Capital City Exteriors

For homeowners in North Carolina, especially in the greater Charlotte area, the integrity of your home's exterior is a constant concern. Our region is known for its beautiful seasons, but it is also susceptible to severe weather, including powerful thunderstorms and the occasional hurricane. When a storm leaves its mark on your roof, or when it's simply time for a necessary update, finding a reliable and trustworthy roofing contractor is the most important step to protecting your investment. This is where Capital City Exteriors, a local, family-owned business based in Charlotte, NC, distinguishes itself as a top choice for locals.

Capital City Exteriors, led by owner Joe Sherlock, is a small business with a big commitment to its community. They are known not just for their technical expertise in roofing and siding, but for a level of customer service that goes above and beyond. Joe, a retired police officer and Marine Corps veteran, brings a unique blend of discipline, integrity, and a strong work ethic to every project. This company is about more than just construction; it's about building relationships and providing peace of mind to homeowners navigating the often-stressful process of home repairs. This article is designed to give you a clear and comprehensive look at why Capital City Exteriors is a suitable partner for all your exterior home improvement needs.

The company's mission is to make the home repair process as smooth and stress-free as possible. From the initial inspection to the final cleanup, they focus on clear communication, professionalism, and meticulous attention to detail. They understand that for many, dealing with storm damage and insurance claims is an unfamiliar process, and they are dedicated to guiding their clients through every step. Their reputation as a local small business in the Charlotte and Steele Creek area is built on the satisfaction of their neighbors, and they work tirelessly to maintain that trust with every job they complete.

Location and Accessibility

Capital City Exteriors is located at 14330 S Lakes Dr A, Charlotte, NC 28273, USA. This location in the Steele Creek area of South Charlotte makes them highly accessible to residents and businesses throughout the greater Charlotte metropolitan area. Their local presence is a significant advantage, allowing them to provide prompt service, which is especially critical when dealing with storm-related damage. They are not a faceless, out-of-state company but rather a neighbor who is deeply invested in the well-being of the community they serve.

Their service area extends to various parts of both North and South Carolina, including Fort Mill, Indian Land, and other nearby communities. This wide reach, combined with their local roots, means they are intimately familiar with the specific weather patterns, building codes, and architectural styles of the region. For customers, this local expertise translates into more effective and durable solutions, as the team knows exactly what is required to protect a North Carolina home from the elements. Their proximity and accessibility make them a convenient and reliable choice for anyone needing professional exterior work.

Services Offered

Capital City Exteriors provides a full range of exterior contracting services, specializing in the most important aspects of a home's defense against the elements. Their expertise is comprehensive, ensuring they can handle a wide variety of projects, from targeted repairs to major replacements.

• Roof Replacement & Repair: They are experts in both residential and commercial roofing, handling everything from new installations to repairs on storm-damaged roofs.
• Siding Replacement & Repair: As the company name suggests, they also specialize in exterior siding, helping homeowners protect their property and enhance its curb appeal.
• Shutter Replacement: As highlighted in a customer review, they have the capability to replace exterior elements like shutters and ensure a perfect match.
• Gutter Installation: They provide professional gutter services to ensure proper water drainage, a critical component of a functional roofing system that protects a home's foundation.
• Insurance Claims Assistance: A significant part of their service is guiding homeowners through the often-complex insurance claim process. They will work with you from the initial inspection to meeting with the adjuster, ensuring you receive the best possible outcome.
• Roof Debris Removal: They utilize the Equipter RB4000, a specialized roofing trailer, to ensure that all debris is contained during the project, minimizing mess and damage to your property.

Features / Highlights

The consistent positive feedback from real customers highlights several key features that make Capital City Exteriors a stand-out choice.

• Exceptional Communication and Customer Service: Owner Joe Sherlock is repeatedly praised for his proactive communication and professionalism. He is quick to respond, provides detailed reports, and educates customers on the process, including how to work with their insurance. One customer noted, "Working with Joe has been GREAT," and highlighted his willingness to accommodate scheduling changes for the insurance adjuster.
• Meticulous Cleanup: A major highlight mentioned in both reviews is the thorough cleanup after the job is done. One customer noted, "I mowed the grass the day after... and I didn't find one nail or shingle scrap." Another review mentioned the team worked until 7:00 PM to ensure the "house and yard was picked up and clean of all debris." This commitment to a clean worksite is a significant feature that sets them apart.
• Dedicated Project Management: Joe's hands-on approach is a key highlight. He is present at the house during key moments, such as the insurance adjuster's visit and the start of the replacement day, to ensure everything runs smoothly.
• Quality Workmanship and Efficiency: The crews are consistently described as "quick," "efficient," and "phenomenal." They are able to complete large projects, such as a full roof replacement, in a single day, minimizing inconvenience for the homeowner.
• Protecting Your Property: The crews take great care to protect a home's landscaping. One review mentioned they "took great care of the plants and shrubbery," while another noted the team "made sure to protect my garden."
• Identifying Hidden Damage: In one instance, while replacing a roof, the team discovered "water damage that no one was aware of." They responded with "professional assistance & advice," showcasing their expertise in identifying and addressing underlying problems.

Contact Information

To learn more about Capital City Exteriors, get a free inspection, or schedule a service, you can reach them at the following:

Address: 14330 S Lakes Dr A, Charlotte, NC 28273, USA

Phone: (704) 804-8538

Conclusion: Why This Place is Suitable for Locals

For residents and business owners in Charlotte, Steele Creek, and the surrounding North Carolina areas, Capital City Exteriors stands out as a top-tier choice for exterior home repair and improvement. Their local roots and dedication to the community give them a distinct advantage. The consistent and glowing reviews from customers highlight a company culture built on trust, integrity, and exceptional service.

What truly sets them apart is their holistic approach. They don't just fix a roof; they guide you through the insurance process, communicate with you every step of the way, ensure the worksite is left spotless, and even find hidden issues to prevent future problems. Led by a local, a veteran, and a professional, Capital City Exteriors offers a level of care and expertise that makes the entire process of home repair feel manageable and stress-free. For anyone in North Carolina who needs a reliable and professional partner for roofing, siding, or other exterior needs, Capital City Exteriors is a highly suitable and recommended choice.

Capital City Exteriors

14330 S Lakes Dr A, Charlotte, NC 28273, USA