Flagstone Roofing & Exteriors Photos










Flagstone Roofing & Exteriors Introduce
After a severe hailstorm or a bout of strong Texas winds, the last thing any homeowner wants is to be overwhelmed by a lengthy and complicated roofing repair process. For residents in the Austin area, finding a roofing contractor who is not only skilled but also honest and responsive is paramount. This is where Flagstone Roofing & Exteriors has built a strong reputation. The company is known for its professionalism, integrity, and for being a dependable partner, especially when navigating the often-stressful aftermath of a storm. This article will provide an in-depth look at what makes Flagstone Roofing & Exteriors a premier and trustworthy choice for all your roofing and exterior needs in the Central Texas region.
Flagstone Roofing & Exteriors is a business that truly understands the value of service and follow-through. As one customer noted, they were impressed from "start to finish" by the professionalism and clear communication. The team, including key individuals like Brandon Caron and Justin, is praised for being highly responsive, often showing up the same day a call is made after a storm. This level of dedication makes it clear that your business matters to them. Furthermore, they excel at helping clients through the intimidating insurance process, providing explanations, doing the research, and even meeting with adjusters to ensure a fair outcome. This hands-on approach, combined with honest, no-pressure guidance, is why so many people, even those who are "hard to please," highly recommend Flagstone Roofing.
Flagstone Roofing & Exteriors is conveniently located at 2312 Western Trails Blvd ste B201, Austin, TX 78745, USA. This location in South Austin provides a strategic hub for serving a wide range of communities, from the city's urban core to its growing suburbs. Being situated on Western Trails Blvd, just off of major roadways, ensures that their teams can respond quickly and efficiently to service calls across the metropolitan area. This local presence is a significant advantage, particularly during the aftermath of a widespread hailstorm when many homeowners are in urgent need of a professional assessment.
The accessibility of their office and the efficiency of their field teams, managed by professionals like Nicholas Whitaker, are key components of their customer-first philosophy. They are a local company that is physically rooted in the community, not just a transient operation. This deep local connection helps to build a sense of trust and reliability with clients who appreciate working with a contractor who is always nearby and ready to help. Their central Austin location solidifies their role as a dependable, local partner for all things related to roofing and exterior renovations.
Flagstone Roofing & Exteriors offers a comprehensive range of roofing and exterior services designed to address a variety of residential and commercial needs. Their experienced team is equipped to handle everything from minor repairs to complete home exterior makeovers.
Here is a detailed list of their primary services:
- Residential Roofing: Specializing in new roof installations, replacements, and repairs for homes. They are proficient in working with various materials and ensuring a durable and aesthetically pleasing finish.
- Commercial Roofing: Providing robust and reliable roofing solutions for commercial properties, with an understanding of the specific needs and challenges of larger-scale projects.
- Storm Damage Restoration: A core area of their expertise is assisting homeowners with the aftermath of severe weather. This includes a free inspection to assess damage from hail and wind, as well as providing expert guidance through the entire repair and replacement process.
- Insurance Claim Assistance: The company excels at helping clients navigate the complex insurance claims process. Professionals like Brandon and Justin meet with adjusters, provide detailed explanations, and ensure that homeowners get a new roof "all paid for by my insurance company."
- Exterior Services: In addition to roofing, they offer a variety of other exterior services, including new siding, replacement windows, and gutter installation. This makes them a one-stop-shop for many home improvement needs.
- Roof Inspections: Offering complimentary roof inspections to provide an honest assessment of a roof's condition, whether for a storm damage claim or for routine maintenance.
Flagstone Roofing & Exteriors is distinguished by several key features and highlights that are frequently mentioned in their customer feedback, showcasing their commitment to excellence and integrity.
- Exceptional Responsiveness: The team, including Brandon Caron, is praised for its quick response time, with one customer noting he "showed up that same afternoon" after a hailstorm. This level of promptness is crucial for clients in urgent situations.
- Insurance Claim Expertise: Their ability to "navigate the insurance process" and meet with insurance adjusters is a major highlight. Clients appreciate the stress-free experience and the assurance that their claim will be handled correctly.
- Professional and Personable Staff: The team, including Brandon Caron and Project Manager Nicholas Whitaker, is described as professional, personable, and respectful. Their communication style is a key factor in building trust with clients.
- Strong Follow-Through: A customer who is "a hard person to please" was impressed by how Brandon Caron "absolutely" did what he said he would, a testament to the company's reliability and integrity.
- Efficient and Stress-Free Process: The company's ability to keep projects moving "smoothly" and make the entire process "efficient" and "stress-free" is a huge benefit for homeowners.
- High-Quality Workmanship: Customers are consistently satisfied with the quality of the final product, noting that the job was "done right" and the price was "very reasonable."
For more information, a free inspection, or to schedule a service, you can contact Flagstone Roofing & Exteriors at the following. Their team is ready to provide the professional and honest service you deserve.
Address: 2312 Western Trails Blvd ste B201, Austin, TX 78745, USA
Phone: (512) 225-0123
Mobile Phone: +1 512-225-0123
In conclusion, Flagstone Roofing & Exteriors is an outstanding choice for anyone in the Austin, Texas area seeking a roofing and exterior contractor. Their commitment to integrity, responsiveness, and a professional process, as highlighted by numerous positive reviews, makes them a trusted partner for both routine projects and storm damage emergencies. For locals, choosing Flagstone Roofing means you are not just getting a new roof; you are getting a stress-free experience with a company that handles every detail with care. Their expertise in managing complex insurance claims is a particularly valuable asset for residents, providing much-needed peace of mind during a difficult time.
The team, led by professionals like Brandon Caron, Nicholas Whitaker, and Justin, is praised for its communication and follow-through, a rare and welcome quality in the service industry. Their convenient location in South Austin ensures they are always accessible and can respond promptly to the community's needs. Whether you are dealing with the aftermath of a hailstorm or looking to upgrade your home’s exterior, Flagstone Roofing & Exteriors is the perfect fit. Their dedication to doing what they say they will do and delivering a high-quality finished product is why they are so highly recommended by locals.
Flagstone Roofing & Exteriors Services
Roofing Contractor
- Attic venting
- Gutter cleaning
- Gutter installation
- Gutter repairs
- Roof inspection
- Roof installation
- Roof repair
- Roof repair for storm & wind damage
- Skylight installation
- Annual Maintenance
- Deteriorating Shingles
- Exterior Home Improvement
- Exterior Renovations
- Exterior Restoration
- Flat Roof
- Free Estimate
- Gaf Certified Roofing
- Home Renovation
- Home Window
- Insurance Claims
- New Siding
- New Windows
- Pressure Washing
- Proactive Maintenance
- Replacement Windows
- Residential And Commercial Roofer
- Residential And Commercial Roofing
- Roof Replacement Estimate
- Roofing & Exteriors
- Roofing Systems
- Seamless Aluminum Gutters
- Shingle And Metal Roofing
- Siding And Windows
- Slope Roofing
- Total Roof Replacement
- Vents And Insulation
- Wood Siding
- Wood Windows
Flagstone Roofing & Exteriors Details
Service options
- Online estimates
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Flagstone Roofing & Exteriors Location
Flagstone Roofing & Exteriors
2312 Western Trails Blvd ste B201, Austin, TX 78745, USA
Flagstone Roofing & Exteriors Reviews
insurancehailwork ethicintegrityhonestindividualassetproject managerqualitiesleadership
★ 5★ 4★ 3★ 2★ 1After a major hailstorm, I noticed a Flagstone Roofing and Exteriors sign at a house down the street and decided to give them a call. I’m glad I did. Brandon Caron showed up that same afternoon. That level of responsiveness really stood out to me and made it clear that my business mattered.I'm a hard person to please, especially when it comes to service and follow-through, but Brandon impressed me from start to finish. He was professional, personable, and took the time to explain everything. His handshake was firm, and the way he spoke let me know he was serious about following through. And he absolutely did.He helped me navigate the insurance process, answered all my questions with patience, and never once pressured me. Everything I asked for, he delivered, and the price was very reasonable.Once the project started, Nicholas Whitaker, the project manager, stepped in and kept everything moving smoothly. Between the two of them, the whole process was efficient, stress-free, and done right.If you're looking for someone who actually does what they say, treats you with respect, and delivers quality work, I highly recommend Flagstone Roofing and Exteriors. Brandon and Nicholas did an excellent job, and that’s not easy praise coming from me.
Jul 26, 2025 · Paul HathawayAfter a hail storm, I had tons of people knocking on my door, and I was super hesitant to go through the process, but after meeting with Justin and hearing his explanation and doing my research on him, I decided to work with him. He made the process easy met with my insurance and got me a new roof all paid for by my insurance company.I highly recommend you give Flagstone Roofing a call and deal with JUSTIN if possible
Mar 18, 2025 · Ron AllisonBEWARE- LEAKING ROOF WITHIN A YEAR AND HORRIBLE CUSTOMER SERVICE!! First of all, I was supposed to warn you a year ago about the headache I had when I first got my roof done by Flagstone. The owner Justin came to my house upselling the material quality and pressuring me to give a 5 star review before I had my true experience. I’m sure all “ high rating” on Google is all premature to get a discount and not true reviews. The whole roof install process was a headache for me. The project manager tried to deliver lower quality shingles but thank goodness I was home because they were going to install the wrong material in my roof and then as for forgiveness afterwards when it was too late! I had to act as project manager through the whole damn project!! They finally delivered the right shingles but during install realized they didn’t order enough. It was flagstones mishap and not the 3rd party contractors that didn’t order the correct amount. Come a little over a year that I had this new roof, my son was screaming that there was water falling from the ceiling into our living room. I was so livid because I lost my peace of mind and realized that the install was not done right! I called Flagstone at 7 am to notify them of this situation to be given attitude by saying it was too early to be calling. Flagstone blamed the sub contractor who sent out two guys to plug the whole with silicone. The next day I had more leaking so they sent out two different guys to replace the poorly installed shingles. Again, I was glad I was home because they were going to replace the old shingles with different quality!! I reached out to the project manager and the team about my disappointment but they totally ignored me!! Save your hard earned money and peace of mind and don’t go to them!!
Feb 16, 2025 · Michelle SantibanezAfter a recent hailstorm, I noticed several of my neighbors getting their roofs replaced, so I decided to call Flagstone Roofing. I was hesitant to file an insurance claim, but Justin made the entire process easy. He walked me through everything, showed me clear photos of the hail damage on my roof, and worked directly with my insurance company to get the project fully approved. My roof was nearly 20 years old, so this couldn’t have come at a better time. I'd recommend Flagstone Roofing to anyone needing a trustworthy and professional roofing company!
Jun 18, 2025 · Jason KuhlmanI’m sharing my positive experience regarding our recent re-roofing project with Phillip and his team. Our city experienced a tornado that left many homeowners with hail and wind damage. Immediately, we began to see many roofing companies approaching homeowners and had many options to choose from. We met Phillip at an initial consultation to repair damage to our good friend's home. We were impressed with his knowledge, thoroughness, and patience. This made it clear to us that he was perfect for our project.From the initial consultation to the final clean-up, their service was exceptional. Phillip took the time to explain every step of the process, and the options available and addressed all our concerns. His team was efficient, courteous, and meticulous in their work. Throughout the project, he communicated with us consistently.The quality of craftsmanship is top-notch. Our new roof looks fantastic. It has made significant improvements to our home’s aesthetic and energy efficiency. We have complete confidence in the durability and longevity of the materials used.I wholeheartedly recommend Phillip to anyone seeking a reliable and trustworthy roofing contractor. His expertise, professionalism, and dedication to customer satisfaction are truly commendable. Thank you again for a job well done!
Aug 29, 2024 · Kathie Acevedo
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