Dunn Roofing and Sheet Metal

Hello, Kentucky homeowners and business owners. When it comes to the integrity of your property, the roof is a critical element that demands professional attention. In the Louisville area, finding a roofing contractor with a solid reputation can be a key step in protecting your investment. Dunn Roofing and Sheet Metal is a local company that offers a range of services to both residential and commercial clients. This article is designed to provide you with a factual overview of the company, highlighting their services and incorporating insights from customer feedback to help you make a well-informed decision for your next project.

This overview will cover the company's location, the services they reportedly offer, and features that can be gleaned from public reviews. The goal is to present a balanced perspective, as customer experiences can vary, and it is crucial to consider all available information when choosing a contractor. We will look at both the positive feedback, which praises their knowledge and quality of work, as well as the negative feedback, which raises concerns about communication and organization. This balanced approach is essential for any local user seeking to understand a business's true character and suitability for their specific needs.

Dunn Roofing and Sheet Metal has been a presence in the Louisville contracting scene, serving both residential and commercial properties. The company's name suggests a specialization not only in traditional roofing but also in sheet metal work, which can include things like flashing, gutters, and other custom metal fabrications. A positive review highlights their work on a daycare center, indicating experience with commercial projects. The company appears to be family-run, with individuals like Parker Dunn and Andrew Dunn being directly involved and available to answer questions. This personal involvement can be a significant factor for many clients.

Dunn Roofing and Sheet Metal is located at 11616 Electron Dr, Louisville, KY 40299, USA. This address places them within the greater Louisville metropolitan area, a location that allows them to service a wide range of properties in the city and surrounding communities. For residents of Louisville, their physical location provides convenience and a sense of local presence, which is often reassuring when dealing with a significant home or business investment.

Accessibility, however, is a point of contention based on public reviews. While some customers found the team to be readily available and responsive, another customer’s experience highlighted a breakdown in communication and a lack of follow-up. The review details a situation where messages were not returned and an appointment was not scheduled in a timely manner. This suggests that while they are locally based, it is important for prospective clients to establish clear communication channels and timelines from the outset to avoid potential issues.

Based on the available information and customer feedback, Dunn Roofing and Sheet Metal offers a few key services:

• Residential and Commercial Roofing: The company has experience with both residential and commercial projects. A positive review specifically mentions their excellent work on a daycare center, which showcases their capabilities beyond typical residential homes.

• Roof Replacement: A significant portion of their work involves replacing entire roofs. Both the positive and negative reviews are related to this service, indicating it is a core part of their business. The positive review praises the end result of a new roof, which was described as looking "perfect."

• Insurance Claim Assistance: A key feature of their service is their willingness to work with insurance adjusters and assist homeowners through the claims process. One customer's experience shows that they were proactive in working with an adjuster to arrange for a new roof. This can be a valuable service for anyone dealing with storm damage or other covered events.

Based on public reviews, there are a few features and highlights that potential customers should consider:

• Knowledgeable and Personable Staff: The positive review highlights that Parker Dunn and Andrew Dunn are "very knowledge" and available to answer questions. This direct access to knowledgeable individuals can be a significant benefit for customers who want to understand the details of their roofing project. A personal touch from the owners can be very reassuring.

• Experience with Commercial Properties: The successful completion of a roofing job at a daycare center suggests that the company has the expertise to handle larger and more complex commercial projects, which is a key differentiator from contractors who only focus on residential work.

• Potential for Communication Issues: A significant negative highlight is the breakdown in customer service and communication mentioned in one review. This customer experienced a lack of follow-up after an initial consultation, with messages going unreturned, leading to them hiring another company. This suggests that the company may have organizational or staffing issues, which is a major factor to consider for any project with a tight deadline or complex requirements.

• Importance of Follow-Through: While the company can be praised for initially working with an insurance adjuster and providing shingle samples, the lack of follow-through on scheduling the work became a critical issue. This shows that the initial steps of a project can be handled well, but the final execution requires more consistent attention.

For anyone in the Louisville area considering their services, here is the essential contact information for Dunn Roofing and Sheet Metal.

Address: 11616 Electron Dr, Louisville, KY 40299, USA

Phone: (502) 618-2535

It is recommended that you use this information to contact them directly, ask for references, and discuss your specific project needs in detail.

In conclusion, Dunn Roofing and Sheet Metal is a local Louisville company that offers a range of roofing and sheet metal services to both residential and commercial clients. The company appears to have a good reputation for the quality of its work and the knowledge of its staff, as evidenced by a positive review for a commercial project. However, it is also important for local users to be aware of potential communication and organizational challenges that have been highlighted in other feedback.

For locals in Kentucky, the suitability of Dunn Roofing and Sheet Metal may depend on the specific nature of their project and their need for consistent, proactive communication. For a homeowner or business owner, the key takeaway is the need for clear and frequent communication to ensure that a project proceeds smoothly and on time. By taking these factors into account, you can make a well-informed choice and find a contractor that is the right fit for your needs, ultimately leading to a successful and satisfying outcome for your roofing or sheet metal project.

Dunn Roofing and Sheet Metal

11616 Electron Dr, Louisville, KY 40299, USA