Epic Roofing And Restoration

Choosing a roofing contractor in Texas is a significant decision for any homeowner. The state's climate, with its intense heat, sudden storms, and occasional hail, demands a roof that is not only well-built but also installed by a team with a strong work ethic and attention to detail. For residents in the San Antonio area, finding a company that aligns with these values is paramount. Epic Roofing And Restoration is a business that operates in this competitive market, and a closer examination of their public profile and customer reviews can offer valuable insights for anyone considering their services.

The importance of a contractor’s performance is often best understood through the experiences of previous customers. Public feedback, such as the reviews provided, serves as a crucial resource for potential clients to gauge a company's professionalism and reliability. In the case of Epic Roofing And Restoration, there are varying accounts of customer experiences that highlight different aspects of their service. One review describes a significant discrepancy between the promised timeline and the actual completion time for a $10,000 job, with the project taking five days instead of the one day that was quoted. The review also mentions other concerns, including unprofessional conduct by workers on the property, unpainted sections of the soffit and fascia board, and a lack of a satisfactory resolution when the issues were brought to the owner's attention. Another review is more concise but equally concerning, stating that the company "ruined my roof had to redo it." These experiences underscore the importance of a thorough vetting process for any contractor you hire.

For any homeowner, the cost of a roofing project is a major consideration, and with a significant investment, the expectation for a job well done is high. When a project is not completed to satisfaction, and attempts to resolve the issues are met with resistance, it can lead to significant frustration and financial loss. The feedback provided suggests that some customers have experienced this kind of dissatisfaction, highlighting a gap between the expected service and the actual outcome. This is a critical factor for any local user in Texas to consider, as storm damage and general wear and tear require a dependable solution that they can trust. A reliable contractor not only does the job right the first time but also stands behind their work and addresses any concerns that may arise.

In a market as dynamic as San Antonio's, where homes are continuously exposed to a range of weather conditions, homeowners need to know that their roofing contractor is not only skilled but also professional and communicative. The reviews available raise questions about the company's communication style, project management, and post-completion customer service. When a homeowner is investing a substantial amount of money, they should feel confident that the contractor they choose is transparent about timelines, professional in their conduct, and dedicated to achieving customer satisfaction. The provided information suggests that Epic Roofing And Restoration may not consistently meet these standards for all clients.

Epic Roofing And Restoration is located at 13330 Blanco Rd #208, San Antonio, TX 78216, USA. This address places the company in a central and well-established commercial area of San Antonio. This location is easily accessible for a wide range of residents throughout the metropolitan area, which is an important factor for any local business.

Being situated in San Antonio allows the company to serve a broad geographic region, including the city's various neighborhoods and surrounding counties. This physical presence means they are positioned to handle both scheduled projects and emergency repair needs within a reasonable travel time. For local users, knowing that a contractor is based nearby can be a reassuring factor when needing to arrange for a consultation or service.

Based on the company name, it can be inferred that Epic Roofing And Restoration specializes in services related to roofing and general home restoration. While specific details from the provided reviews are limited, the nature of a roofing contractor's business typically includes a range of key services essential for Texas homeowners.

• Roofing Installation and Replacement: This involves installing new roofs on new construction or replacing old, worn-out roofs on existing homes. This is often necessary after a roof has reached the end of its lifespan or has been extensively damaged by a storm.

• Roof Repair: Addressing issues such as leaks, missing shingles, or damage from fallen debris. Timely repairs are crucial for preventing more significant and costly damage to the home's structure.

• General Restoration: The name also suggests services beyond roofing, possibly including repairs to other parts of a home’s exterior, such as fascia and soffit, as mentioned in one of the reviews. This implies a capability for handling a broader range of home improvement and repair projects.

• Storm Damage Services: Given the Texas climate, a key service for any roofing company is assisting homeowners with damage from severe weather, including hail, wind, and rain. This often involves working with insurance companies to process claims.

When evaluating a contractor, it is important to consider both the positive and negative feedback from the public. While some customers have expressed dissatisfaction, it is important to provide a factual overview based on all available information.

• Customer Concerns about Professionalism: A significant highlight from the provided feedback revolves around concerns regarding professionalism. Specific issues mentioned include workers allegedly drinking on the job site and an unprofessional request for cash payment from the owner.

• Concerns about Project Management: One review points to a substantial delay in project completion, with a job quoted for one day taking five days to finish. This suggests potential issues with project timelines and management.

• Discrepancies in Work Quality: Another key point from the feedback is the claim of work being left incomplete, with parts of the soffit and fascia unpainted. Another review stated the roof was "ruined," indicating concerns about the final quality of the work performed.

• Customer Service Issues: The review highlights a lack of resolution or a discount being offered when a customer expressed dissatisfaction with the overall performance. This is a critical point for any homeowner, as a company's willingness to make things right is a hallmark of good customer service.

For any individuals in the San Antonio area who may need to contact Epic Roofing And Restoration, the following details are available:

Address: 13330 Blanco Rd #208, San Antonio, TX 78216, USA

Phone: (210) 629-3195

Mobile Phone: +1 210-629-3195

For residents in the Texas region, specifically in San Antonio, choosing a roofing contractor is a decision that should be made with careful consideration of all available information. A company's reputation is built on a foundation of trust, quality workmanship, and reliable customer service. While the provided information offers a glimpse into the experiences of some customers with Epic Roofing And Restoration, it is crucial for local users to conduct their own due diligence.

In an area like Texas, where a strong roof is non-negotiable for home protection, selecting a contractor is about more than just finding someone to do the job. It's about finding a business that is professional, transparent, and committed to their clients. The provided reviews highlight potential issues with project timelines, workmanship, and customer service, which are all important factors to weigh. Therefore, for locals, it is essential to proceed with caution and to gather multiple quotes and references to ensure that the chosen contractor can be trusted to deliver on their promises.

Epic Roofing And Restoration

13330 Blanco Rd #208, San Antonio, TX 78216, USA