McPhillips Bros. Roofing Co.

For homeowners and property managers across Minnesota, our roofs are an indispensable shield against the state's often severe and unpredictable weather. From heavy snow loads and prolonged ice formation in winter to intense thunderstorms, damaging hail, and strong winds in summer, a robust, well-maintained, and expertly installed roofing system is paramount for protecting your property and ensuring peace of mind. Choosing the right roofing contractor is a decision of significant consequence, as it directly impacts the longevity and integrity of your most valuable asset. McPhillips Bros. Roofing Co., located in St. Paul, MN, is a company that has a long history in the roofing industry, serving both commercial and residential clients.

When considering a roofing contractor, you typically look for a company with a proven track record of quality workmanship, efficient project management, transparent communication, and a strong commitment to customer satisfaction. This article aims to provide a factual overview of McPhillips Bros. Roofing Co., based on their stated services and, crucially, recent customer experiences. While the company outlines a broad range of roofing capabilities, the highly critical nature of available customer reviews necessitates a cautious approach for anyone in Minnesota contemplating their services.

Minnesota's climate demands a specific level of expertise from roofing contractors. The extreme temperature fluctuations, heavy precipitation, and potential for severe storms mean that roofs must be built or repaired to exacting standards. Contractors operating in this region should be adept at preventing issues like ice dams, managing water runoff, and ensuring materials can withstand significant environmental stress. McPhillips Bros. Roofing Co. advertises their long history and experience with various roofing systems, suggesting a theoretical capability to handle these challenges. However, the disconnect between advertised capabilities and reported customer experiences can be a major point of concern for potential clients.

Beyond the technical skill, the overall project experience is profoundly influenced by factors such as communication, adherence to timelines, and site management. Homeowners need to feel informed about the progress of their project, confident that work is proceeding as planned, and assured that their property is being treated with respect. When projects face extensive delays, communication breaks down, or the worksite is left in disarray, it can lead to significant frustration, financial stress, and potential damage to the property. The recent customer feedback on McPhillips Bros. Roofing Co. specifically highlights these types of severe issues, which are critical for any Minnesota resident to consider before engaging their services.

Furthermore, a professional roofing project should involve a clear scope of work, timely completion, and proper cleanup. When essential elements like roofs, chimneys, and gutters are left exposed for extended periods, the risk of secondary damage from water, ice, and mold significantly increases, especially in a climate like Minnesota's. This puts the homeowner's property in a vulnerable state, undermining the very purpose of hiring a roofing contractor. The concerns raised by recent customers regarding prolonged exposure and disarray on their property are therefore very serious.

The financial aspect is also a major consideration. Paying upfront for services that are not delivered in a timely or complete manner can place homeowners in a precarious financial situation. Trust is a fundamental element in the client-contractor relationship, and reports of feeling "swindled" due to upfront payments and lack of progress indicate a severe breach of this trust.

Ultimately, selecting a roofing contractor involves placing a great deal of confidence in their ability to protect your home effectively and professionally. While McPhillips Bros. Roofing Co. has a long-standing presence in the industry and advertises comprehensive services, the highly negative and specific details provided in recent customer reviews suggest that potential clients in Minnesota should exercise extreme caution and conduct thorough independent verification of their current operational practices and client satisfaction before committing to any project with them.

The following sections will detail McPhillips Bros. Roofing Co.'s stated services and contact information, coupled with a direct examination of the critical feedback from recent customers, to help you make a fully informed decision about your roofing and exterior needs.

Location and Accessibility

McPhillips Bros. Roofing Co. is located at 2590 Centennial Dr, St Paul, MN 55109, USA. This address places them within the community of St. Paul, making them geographically accessible to residents and businesses throughout the greater Twin Cities metropolitan area and surrounding regions in Minnesota. Being based in a central location within the metro area would theoretically allow for efficient dispatch of their teams to various project sites across Minneapolis, St. Paul, and the many suburbs, servicing both residential and commercial clients. Their local presence in St. Paul suggests a familiarity with the specific architectural styles and common roofing challenges pertinent to properties in the region.

Services Offered

• Residential Roofing Services: Includes installation of new roofs, complete roof replacements, and roof repairs for residential properties.
• Commercial Roofing Services: Specializes in various commercial roofing systems, including Built-Up Roofing, Single-Ply Membrane Roofing (EPDM, PVC, TPO), and Sheet Metal Roofing (Standing Seam), for high-rise buildings, office/warehouse complexes, apartment buildings, shopping centers, and schools.
• Emergency Roof Repairs: Offers 24-hour on-call services for urgent roof repairs.
• Gutter Services: Includes repair and replacement of gutters.
• Chimney Services: Implied by customer review mentioning "chimneys" being "torn apart," indicating they undertake work related to chimneys alongside roofing projects.
• Roof Maintenance: Providing evaluations and recommendations for repairs to existing roofs.

Features / Highlights

• Long History in the Industry: The company has been in the roofing industry since 1921, indicating a long-standing presence and accumulated experience.
• Broad Scope of Work (Commercial & Residential): Capable of handling a wide range of roofing projects, from residential properties to large commercial and industrial complexes.
• Master Contractor Certifications: Stated as "Master Contractors" for most major brands of roofing materials, and licensed in most municipalities, which typically suggests adherence to high industry standards.
• Bonded Projects: Able to bond projects "without limit," which is a significant factor for larger commercial or public works projects, indicating financial stability and reliability.
• Emergency Repair Availability: Offers experienced teams on call 24 hours a day for emergency roof repairs.
• **Critical Customer Experience - Severe Project Delays:** A major highlight from customer reviews is significant and ongoing project delays, with one project described as being "torn apart since May, so 7 months, with no end in sight." This indicates a severe lack of timely completion.
• **Critical Customer Experience - Abandoned Worksite:** Customers report workers doing "a little work, then leave for months," leaving behind "boxcar-sized trash bin, 'cherry picker' giant lift, and a disarray of lumber" in the yard and driveway. This suggests poor project management and site cleanup.
• **Critical Customer Experience - Risk of Further Damage:** Due to prolonged exposure, clients "fully expect ice and water and mold damage to be next, as houses are not meant to be exposed like this." This is a severe concern for property integrity, especially in Minnesota's climate.
• **Critical Customer Experience - Allegations of Swindling:** Customers have expressed feeling "swindled as we payed up front" without seeing substantial progress, indicating a profound breach of trust and potential financial distress.
• **Critical Customer Experience - Strong Dissuasion:** Customers explicitly state, "Do not hire this company," underscoring extreme dissatisfaction.

Contact Information

Address: 2590 Centennial Dr, St Paul, MN 55109, USA

Phone: (651) 770-2062

Mobile Phone: +1 651-770-2062

Conclusion: Why this place is suitable for locals

Based on the provided information, particularly the highly critical and consistent customer reviews, McPhillips Bros. Roofing Co. presents significant concerns regarding its suitability for locals in Minnesota seeking reliable roofing and exterior services. While the company boasts a long history in the industry (since 1921) and advertises comprehensive commercial and residential services, including emergency repairs and various certifications, the recent customer feedback paints a starkly different picture that prospective clients must seriously consider.

The core reasons why this place appears *unsuitable* for locals at this time stem directly from the severe issues highlighted in customer testimonials:

• Prolonged Project Delays: Reports of roofs being "torn apart" for "7 months, with no end in sight" indicate an unacceptable level of project stagnation. In Minnesota's climate, leaving a home exposed for such an extended period dramatically increases the risk of severe "ice and water and mold damage."
• Abandoned Work Sites & Poor Cleanup: Descriptions of workers leaving for "months" and a "disarray of lumber" along with large equipment ("boxcar-sized trash bin," "cherry picker" lift) left on-site demonstrate a severe lack of project management, professionalism, and respect for the homeowner's property.
• Financial Risk & Trust Issues: The accusation of being "swindled as we payed up front" without corresponding work progress is a critical breach of trust and places homeowners in a highly vulnerable financial position.
• Direct Warnings from Customers: The explicit advice, "Do not hire this company," from recent clients serves as a very strong warning against engaging their services.

Despite their stated capabilities and long history, the current operational practices and customer satisfaction levels, as reflected in these reviews, are deeply troubling. For Minnesotans who rely heavily on their roofs to protect their homes from our challenging weather, the risks associated with such significant delays, exposure, and alleged financial misconduct are simply too high.

Therefore, while McPhillips Bros. Roofing Co. has a physical presence in St. Paul, prospective clients in Minnesota should exercise extreme caution. It is strongly advised to seek alternative contractors with consistently positive and verifiable recent customer experiences, particularly for any project requiring significant upfront investment or involving the direct exposure of your home to the elements. The provided information suggests that, currently, McPhillips Bros. Roofing Co. is not a suitable choice for locals seeking dependable and professional roofing services.

McPhillips Bros. Roofing Co.

2590 Centennial Dr, St Paul, MN 55109, USA