Lambert Roofing

When searching for a roofing contractor, homeowners in Illinois prioritize a combination of skilled craftsmanship, reliability, and professional conduct. While many companies offer a range of services, it is the overall customer experience that truly sets a business apart. Lambert Roofing, located in Park Forest, Illinois, has a history of serving the community. The company has a Better Business Bureau rating of A+ and is noted for serving areas including Cook, Kankakee, and Will Counties. When considering a contractor for a significant home project, it's essential for local residents to consider all available information, including both the company's long-standing presence and its interactions with potential clients.

Customer reviews offer valuable insight into a company's day-to-day operations and customer service philosophy. A recent review highlighted a very negative experience with an individual named "Bruce" from Lambert Roofing. The customer described the interaction as lacking in professionalism, noting a "distasteful attitude and unbusinesslike decorum." The reviewer felt compelled to share their experience to "save yourself the headache," suggesting that a professional and respectful demeanor is a non-negotiable part of the service for many homeowners. They expressed disappointment, especially given that the individual reportedly mentioned his years of experience, leading the customer to expect a higher standard of conduct.

This kind of feedback underscores the importance of a contractor's communication skills and professionalism, which are as critical to a positive experience as the quality of the final work. For a homeowner, the decision to hire a contractor is based on trust, and initial interactions often set the tone for the entire project. When a professional relationship begins on a difficult note, it can raise concerns about how the rest of the project will be handled. The customer was very clear that because of this interaction, they were "very happy I did not allow this guy to work on my roof," choosing instead to look for a different, more professional company.

While one isolated incident may not represent the entire company, it is a crucial piece of information for local residents to consider. When vetting a potential roofing contractor, homeowners are advised to not only look at the company's years of experience but also to pay close attention to the communication and professionalism of the people they interact with. The Better Business Bureau's A+ rating and the fact that the company has been a local presence for an extended period indicate a history of business activity, but individual interactions with staff are often the deciding factor for homeowners.

Lambert Roofing is located at 242 Tampa St, Park Forest, IL 60466. This location provides them with a central base of operations to serve the local community and surrounding areas. The company's service area includes Cook, Kankakee, and Will Counties, which are key regions in Illinois. For residents in these areas, having a locally based company can be a significant benefit, as it can lead to faster response times for estimates, repairs, and project scheduling.

The accessibility of a local contractor is a key factor for homeowners, particularly when dealing with urgent needs like storm damage or a sudden leak. A company with a physical presence in the community is often more invested in maintaining a strong local reputation. When a local business is involved, homeowners can often benefit from a more direct line of communication and a greater sense of accountability. Being a part of the Park Forest community, Lambert Roofing is positioned to be a familiar and accessible resource for residents' roofing needs.

The convenience of their location allows them to be a part of the local landscape, offering their services to neighbors and local businesses. This local focus is often a key consideration for homeowners who prefer to support businesses within their own community.

Based on publicly available data, Lambert Roofing is a roofing contractor that offers a variety of services to residential customers. While the provided review is primarily focused on a pre-service interaction, the nature of a roofing contractor's business generally includes the following services:

• Roof Repair: Addressing issues such as leaks, damaged shingles, and other problems that compromise the integrity of a roof.
• Roof Replacement: Complete removal of old roofing materials and installation of a new roofing system.
• Inspections and Estimates: Providing professional assessments of a roof's condition and offering detailed quotes for necessary work.
• Emergency Services: In some cases, local contractors offer services to address immediate roofing emergencies, such as after a severe storm.
• General Roofing Services: Working with various types of roofing materials, from asphalt shingles to flat roofs, to suit the specific needs of different homes.

While the provided reviews do not detail specific project highlights, the public profile of Lambert Roofing suggests some key features and highlights that are relevant to local homeowners.

• Local Presence: With a long-standing address in Park Forest, IL, Lambert Roofing is a local business deeply rooted in the community. This local presence can mean a better understanding of regional building codes and weather patterns.
• Experience: A key theme mentioned in the review, albeit in a negative context, is the company's experience in the industry. Many years of experience can indicate a deep knowledge of roofing techniques and solutions.
• Better Business Bureau Accreditation: The company holds an A+ rating with the Better Business Bureau, which is a significant highlight. This rating indicates a commitment to resolving customer complaints and operating in an ethical manner, and it can be a source of confidence for many customers.
• Service Area: The company serves a wide area including Cook, Kankakee, and Will Counties, which makes them an accessible option for a large number of Illinois residents.

For residents in the Illinois area who are interested in contacting Lambert Roofing for their roofing needs, here is the provided contact information:

Address: 242 Tampa St, Park Forest, IL 60466, USA

Phone: (708) 748-0838

Reaching out to them directly via phone is the recommended method to discuss a potential project and request an estimate.

For locals in Illinois, particularly in the Park Forest area and surrounding counties, Lambert Roofing is a local business with a long history in the community and a strong A+ rating with the Better Business Bureau. These factors can be appealing to residents who prefer to hire a company with a proven track record of business operation and a commitment to customer dispute resolution. However, as with any home improvement project, it is essential for homeowners to conduct their own due diligence, which includes gathering multiple bids and paying close attention to the professionalism and communication skills of the individuals they interact with.

The experience of a contractor is a valuable asset, and a local presence can offer benefits in terms of responsiveness and a tailored understanding of regional needs. For these reasons, while a thorough vetting process is always recommended, Lambert Roofing’s long-standing presence and BBB rating make them a company that many local residents may consider when evaluating their options for roofing and home improvement services.

Lambert Roofing

242 Tampa St, Park Forest, IL 60466, USA