Donald W Brown Roofing Contractors

Hello, New Yorkers! When it comes to the safety and longevity of your home or business, few components are as critical as a well-maintained and robust roof. Our diverse climate, from the intense heat of summer to the heavy snows and icy conditions of winter, places significant demands on our roofing systems. This makes choosing a reliable, experienced, and trustworthy roofing contractor not just a good idea, but an absolute necessity. Today, we're taking a closer look at a local business with a long history in our community: Donald W Brown Roofing Contractors.

Donald W Brown Roofing Contractors is a family-run roofing company based in Hastings-On-Hudson, NY, with a deep-rooted presence in the New York contracting landscape. They understand that a roof is your property's primary shield against the elements, protecting your most valuable assets and contributing significantly to its overall energy efficiency and aesthetic appeal. Their long-standing operation in the area suggests a commitment to quality craftsmanship and enduring customer relationships. While the provided reviews offer contrasting perspectives on customer service, the positive feedback highlights a business with seasoned employees and a hands-on owner, indicating a dedication to overseeing projects from start to finish. Donald W Brown Roofing Contractors aims to provide comprehensive roofing and exterior solutions, striving to ensure that every project, whether a repair, a full replacement, or a new installation, is handled with experience and attention to detail. Their lengthy tenure in the industry implies a wealth of knowledge in navigating the unique challenges of roofing in the New York climate.

Donald W Brown Roofing Contractors is conveniently located at 402 Warburton Ave, Hastings-On-Hudson, NY 10706, USA. This address places them strategically within Westchester County, providing excellent accessibility for residents and businesses throughout Hastings-On-Hudson and the broader New York metropolitan area. Warburton Avenue is a well-established route, making their location straightforward to find and facilitating efficient travel for their crews to various project sites. Being deeply ingrained in Hastings-On-Hudson means Donald W Brown Roofing Contractors possesses invaluable local knowledge. They are intimately familiar with the specific architectural styles common in New York homes, the prevalent roofing challenges posed by our regional climate, and the particular building codes and regulations that govern construction in this area. This local understanding enables them to provide tailored and effective solutions that meet both regional standards and client expectations. For New Yorkers, the advantage of a locally based contractor who can provide prompt service, especially during unforeseen roofing emergencies, is a significant benefit. Their accessibility underscores Donald W Brown Roofing Contractors' commitment to serving their local clientele with efficiency and attentive care.

While explicit, detailed service lists for Donald W Brown Roofing Contractors are not fully available in the provided snippets, based on general contractor practices and mentions in the search results, a company of their apparent tenure would likely offer a comprehensive range of services for both residential and potentially commercial properties.

• Residential Roofing: This would encompass all aspects of residential roof care, including repairs for leaks, damaged shingles, and general wear and tear, as well as full roof replacements and new installations for homes.

• Roofing Materials: They likely work with a variety of common roofing materials popular in the New York area, such as asphalt shingles, which are widely used, and potentially other options like metal roofing, flat roof systems, or specialized roof tiles.

• Siding Services: Some mentions suggest they may also offer siding services, including siding replacement, installation (e.g., vinyl siding, fiber cement siding), and siding repair, contributing to overall exterior home protection and aesthetics.

• Skylight Repairs: Given the common need, it's probable they handle repairs for skylights that are integrated into roofing systems.

• Flat Roof Repair & Rubberized Roof Coating: Specific mentions of these services suggest expertise in flat roof systems, which are common on various residential and commercial properties.

• Project Management and Oversight: As a family-run business with an owner available daily, they likely offer hands-on project management to ensure work progresses as planned.

The provided customer reviews offer contrasting, yet insightful, perspectives on the features and highlights of Donald W Brown Roofing Contractors.

• Family-Run Business: One reviewer highlights the "Family run roofing company," suggesting a personal touch, potentially strong values, and a long-term commitment to the community. This often implies a vested interest in reputation.

• Owner Involvement: The positive review notes the "Owner available daily to evaluate progress," which indicates a hands-on approach and direct oversight of projects. This can be a significant advantage for complex jobs, ensuring accountability and timely decision-making.

• Experienced Employees: A standout feature is the mention of "employees who have worked for the company over 25 years." This signifies a highly experienced and stable workforce, leading to consistent quality, deep knowledge, and efficient execution.

• Timely Project Completion: The positive feedback includes "started on time, finished extensive project when promised," which is a crucial aspect for client satisfaction and project reliability.

• Strong Referrals: Being "Lucky to have been referred by our architect" speaks to a professional reputation within the industry and a level of trust from other experienced professionals.

• Communication and Responsiveness Concerns: The negative review highlights significant issues with customer service, including workers not being briefed on project details, the owner being unavailable during a critical time (vacation), and a complete lack of follow-up ("never had the common courtesy to call me back or responded to my text"). This points to a potential inconsistency in communication and client management, particularly when challenges arise.

• Professionalism and Demeanor Issues: The negative review describes workers talking "smack" and the owner having the "personality of a brick wall," suggesting a lack of professional etiquette and interpersonal skills in certain interactions.

If you are in the New York area and considering Donald W Brown Roofing Contractors for your roofing or siding needs, here is their contact information:

Address: 402 Warburton Ave, Hastings-On-Hudson, NY 10706, USA

Phone: (914) 478-1629

Mobile Phone: +1 914-478-1629

For New Yorkers, especially those in Hastings-On-Hudson and the wider Westchester County, Donald W Brown Roofing Contractors presents a complex yet potentially suitable option for roofing and exterior work. Their roots as a family-run business and the presence of long-tenured employees (over 25 years) are strong indicators of deep experience and consistent craftsmanship. The owner's daily involvement in projects, as highlighted by one review, can ensure strong oversight and adherence to schedules for extensive projects. This level of experience and hands-on management can be incredibly valuable in navigating the unique challenges of roofing in New York's diverse climate. However, potential clients should also be mindful of the significant concerns raised in the negative review regarding customer service, communication, and responsiveness, especially during periods of owner unavailability. For locals, it is crucial to clarify communication protocols, ensure project details are well-documented and understood by all team members, and discuss expectations for responsiveness from the outset. While the high praise for their work quality and efficiency is compelling, establishing clear communication channels and setting expectations for service interaction will be key to a successful partnership with Donald W Brown Roofing Contractors for your New York property.

Donald W Brown Roofing Contractors

402 Warburton Ave, Hastings-On-Hudson, NY 10706, USA