Damage and Recovery Solutions Inc.

For homeowners in Griffin, Georgia, and the surrounding areas, a dependable roof is the cornerstone of a safe and protected home. Georgia’s weather can be challenging, with frequent severe storms, strong winds, and heavy rainfall putting a constant strain on residential roofing systems. When damage occurs, or when it’s simply time for a roof to be replaced, finding a contractor who is not only skilled but also reliable and communicative is a top priority. Damage and Recovery Solutions Inc., based in Griffin, is a local business that has been serving the community for nearly three decades, focusing on roofing and comprehensive home damage restoration.

Damage and Recovery Solutions Inc. prides itself on its local roots and its commitment to providing exceptional service. The company's philosophy is built on the understanding that every job they undertake is a reflection of their reputation. With 29 years of experience in the construction industry, they are a seasoned team of professionals who are licensed, insured, and OSHA compliant. They are also a member of the Better Business Bureau and an Owens Corning Preferred Contractor, which speaks to their dedication to quality materials and industry standards. Their approach is to not only fix damage but also to build strong, lasting relationships with their clients by providing honest and transparent service.

Customer reviews for Damage and Recovery Solutions Inc. offer a detailed look into the full customer experience, highlighting both the positive aspects and areas for improvement. A customer's initial review praised the company for their swift and professional work. The team was able to provide the best quote out of three local companies, and they completed a complex, large roof replacement—including stripping off the old roof and repairing damaged decking—all in a single day, even in high temperatures. The customer was "super impressed" with the hard work of the crew, particularly Dexter and Johnny, and their thorough cleanup, noting the house "survived a bad tornado with out ANY shingle loss."

However, the customer’s experience evolved over time. An updated review highlighted a significant issue that arose about nine months after the job was completed. During a heavy rain, the customer discovered that the gutters were completely choked with shingle pieces, nails, and other waste from the roof replacement, which had been shoved into the gutters and covered by the gutter guards. This oversight led to water flowing over the gutters. The homeowner noted that the owner was repeatedly putting off calls and no-showing for appointments to investigate and remedy the situation.

The customer’s final update, however, shows a resolution to the issue. They reported that a crew was eventually sent out and worked for hours, cleaning out the gutters and tidying up everything. The customer was "SUPERIMPRESSED" with the effort to make things right. They attributed the delay to the fact that tornados had recently ripped through the area, leaving the company swamped with emergency calls. This final outcome shows a commitment to resolving issues, even if it takes some time, which is a key factor for local residents to consider when choosing a contractor.

Location and Accessibility

Damage and Recovery Solutions Inc. is conveniently located at 1514 Old Atlanta Rd, Griffin, GA 30223, USA. This location makes the company highly accessible to homeowners in Griffin and the surrounding communities. A strong local presence allows them to respond quickly to service requests, particularly for urgent needs like storm damage repair. For residents in Spalding County and beyond, this proximity is a significant advantage, ensuring that expert help is always within reach. The company's roots in the community also mean they are familiar with the specific challenges and building styles of homes in the region.

Services Offered

• P: Roof Replacement: The company specializes in stripping off old roofs, repairing damaged decking and boards, and installing new, durable roofing systems. They work efficiently to complete large and complicated jobs, as noted in customer reviews.
• P: Roof Repair: Damage and Recovery Solutions Inc. provides services for fixing a variety of roofing issues, whether due to age, wear and tear, or storm-related damage.
• P: Storm Damage Restoration: Given Georgia's weather, the company focuses on helping homeowners recover from storm damage. They can assess the damage and provide the necessary repairs to restore the roof's integrity.
• P: Gutter Cleaning and Maintenance: While the initial experience with gutter cleanup had issues, the company did eventually send a crew to correct the problem. They provide gutter services to ensure proper water flow and protection for the home.
• P: Comprehensive Home Damage Solutions: The company’s name suggests a wider range of services beyond roofing, indicating their expertise in other areas of home repair and renovation, especially those related to damage from storms or other events.

Features and Highlights

• P: Owens Corning Preferred Contractor: This designation signifies that the company meets high standards of quality and service, and is a trusted installer of Owens Corning products, which are known for their durability and performance.
• P: Extensive Experience: With 29 years in the industry, the team brings a wealth of knowledge and expertise to every project, ensuring they are well-equipped to handle even the most complex roofing challenges.
• P: Efficient and Hard-Working Crews: Customer feedback highlights the crew's ability to complete large, complicated jobs in a single day, working diligently in challenging conditions. This efficiency is a major benefit for homeowners.
• P: Commitment to Resolution: While there may be delays, as noted in one review, the company did ultimately send a crew to rectify a post-job issue, demonstrating a commitment to customer satisfaction and making things right.
• P: No Upfront Payment: Damage and Recovery Solutions Inc. does not ask for money upfront, requiring payment only when the job is complete. This policy provides a high degree of confidence and security for customers.

Contact Information

Address: 1514 Old Atlanta Rd, Griffin, GA 30223, USA

Phone: (770) 227-6233

Conclusion: Why this place is suitable for locals

For residents of Griffin, Georgia, Damage and Recovery Solutions Inc. is a suitable option for their roofing and home damage needs. Their long-standing presence in the community and extensive experience give them a strong foundation of trust and knowledge. The company’s commitment to quality is evident in their Owens Corning Preferred Contractor status and their policy of not requiring upfront payment. This allows homeowners to feel secure in their investment.

While the reviews reveal that communication and immediate follow-up can sometimes be challenging, they also show a dedicated effort to ultimately resolve problems and ensure customer satisfaction. The final resolution of the gutter issue, attributed to the company being swamped with tornado-related calls, suggests that their intentions are good, and they strive to make things right. For a local homeowner seeking an experienced, hardworking, and ultimately accountable contractor for everything from a full roof replacement to storm damage repair, Damage and Recovery Solutions Inc. presents a reliable choice. Their proven ability to perform high-quality, large-scale work quickly, combined with a commitment to rectifying issues, makes them a valuable asset to the Griffin community.

Damage and Recovery Solutions Inc.

1514 Old Atlanta Rd, Griffin, GA 30223, USA