MB Roofs

For homeowners in Georgia, a trusted roofing contractor is an essential partner for protecting their most valuable asset. The choice of a company is often based on reputation, professionalism, and the assurance that they can handle everything from a minor repair to a full roof replacement. MB Roofs, a company located in Marietta, presents a complex picture for those in the local community, with public reviews offering starkly different experiences. This article aims to provide a factual and balanced overview of the company, combining both positive and negative feedback to help local residents make an informed decision about their roofing and construction needs.

MB Roofs, which is also sometimes referred to as MB Homes in customer feedback, is a company that has served the Marietta and surrounding Atlanta Metro area. The company, which is described in one review as a "great family owned company," has a reputation for being involved in the community and its needs. The business is noted for offering services that extend beyond just roofing, though roofing appears to be a core part of its operations. The contrasting reviews paint a picture of a company with both a devoted team and significant reported challenges in customer communication and project management.

The positive review highlights a highly satisfying experience. A customer praised Jonathan and Bill as "exceptional people" and noted that the company's pricing was "extremely competitive." The installation was described as "timely and very neat," with a special shout-out to the installer, Octavio, who was called a "craftsman." This client's experience was "fabulous... from beginning to completion," which speaks to a smooth process and high-quality final product. This review reflects an ideal customer experience where communication is clear, the work is expertly done, and the final result exceeds expectations.

However, another review presents a drastically different and deeply concerning narrative. A customer warned others to "not trust this company with your home or your money." This review details a seven-month period from November 2023 to May 2024, during which the customer claims the company, specifically Jonathan McCord, demonstrated a "total lack of deliverables" despite a payment of $20,000. The customer alleges repeated delays, unfulfilled promises, and a lack of accountability. They state that the company misrepresented the status of a building permit with the City of Johns Creek and failed to provide necessary engineering drawings for HOA approval. According to the review, the customer had to independently contact the city, engineers, and their HOA to uncover the truth. The situation, as described, culminated in a court case that the customer won, with the company ordered to return the money, an order the customer claims has still not been fulfilled. This review, if accurate, raises serious questions about the company's business practices, integrity, and operational transparency. It is important to note the significant discrepancy between the positive and negative feedback, which makes a clear-cut recommendation difficult and highlights the need for careful due diligence.

MB Roofs is located at 295 Monument Ct, Marietta, GA 30060, USA. This address in Marietta provides a central base of operations for a company serving the Metro Atlanta area. A local presence is often a key factor for homeowners, as it can indicate a better understanding of local building codes and a quicker response time for emergency repairs. The address is situated in a residential area, which might indicate the nature of its operations is mobile and project-based rather than a large, public-facing office. The phone number, (770) 322-4181, is an easy way for customers in the local 770 area code to connect with the company.

Based on the information provided and general public data, MB Roofs offers a range of services related to residential and possibly commercial roofing and construction.

• Roof Installation and Replacement: As a roofing contractor, a primary service would be the installation of new roofs and the replacement of old or damaged ones.
• Roof Repair: The company likely handles various roof repairs, from fixing leaks to replacing damaged shingles.
• General Construction: The negative review mentions a project that involved a building permit and engineering drawings, which suggests the company's services may extend to more complex construction projects beyond standard roofing.
• Customer-focused Project Management: The positive review highlights a professional and timely installation, indicating that the company is capable of effective project management when the process runs smoothly.
• Competitive Pricing: A key feature noted in one of the reviews is that the company's pricing is "extremely competitive," which could be an attractive point for homeowners seeking affordable solutions.

The features and highlights of MB Roofs are mixed, reflecting the contradictory nature of the available customer reviews.

• Positive Customer Experiences: One review speaks to an "exceptional" experience, praising the professionalism of the team, the quality of the work, and the neatness of the installation, which are all key highlights.
• Competitive Pricing: The company is noted for its competitive pricing, which can be a major draw for clients who are comparing multiple estimates.
• Family-Owned Business: The positive review identifies MB Roofs as a "family owned company," which can be a strong point for local residents who prefer to support local, community-based businesses.
• Allegations of Lack of Professionalism and Integrity: On the other hand, the negative review alleges a complete lack of professionalism, accountability, and integrity, citing misrepresentation and a failure to deliver on contractual obligations despite payment. This is a significant red flag for potential customers.
• Reported Legal and Financial Issues: The serious claim that the company was taken to court and ordered to pay back money that has still not been returned is a major highlight, albeit a negative one, that prospective clients must consider.

To contact MB Roofs, you can use the following information.

Address: 295 Monument Ct, Marietta, GA 30060, USA

Phone: (770) 322-4181

For residents in Marietta, Georgia, and the surrounding areas, selecting a roofing or construction contractor requires careful consideration. The public information available for MB Roofs presents a challenging decision, as the company is described in both glowing and extremely negative terms. On one hand, a customer had a "fabulous experience," praising the competitive pricing, timeliness, and high quality of the work. This suggests that when projects go well, the company can deliver an excellent result.

On the other hand, a separate and detailed review raises significant concerns about the company's business practices, including alleged dishonesty, lack of follow-through, and a failure to deliver after a substantial payment. The review's claim of a successful lawsuit and an unpaid judgment adds a serious element of risk. Given this contradictory information, a potential local client must exercise a high degree of caution. While the positive experience highlights the potential for a great outcome, the negative review warns of a potential for significant problems. For locals, this means that before engaging with MB Roofs, a thorough vetting process is absolutely essential. This could include requesting multiple references from recent projects, checking with the Better Business Bureau or other consumer protection agencies for any complaints, and ensuring all agreements are in a detailed, written contract with clear deliverables and payment schedules.

MB Roofs

295 Monument Ct, Marietta, GA 30060, USA