Cool Roofs

For residents of Austin, Texas, a durable and well-maintained roof is more than just a structural necessity—it’s an essential shield against the unpredictable Central Texas climate. From sweltering summer heat to sudden, damaging hail storms, your roof is your home’s first line of defense. When faced with the need for repairs, a full replacement, or a new installation, finding a contractor you can trust is paramount. Cool Roofs has established itself as a leading name in the Austin area by consistently delivering exceptional service, quality craftsmanship, and a level of professionalism that customers deeply appreciate.

Cool Roofs operates on a philosophy of making the roofing process as seamless and stress-free as possible for homeowners. As highlighted in numerous customer reviews, a key figure named Hugh (or Colt) acts as a dedicated guide, providing assistance from start to finish. This personalized support is a major differentiator in the industry, particularly when dealing with complex and often confusing insurance claims. Customers rave about the team's ability to explain the entire process clearly, work directly with insurance adjusters, and maintain open lines of communication long after the job is done. This commitment to customer care builds a strong foundation of trust and demonstrates a genuine investment in client satisfaction.

The company’s efficiency is another significant highlight. While some roofing projects can drag on for days, Cool Roofs has earned praise for their speed. One customer noted that despite multiple problems arising from the poor installation of their old roof, the team resolved all issues and completed the job in a single day—at no additional cost. This combination of efficiency and integrity ensures that homeowners can get back to their lives quickly, without the worry of unexpected expenses. Their crews are known for being punctual, friendly, and meticulous, ensuring the work is not only done right but also completed with minimal disruption to your daily routine.

Cool Roofs is centrally located at 2121 E 6th St #201, Austin, TX 78702, USA. This accessible address places them in a prime position to serve the entire Austin metropolitan area. A central location is a major advantage for a roofing contractor, allowing for a swift response to inquiries, inspections, and, most importantly, emergency repairs. For residents, this proximity provides peace of mind, knowing that a reputable local company is just a short distance away, ready to assist with any roofing needs.

Being a locally-based contractor with a physical office in Austin means that Cool Roofs has an intimate understanding of the unique challenges posed by the Central Texas climate. They are well-versed in local building codes and the specific materials and techniques best suited to withstand the region’s intense heat and periodic hailstorms. This local expertise, combined with their national experience as a growing company, offers a best-of-both-worlds scenario: personalized, local service backed by a broad knowledge base. For a local homeowner, this means receiving a solution that is perfectly tailored to their home and its environment.

Services Offered

• Residential and Commercial Roofing: Providing comprehensive roofing solutions for both residential homeowners and business owners.
• Roof Repair: Prompt and effective repairs for various issues, including missing shingles, leaks, and damage from storms.
• Roof Replacement: Efficient and high-quality full roof replacements, including the expert handling of underlying structural issues discovered during the process.
• Insurance Claim Assistance: A standout service where the team helps clients navigate the complex insurance claim process, from the initial inspection to working with the adjuster.
• Roof Maintenance and Inspections: Offering professional roof inspections and maintenance services to help homeowners proactively protect their investment and extend the life of their roof.
• Emergency Repairs: Prepared to respond to urgent roofing needs, such as post-storm damage, to prevent further issues.

Features and Highlights

• Exceptional Customer Service: The company is consistently praised for their high level of customer care, with specific mentions of staff members like Hugh and Colt who provide personalized, end-to-end support.
• Expertise in Insurance Claims: They are highly recommended for their ability to help clients understand and manage the insurance claim process, making a typically stressful situation much easier.
• Fast and Efficient Service: Customers are impressed with the speed and professionalism of the crew, with many new roof installations and replacements being completed in a single day.
• Integrity and Honesty: The team is commended for their integrity, including a willingness to solve unforeseen problems at no additional cost to the customer and being honest about necessary repairs.
• Thorough and Quality Work: The finished job is described as high-quality, with a clean and professional appearance. The crews are also noted for their attention to detail and for leaving the job site spotless.

Contact Information

Address: 2121 E 6th St #201, Austin, TX 78702, USA
Phone: (512) 980-1297
Mobile Phone: +1 512-980-1297

For residents of Austin, Texas, choosing a roofing contractor is a decision that affects the safety and value of your property for years to come. Cool Roofs stands out as a highly suitable choice for locals due to their unique combination of efficiency, integrity, and exceptional customer service. Their ability to complete major projects quickly, their commitment to working with homeowners on insurance claims, and their willingness to go above and beyond to ensure satisfaction make them a reliable partner. The overwhelmingly positive feedback from customers, who are "extremely satisfied" with the finished job, speaks volumes about their dedication to quality. When you choose Cool Roofs, you're not just getting a contractor; you’re gaining a trusted local expert who is committed to protecting your home with professionalism and care.

Cool Roofs

2121 E 6th St #201, Austin, TX 78702, USA