Ferris Home Improvements

When it comes to home improvement projects in Delaware, residents seek a contractor who is not only skilled in their trade but also reliable and communicative. The diverse array of homes in and around Newark, from classic suburban houses to more modern structures, requires a versatile contractor who can handle various projects with expertise. Ferris Home Improvements has established itself as a multi-faceted company capable of tackling a wide range of renovation needs, from major interior remodels to essential exterior work like roofing. This article provides an in-depth look at Ferris Home Improvements, exploring their services, their approach to customer satisfaction, and their reputation within the local community.

Ferris Home Improvements is a comprehensive home renovation company that has gained recognition for its ability to manage a variety of projects. While they are a trusted name for roofing, their expertise extends to a much broader scope, including kitchen remodels, deck replacements, and more. This versatility is a significant advantage for homeowners who prefer the convenience of working with a single contractor for multiple jobs. As one customer review highlights, the team's ability to "bring a vision to life" is a key part of their service, whether it’s for a detailed kitchen remodel or a straightforward deck replacement. Their commitment to mapping out the project and ensuring a clear schedule is designed to minimize stress for the homeowner, as noted by a client who was undertaking a renovation with a newborn.

However, it's also important to consider the full spectrum of customer experiences. While some clients have had fantastic results, praising the quality of the workmanship and the professionalism of the team, others have had a more mixed experience. One detailed review of a deck replacement project, for example, illustrates a prolonged process with some challenges. The customer, who had a positive experience with Ferris Home Improvements on a previous roof replacement, noted that the deck project encountered issues with material quality and finishing touches. The review points to poor execution in some areas that required corrections and a frustratingly long time to address them, partially due to staff turnover. This particular customer was left "very dissatisfied" with the final response regarding a warranty for the materials, highlighting a potential area for improvement in customer service, particularly in the later stages of a project. This serves as a valuable reminder for homeowners to clarify warranty details and maintenance expectations upfront for any project.

Despite some of these challenges, many customers continue to trust Ferris Home Improvements, particularly for their core services. The company's strong history of successful projects, including roofing, is a key reason why clients return. The positive review mentions a great experience with a past roof replacement, which is what led them to choose the company again for a different project. This indicates that their foundational work, particularly in roofing, has a solid reputation. Additionally, the company is praised for having skilled and detailed subcontractors and employees, like Glenn, who is described as having "an eye for detail and incredible at his trade." This shows a commitment to hiring and working with talented individuals, which is a crucial factor in the overall quality of any home improvement project.

Located at 1908 Capitol Tr, Newark, DE 19711, USA, Ferris Home Improvements is strategically situated to serve the local community and the broader Delaware region. Their presence in Newark makes them easily accessible to residents in New Castle County and beyond. Being a local, family-owned business, they are well-acquainted with the specific architectural styles, building regulations, and environmental challenges of the area. This local expertise allows them to provide tailored solutions and recommendations that are suitable for the unique needs of Delaware homes. For local homeowners, choosing Ferris Home Improvements means they are working with a company that is not only physically close but also deeply invested in the community it serves.

Services Offered

• Comprehensive Roofing Services: Ferris Home Improvements has a proven track record in roof replacement and repair, as highlighted by a customer's positive past experience.
• Full-Scale Kitchen Remodels: As demonstrated by a detailed customer review, the company excels at managing complex kitchen renovation projects, bringing customer visions to life.
• Deck Replacement and Installation: They offer services for building and replacing decks, which can be a key feature of a home's outdoor living space.
• Home Renovation Project Management: The company provides project management for a variety of home improvement tasks, helping to coordinate schedules and subcontractors for a more streamlined experience.
• Siding Installation and Other Exterior Work: In addition to roofing and decks, they handle a range of other exterior services to protect and enhance a home.

Features / Highlights

• Wide Range of Expertise: The company's ability to handle diverse projects, from roofing and decks to kitchen remodels, is a significant highlight.
• Strong Reputation for Core Services: Despite some challenges in other areas, the company has a positive reputation for its roofing work, which has led to repeat customers.
• Skilled Team Members: The company employs skilled subcontractors and professionals who are praised for their craftsmanship and attention to detail.
• Dedicated Project Planning: Ferris Home Improvements is known for its detailed scheduling and project mapping, which helps homeowners stay informed and reduces stress during renovations.
• Local, Established Presence: As a local business in Newark, they are familiar with the region's specific needs and are a known entity in the community.

Contact Information

Address: 1908 Capitol Tr, Newark, DE 19711, USA

Phone: (302) 998-4500

In conclusion, for locals in Newark, DE, and the surrounding areas, Ferris Home Improvements is a versatile and established contractor to consider for a wide range of home improvement needs. While their reputation for quality and customer service can be complex, particularly on larger, multi-faceted projects, their core services, like roofing, are a key strength. The positive experiences of customers who had their visions brought to life and their projects run smoothly, alongside the praise for their skilled team, are a strong indication of their capabilities. For homeowners who are looking for a contractor with a broad skill set and a known presence in the community, Ferris Home Improvements provides a valuable option. By clearly communicating project expectations and clarifying warranty details, residents can leverage the company's expertise to successfully complete their home renovation goals.

Ferris Home Improvements

1908 Capitol Tr, Newark, DE 19711, USA