Herring Residential & Commercial

For residents and business owners in North Carolina, choosing a contractor for major home improvement projects like roofing and siding is a critical decision. It’s a choice that impacts not only the aesthetics of a property but also its long-term integrity and value. When navigating this decision, public information and customer feedback are invaluable resources for understanding a company’s reputation and service quality. Herring Residential & Commercial, a contractor with a physical presence in Lillington, is a part of this local market. This article aims to provide a factual and objective overview of the company, using the available public data and customer reviews to help locals learn more about this business and its suitability for their specific needs.

The reputation of a local contractor is often shaped by a variety of customer experiences, and it is important to consider all available feedback. In the case of Herring Residential & Commercial, a mixed bag of reviews provides a comprehensive picture. On one hand, a customer provided a strong endorsement, stating they were "really satisfied" with Eric Herring after he "came out the next day" and "fixed my roof." This review highlights a key positive attribute: responsiveness and effective roof repair. This quick action can be a lifesaver for homeowners dealing with an urgent roofing issue, and it demonstrates a commitment to timely service.

On the other hand, another review raises serious concerns about the company's work on a siding project. This customer gave a one-star rating and detailed a two-year struggle to get improper siding installation fixed. The review claims that the work was done by a person who was not qualified, leading to over 35 spots of improper installation on a single wall and a voided product warranty. The customer also states that Eric is not a "man of his word" and has failed to honor a commitment to repair the work. This feedback is a critical data point for potential customers, as it brings into question the company’s quality control, follow-through, and commitment to standing behind its warranty. The discrepancy in reviews, one praising a quick roof repair and another detailing a prolonged and unresolved siding issue, is a key piece of information for anyone evaluating the company.

Herring Residential & Commercial is located at 34 E Front St, Lillington, NC 27546, USA. This address places the company in a central location within the Lillington community, a key town in Harnett County. For residents in the Lillington area and surrounding towns like Angier and Fuquay-Varina, this local presence can be seen as a convenience, making them accessible for in-person consultations and quick service calls. Being a local contractor means they are theoretically able to respond faster to community needs, which is a significant advantage in a state where weather can often cause unexpected damage. The location also indicates a familiarity with the local building codes and the specific architectural styles of the region.

The accessibility of their location is beneficial for those who prefer to work with a contractor who is part of their own community. It reinforces the idea of a local business that is invested in the area's well-being. However, as the customer reviews highlight, proximity alone does not guarantee a positive experience. The quality of the work and the integrity of the company's commitments are equally, if not more, important. For locals considering this contractor, a visit to the physical office and a thorough discussion of a project's scope, materials, and warranty policy may be a prudent step to ensure all parties have a clear understanding of the expectations.

Herring Residential & Commercial offers a range of services for both residential and commercial properties. Based on the provided customer reviews and publicly available information, their services include:

Services Offered:

• Roof Repair: One review highlights the company's quick and effective response to a roofing issue, indicating that this is a service they provide and have experience with.
• Siding Installation: A separate review details a siding replacement project, which suggests that they offer this service to homeowners. The review, however, raises concerns about the quality of the installation.
• New Construction and Replacement: Publicly available information suggests they provide a full range of services for both new construction and replacements for both residential and commercial properties.
• Gutter Services: The company also offers gutter installation and repair services, which is an important component of a home's exterior protection system.

The features and highlights of Herring Residential & Commercial are best understood by synthesizing the various customer experiences. The company has demonstrated both positive and negative attributes that are important for a local user to be aware of.

Features / Highlights:

• Quick and Responsive Roofing Service: As one review indicates, the company, and specifically Eric, can be very fast to respond to and fix a roof-related issue, a major highlight for a customer facing an emergency.
• Quality of Siding Installation: A significant concern is raised in a review regarding the quality of the siding work, with claims of improper installation and a voided warranty. This is a crucial point for anyone considering a siding project.
• Commitment to Warranty and Follow-up: The reviews provide conflicting accounts on this point. While one client praised the quick response, another claimed to have been "given the run around" for two years and stated that the company "does not stand behind the work."
• Communication: The positive review suggests good communication with the owner, Eric. However, the negative review alleges a lack of follow-through and unfulfilled promises, leading to frustration and a sense that the owner is not "a man of his word."

To get in touch with Herring Residential & Commercial for a consultation or service, you can reach them using the following contact details:

Address: 34 E Front St, Lillington, NC 27546, USA

Phone: (910) 292-2566

Herring Residential & Commercial is a suitable option for North Carolina locals, particularly those in the Lillington area, but with the caveat that potential clients should exercise due diligence. The company's local presence and demonstrated ability to provide quick roofing repairs are certainly attractive features. However, the serious concerns raised in one of the reviews regarding the quality of siding work and the alleged lack of follow-through on warranty repairs are points that cannot be overlooked. For locals, this information is not meant to sway a decision one way or the other, but rather to inform it. It emphasizes the need for homeowners to have a clear, written contract detailing the scope of work, the quality of materials, and a specific plan for warranty claims. By being aware of both the positive and negative feedback, locals can approach a potential partnership with Herring Residential & Commercial with a more complete understanding, ensuring their project is handled with the professionalism and quality they expect and deserve.

Herring Residential & Commercial

34 E Front St, Lillington, NC 27546, USA