Keene Roofing Inc

For Texans, a reliable and well-maintained roof is a non-negotiable part of homeownership. The Central Texas climate, with its intense heat and frequent severe storms, demands a durable and high-quality roofing system. When it comes to finding a roofing contractor for repairs or a new installation, homeowners often turn to companies that have a history in the area, such as those that might have installed the original roof on a new home. This is the case for Keene Roofing Inc., a company that has been involved in new construction projects for builders like DR Horton in the Leander community. For locals seeking to address roofing issues, it is essential to have all the facts about a company's service, from their project expertise to their customer communication. This article aims to provide a clear and factual overview of Keene Roofing Inc., helping locals make an informed decision when it comes to protecting their most valuable asset—their home.

Keene Roofing Inc. is a company that has a presence in the Leander, Texas area, having worked on new construction projects for a major home builder. This experience in new home construction suggests that they have the capability to handle large-scale roofing installations and are familiar with the standards and timelines required by builders. However, as with any company, it is important for homeowners to consider all aspects of their service. The provided customer reviews highlight some concerns regarding customer service and communication for repair work. It is noted that a homeowner who wanted to use Keene Roofing for a repair on their DR Horton home had difficulty getting a call back or a quote, with the reason given being that the company was busy with other tasks like payroll. This experience, along with the insurance company's alleged mention of a "poor job" on the initial installation, indicates that while the company may have a history with new builds, individual customer experience for repairs and follow-up work may vary. For Texans, who rely on a contractor's word and responsiveness, this is an important factor to consider when evaluating a company for a project. The trustworthiness and efficiency of a contractor’s communication is often as important as the quality of their physical work.

Keene Roofing Inc. is located at 800 S W Dr, Leander, TX 78641, USA. This address places them within the Leander city limits, providing a local base of operations for their work in the Central Texas area. A local presence is often a significant benefit for homeowners, as it can suggest a better understanding of local building codes, permit processes, and regional climate considerations. Proximity also has the potential to allow for quicker response times for both emergency repairs and routine inspections. However, as noted in the customer reviews, a local presence alone does not guarantee a high level of accessibility or responsiveness for every customer, especially when the company's focus may be on larger projects or specific types of work. A homeowner's ability to get in touch with a company and receive a timely response is a critical part of the customer service experience. For those in Leander, Cedar Park, or the surrounding communities, the company's physical location is a point of reference, but it should be weighed against their communication and service track record when making a decision about a potential contractor.

Based on the provided information, Keene Roofing Inc. has experience in a specific area of the roofing industry. Their services appear to be tied to new residential construction, specifically with home builders such as DR Horton. This suggests that their team is well-versed in the processes and materials involved in installing a full roof on a new home. While a complete list of their services is not available, their work in new construction implies a capability in this area. It is important to note that the customer reviews mention an attempt to hire them for roof damage repair, which suggests that the company may offer repair services, though the customer’s experience with that process was not positive. Therefore, a summary of their services, based on the provided information, would focus on their proven work in new home installation and the potential, though unconfirmed, offering of repair services.

Here is a detailed list of the services they provide, based on available public data:

• New Roof Installation: As a company that has placed roofs on new homes for a major builder, Keene Roofing Inc. is demonstrably capable of handling new roof installations on residential properties. This work requires a high degree of efficiency and adherence to builder timelines and specifications.

• Residential Roof Damage Repair: Although a customer review noted a poor experience in attempting to get a quote, the company was contacted for roof damage repair. This suggests that they may offer services for repairing damage caused by weather events or other issues on existing roofs. The ability to handle repairs is a key service for any roofing contractor in Texas.

When considering a roofing contractor, Texans often look for key features and highlights that indicate quality, professionalism, and reliability. Based on the provided information about Keene Roofing Inc., there are several points to consider.

• Experience with New Construction: The company's experience with a major home builder like DR Horton is a notable feature. This indicates that they are capable of handling large-scale roofing projects and meeting the stringent demands of new home construction. For homeowners who have a new build, this history may be a point of familiarity.

• Local Presence in Leander: Being based in Leander provides them with a local presence that can be beneficial for understanding the regional environment and building needs. A local company can sometimes offer a more personalized touch, although this is not always a guarantee.

• Reputation for Communication: The provided reviews highlight a potential area of concern regarding communication and customer service for repair work. The difficulty in getting a call back and a quote, as well as an alleged lack of follow-through, is a significant point for homeowners to be aware of when considering this company for their project. Communication is key to a smooth and successful project, and a contractor’s responsiveness is a major factor in a customer's experience.

For those in the Leander, TX area who wish to contact Keene Roofing Inc., their address is 800 S W Dr, Leander, TX 78641, USA. The phone number provided is (512) 260-1996, which also serves as a mobile line. This phone number is the primary method of contact for any inquiries, including quotes, service requests, or general questions about their work. As noted in the customer reviews, contacting the company may require persistence, and homeowners should be prepared to follow up on their inquiries. A direct call is the most traditional way to initiate contact and can be a good test of a company's responsiveness and customer service from the outset. For a Texan, a quick and professional response is often the first sign of a reliable partner in home services.

In conclusion, when considering Keene Roofing Inc. for roofing needs in the Leander, TX area, it is important for locals to have all the available information. The company has a background in new construction, which demonstrates their capability for large-scale roofing installations. However, the provided customer reviews raise concerns about their responsiveness and communication for repair work, as well as the quality of their initial new construction work, as mentioned by an insurance company. For Texans, who value honesty, reliability, and clear communication from their contractors, these are important factors to consider. While they have a local presence and experience in a specific segment of the industry, homeowners should weigh this against the customer service experience they can expect to receive. Ultimately, a thorough evaluation of all available information and a direct conversation with the company are the best steps for any local homeowner looking for the right partner to protect their home.

Keene Roofing Inc

800 S W Dr, Leander, TX 78641, USA