups, and emergency repairs. However, given that a specific street address is not available in the provided information, prospective clients may want to use the provided phone number to confirm their location and operating radius. The accessibility of a contractor's office can be a minor, but important, detail for some homeowners who prefer face-to-face interactions when discussing significant home projects.

Based on the available customer feedback, the services offered by Calloway Roofing primarily revolve around roof replacement and general roofing work. While the reviews do not provide a detailed list of all services, they do mention specific projects and the handling of a full roof replacement.

• Roof Replacement: The reviews indicate that the company has been hired to complete roof replacements. One customer's experience highlights that the work was partially completed, with a significant amount of time passing between payment and the start of the project, and with some work still pending.
• Handling of Projects: The customer feedback suggests that the company is involved in large-scale projects, such as full roof replacements. The comments note that these projects involve multiple team members and office staff, indicating that they handle complex logistical tasks.
• General Roofing Work: Although not explicitly detailed, the context of the reviews suggests that their services would include the standard offerings of a roofing contractor, such as inspections, estimating, and general construction.

The features and highlights of Calloway Roofing, as described in the provided reviews, are a mix of both positive and negative experiences. It is important for potential customers to consider both sides of the feedback.

• Customer Service: The reviews express significant dissatisfaction with the customer service provided by several individuals within the company. A customer specifically mentions that Bill, a project manager, was "rude and disrespectful," and would "argue" and "yell." The owner is also described in negative terms, with one customer claiming they are "slick as hell." This suggests a challenging and unprofessional communication style from leadership and management.
• Team Members: There is a stark contrast in the feedback regarding one specific team member, Alley, who is described as the "only one that speaks to Customer with respect." This suggests that while some interactions may be negative, there may be individuals on the team who provide a professional and respectful experience.
• Project Timelines: A major highlight for potential customers to be aware of is the issue with project completion timelines. A customer stated that after receiving payment, it took "almost a year later before I was able to get part of the job done," with the remaining work still pending. This indicates a significant delay in project execution.
• Professional Integrity: The reviews raise serious concerns about the company's integrity. The term "scammer" is used in the provided feedback, and the comments imply a lack of transparency and a failure to complete a paid-for job in a timely manner.

To get in touch with Calloway Roofing, you can use the following contact information.

Address: Unknown, Orlando, FL 32822, USA

Phone: (407) 792-5187

Mobile Phone: +1 407-792-5187

In conclusion, when choosing a roofing contractor, locals in Florida need to consider a variety of factors, including reliability, professionalism, and the quality of customer service. Based on the provided public data, Calloway Roofing presents a mixed picture. While a professional service provider is expected to handle complex projects and have a local presence, the reviews highlight serious concerns regarding project delays, communication, and overall customer experience. The feedback from a customer who paid for a service that was not completed in a timely manner, coupled with descriptions of poor and disrespectful behavior from management, suggests that this company may not be a suitable choice for locals seeking a stress-free and reliable contractor. The provided information strongly advises caution, with one customer stating they would "not recommend Calloway Roofing to my worst enemy." For residents of Orlando, it is critical to perform due diligence and consider all available feedback before entrusting a significant home project to any company.

Calloway Roofing

Unknown, Orlando, FL 32822, USA