NRP Construction

When seeking a roofing contractor in Ohio, homeowners and business owners are often looking for a reliable partner to protect their property from the elements. The search typically involves looking for a company with a strong reputation for quality work, fair pricing, and trustworthy service. However, it's also crucial to be aware of the experiences of other local users, as not all companies meet these important standards. This article examines NRP Construction, a company located in Parma, Ohio, by presenting information based on public data and customer reviews. The following information is provided for the sole purpose of helping local users make an informed decision and should be considered with a high degree of caution.

The reviews available for NRP Construction raise significant concerns about the company's performance and business practices. One review describes a homeowner's experience with a flat roof repair, where the work was allegedly incomplete and of poor quality. According to this customer, the company was hired to seal the seams of a flat roof but only completed about half of the work. Furthermore, the sealant that was applied reportedly began peeling off, and the roof continued to leak. This highlights a troubling pattern of incomplete work that fails to address the initial problem, leaving the customer in a worse situation than before the work began.

A critical aspect of any professional service is the follow-through and support provided after the job is done, especially when a warranty is in place. In the case of NRP Construction, the provided reviews indicate a severe lack of post-service communication. The same homeowner who experienced the incomplete repair stated that they were given a two-year warranty but could never get the contractor to answer their calls or return messages. This alleged failure to honor a warranty is a serious concern, as it leaves customers without recourse and protection for their investment. The customer's attempt to contact the company multiple times eventually led to a disconnected phone number, which is a major red flag in the service industry and points to a potential pattern of avoidance.

Another review from a separate customer details a similar, negative experience. This customer hired NRP Construction to apply a flat roof coating for their father. They report that the company had to return a second time to redo the work, and despite this, the coating was still peeling away. The cost for this job was $1,275, and a 10-year guarantee was reportedly provided. However, when the customer attempted to seek a resolution, the company allegedly offered only a partial refund of $600, a sum that the customer found unacceptable given the poor quality of the work and the failure to honor the guarantee. This second review reinforces the pattern of subpar work and a reluctance to fully stand behind their guarantees, leaving customers to seek legal action to resolve the issue.

The collective feedback from these reviews suggests a business model that is not focused on customer satisfaction or professional accountability. The phrase "Total scam!" and the strong advice to "STAY AWAY!!!!" are powerful warnings from individuals who have firsthand experience with the company's service. For local residents in Ohio, these accounts are vital to consider when making a decision about who to hire for a roofing project. The risk of paying a significant amount of money for work that is both ineffective and not guaranteed by a responsive company is a major deterrent.

While the reviews present a highly negative picture, it's important for any consumer to conduct their own due diligence. However, the consistent themes of incomplete jobs, failure to honor warranties, lack of communication, and the alleged need for legal action are serious indicators of a company that may not be a suitable choice for residents in the Ohio region seeking a reliable roofing contractor. The information presented here is for the purpose of informing the public and is based solely on available customer testimonials.

Location and Accessibility

NRP Construction is listed at the address 5466 Pearl Rd, Parma, OH 44129, USA. This location is in a well-trafficked area of Parma, placing it in a position to serve the local community and surrounding regions of Ohio. However, the physical address alone does not guarantee accessibility or reliability, especially when customer reviews point to difficulties in communication and follow-up.

Services Offered

Based on the provided reviews, NRP Construction offers services related to flat roof repair and coating. However, the quality and execution of these services are the subject of severe criticism from customers.

• Flat Roof Seam Sealing: As described in one review, this service was offered to address a leaking flat roof.
• Flat Roof Coating: Another customer hired the company to apply a coating to a flat roof.

Features / Highlights

The provided customer reviews highlight some key issues that can be considered as features, though in a negative context, from the perspective of potential customers.

• Alleged Unfulfilled Warranties: Customers claim they were offered a two-year and a 10-year warranty, respectively, which were not honored by the company.
• Incomplete and Poor Quality Work: The work described in the reviews was allegedly not finished properly and failed to solve the initial problems.
• Lack of Communication: Both reviews point to a complete breakdown in communication, with the company reportedly not answering calls or returning messages after receiving payment.
• Disputed Refunds: In a situation where a refund was warranted due to poor work, the company allegedly offered only a partial amount, leading to the threat of legal action.

Contact Information

The provided contact information for NRP Construction is as follows:

• Address: 5466 Pearl Rd, Parma, OH 44129, USA
• Phone: (216) 217-5841

It is important to note that one customer review mentioned that this phone number eventually went out of service, making communication impossible.

Conclusion: Why This Place Is Suitable for Locals

Based on the provided customer reviews and publicly available data, NRP Construction appears to be an unsuitable choice for locals in the Ohio region. The consistent and serious complaints about poor workmanship, a failure to honor warranties, and a lack of communication are significant red flags that potential customers should not ignore. In a state where homeowners rely on trustworthy contractors to protect their property, a company with such a negative track record poses a considerable risk. The testimonials from real people who have dealt with this company serve as a strong warning to others to "STAY AWAY!!!!" and seek out a more reliable and reputable partner for their roofing needs. For this reason, NRP Construction cannot be recommended as a suitable choice for locals.

NRP Construction

5466 Pearl Rd, Parma, OH 44129, USA