Eastern Oak LLC Photos









Eastern Oak LLC Introduce
Hello, North Carolina residents! The decision to replace a roof is one of the most significant investments a homeowner can make. It’s a project that requires trust, professionalism, and a high level of expertise to ensure your home is protected for years to come. In the Matthews and Charlotte area, Eastern Oak LLC has established itself as a leading roofing contractor, known for its transparent process, exceptional customer service, and superior workmanship. This article will provide a detailed look into this local, family-owned business, highlighting why they are a trusted and highly-recommended choice for your roofing needs.
Eastern Oak LLC stands out as a local, family-owned company that prioritizes genuine relationships over high-pressure sales tactics. This is a key theme in customer reviews, where the initial interaction with project managers like Clay is described as being "not in a 'salesman' type of way but more in a way like he was just helping a friend or family member." This authentic approach, combined with a commitment to being "polite, genuine, straightforward, and very informative," immediately puts customers at ease. The company's owner, Jacob, is also highly involved, holding customers' hands "throughout the entire process" and coming by the job site to ensure everything is going well. This level of personal investment and oversight, where Jacob is "invested in the project as if it were his own home," is a rare and valuable quality.
Their business model is built on transparency and honesty. One customer review specifically praises their "no fluff, no 'too good to be true' promises, no 'today only price' sales tactics." Instead, they offer a "straight forward 'here is what you need, here is how we can help, and here is what it will cost'" approach. This clear and honest communication extends to unforeseen issues, where they take pictures of hidden problems, explain the minimal additional cost, and get approval before proceeding. The combination of this transparent process and their exceptional results—a "great looking new roof, a clean yard, and no damage to our landscaping"—is why customers give them a five-star review and are eager to recommend them.
Eastern Oak LLC is conveniently located at 1150 Crews Rd Suite F9, Matthews, NC 28105, USA. This location in Matthews gives them a strong local presence in a key part of the greater Charlotte metropolitan area. Their accessibility allows them to efficiently serve a wide range of communities, from Charlotte and its suburbs to the numerous towns in Mecklenburg and Union counties. Being a local business, they are deeply familiar with the specific weather challenges and architectural styles of North Carolina homes. This local knowledge is invaluable for providing accurate assessments and recommending the best materials for the regional climate.
Their central office on Crews Road serves as a hub for their operations, making them a tangible and accessible resource for the community. You can reach them directly at (704) 669-8218. This direct line connects you with a friendly and professional team ready to answer your questions, schedule a free inspection, or help you begin the process of getting a new roof.
Eastern Oak LLC offers a comprehensive suite of roofing services tailored to the needs of North Carolina homeowners. Their professional team, including the owner and project managers, ensures every aspect of the job is handled with expertise and care.
- New Roof Installation and Replacement: This is a core service, with their team handling the entire process from start to finish. They are experts in guiding customers through material selection, scheduling, and installation, ensuring a beautiful and durable new roof.
- Roof Inspections and Consultations: They provide free, no-obligation inspections to thoroughly assess the condition of a roof. As a customer review notes, they clearly explain potential issues, including those that might only be discovered after the old materials are removed.
- Assistance with Insurance Claims: Eastern Oak LLC is skilled at working with insurance companies. They make the process of getting a new roof after storm damage as simple as possible, holding the homeowner's hand and advocating for their best interests.
- Storm Damage Repair: While the reviews focus on new roofs, their expertise in working with insurance companies and their local knowledge make them an excellent choice for repairing damage caused by North Carolina storms.
- Focus on Cleanliness and Landscaping Protection: A key part of their service is the commitment to a clean worksite. As highlighted by a customer, they ensure the yard is "clean" and there is "no damage to our landscaping," a small detail that speaks volumes about their professionalism.
- Family-Owned and Operated Service: Being a family-owned business means that the owner, Jacob, is personally invested in the success of every project. This ensures a level of care and attention to detail that is hard to find with larger national chains.
There are several key features and highlights that set Eastern Oak LLC apart in the North Carolina roofing market. These are the elements that consistently earn them five-star reviews and enthusiastic recommendations.
- Genuine and Transparent Communication: The company’s approach is praised for being "straight forward" and lacking high-pressure sales tactics. This creates an environment of trust and makes the entire process more comfortable for the homeowner.
- Hands-on Owner and Project Managers: The involvement of both project manager Clay and owner Jacob is a major highlight. This personal attention ensures that the project is well-managed and that the highest standards of quality are maintained.
- Commitment to a Clean and Safe Worksites: The mention of a "clean yard" and Jose, the project manager, "constantly clean our sidewalk and driveway" for the kids' safety demonstrates an extraordinary level of care and professionalism.
- High-Quality Workmanship: The result of their work is a "great looking new roof" that is built to last. The fact that customers felt their five-star review was justified once all the work was completed shows their dedication to a superior final product.
- Expertise in Insurance Claims: Their ability to simplify the often-daunting insurance claim process is a significant benefit, providing homeowners with much-needed guidance and support.
To get in touch with Eastern Oak LLC, you can use the following information:
Address: 1150 Crews Rd Suite F9, Matthews, NC 28105, USA
Phone: (704) 669-8218
In conclusion, for anyone in North Carolina seeking a roofing contractor, Eastern Oak LLC is an outstanding choice. Their suitability for the local community is rooted in their identity as a family-owned business that values integrity, transparency, and personal investment. The glowing testimonials for their team members, including Clay, Jacob, and Jose, are a powerful testament to the professional and caring experience they provide. Choosing Eastern Oak LLC means partnering with a team that treats your home as if it were their own, making a stressful process as simple as possible, and delivering a high-quality, durable new roof. For residents in Matthews and the surrounding areas, Eastern Oak is more than just a company; it's a trusted neighbor dedicated to protecting your most valuable asset.
Eastern Oak LLC House
Roofing Contractor
- Roof inspection
- Roof installation
- Roof repair
- Roof damage repair
- Roof repair for storm & wind damage
- Skylight installation
- Skylight repair
- Roof Replacement
- Sheet Metal & Flashing Work
- Emergency Roofing Services
Eastern Oak LLC Location
Eastern Oak LLC
1150 Crews Rd Suite F9, Matthews, NC 28105, USA
Eastern Oak LLC Reviews
teamcommunicationinspectionprojectintegrityhomepricingcostshinglesdecking
★ 5★ 4★ 3★ 2★ 1A big job well done to eastern oak ! From our initial conversation with Clay, one of their project managers, until the day the trucks left , we had nothing but a pleasurable experience finally getting a very much needed new roof installed.First of all , Eastern Oak is a local company, not a national chain, and this was very evident when we first met Clay. A young man who will look you in your eyes while speaking with you, offer a firm handshake, is polite, genuine, straightforward, and very informative. You could tell that he takes what he says and the way he represents himself very much to heart. He listened to our concerns, answered our questions, and presented us our options, not in a "salesman" type of way but more in a way like he was just helping a friend or family member.He really did make the whole process of inspecting the roof, working with our insurance company, and getting the new roof installed as simple as it could be. No fluff, no "too good to be true" promises, no "today only price" sales tactics. Just straight forward "here is what you need, here is how we can help, and here is what it will cost".Many years ago we had a much different experience with another company, so naturally once the job started we were keeping our fingers crossed. But obviously , our five star review explains how we felt once all of the work was completed.The little bit of additional work that was needed was due to issues that could not be seen during the free inspection, which they clearly stated up front can always be possible once the old shingles and underlayment are removed. But they took pictures of the discovered issues for us to be able to see for ourselves , presented the additional cost ( which was very minimal) , obtained our approval, and remedied the problem.After the job was complete , we had a great looking new roof, a clean yard, and no damage to our landscaping.Thank you Clay and Eastern Oak !
Jul 26, 2025 · brian houserWe had our roof replaced by Eastern Oak Roofing and we are so happy with the process and results. The owner of the company, Jacob, held our hands throughout the entire process - from selecting the materials to scheduling (and rescheduling due to weather) to all the finishing details, and he came by both days to make sure everything was going well. Jose, the project manager, constantly cleaned our sidewalk and driveway so that our kids could come and go safely. The team was professional and thorough, and they far exceeded our expectations. We love that Eastern Oak is a family owned business and Jacob is invested in the project as if it were his own home. We highly recommend Eastern Oak Roofing.
Apr 10, 2025 · Jenny CornacchioneWe had a great experience working with Eastern Oak Roofing. David and his team were professional, friendly, and easy to work with from start to finish. They explained the process clearly, showed up on time, and delivered high-quality work with no surprises.It’s clear they care about their customers and take pride in what they do. I’d happily recommend them to anyone looking for reliable roofing work in the Charlotte area.
Jul 01, 2025 · Alexander MillerI had an outstanding experience with Eastern Oak Roofing from start to finish. Jacob, the inspector, was incredibly honest and helpful, providing a free and highly informational inspection that made me feel confident in their process. The pricing was fair, and they used top-quality materials for my new roof installation. The entire team was professional, efficient, and ensured everything was done to perfection. I highly recommend Eastern Oak Roofing for their exceptional service and craftsmanship!
May 27, 2025 · Jack BostwickIf you are looking for a great company to work with from the moment they look at your roof til the job is finished you should use Eastern Oak Roofing. Efficient and courteous, reliable with all the information that you receive from them. Wonderful work, looks great!! Becky
Jul 24, 2025 · Rebecca Houser
More Roofing Companies Near Me
Neon Roofing5.0 (9 reviews)115 S Freemont St, Matthews, NC 28105, USA
Waynco Roofing4.0 (55 reviews)1300 Matthews-Mint Hill Rd, Matthews, NC 28105, USA
Truline Roofing3.0 (7 reviews)309 Hillandale Dr, Charlotte, NC 28270, USA
Nucastle Roofing5.0 (21 reviews)9720 Old Gate Dr, Matthews, NC 28105, USA
A Plus Roofing & Construction Matthews5.0 (5 reviews)317 Aurora Blvd, Matthews, NC 28105, USA
Universal Home Solutions5.0 (61 reviews)3122 Fincher Farm Rd ste 100-288, Matthews, NC 28105, USA
Keyway Construction & Roofing4.0 (70 reviews)740 Stallings Rd, Matthews, NC 28104, USA
Hard Roof4.0 (29 reviews)2125 McKenzie Creek Dr, Charlotte, NC 28270, USA
Charlotte Roofing Company0.0 (0 reviews)3201 Gribble Rd, Matthews, NC 28104, USA
Armstrong Roofing Inc0.0 (0 reviews)5654 Via Romano Dr, Charlotte, NC 28270, USA
Brent Johnson Construction, LLC5.0 (1 reviews)1038 Fleming Ln, Matthews, NC 28104, USA
Turnkey Construction Pro's5.0 (15 reviews)160 Cupped Oak Dr Ste B, Matthews, NC 28104, USA
Categories
Top Visited Sites
RS Brown Construction0.0 (0 reviews)
Recovery Roofing & Restoration4.0 (99 reviews)
Hamler Soffit Fascia Gutters Repair5.0 (30 reviews)
Empire Home Improvement4.0 (36 reviews)
Lewis Roofing5.0 (1 reviews)
CG Roofing Detail5.0 (6 reviews)Top Roofing Companies Searches
Trending Roofing Tips & Insights Posts
How to Tell If Your Roof Was Installed Properly | Expert Roofing Tips
How to Install Roofing Underlayment Around Roof Penetrations like Vents
How to Install Ridge Shingles and Caps for a Finished and Watertight Roof
How to Clean Your Roof with a Leaf Blower for Regular Debris Maintenance
How Long Does Roof Installation Take? Complete Timeline Guide for Homeowners
The Average Lifespan of an Asphalt Shingle Roof in Different Climate Zones
