Oscar's Roofing

For residents of Maryland, a sturdy and reliable roof is the first line of defense against the unpredictable and often severe weather of the Mid-Atlantic region. From heavy summer storms to freezing winter precipitation, a home's roof is constantly put to the test. When it comes time for a repair, a full replacement, or even a specialized procedure, choosing the right roofing contractor is a decision that can have long-lasting consequences for your property. While it may be tempting to go with a familiar name or a company that has been around for a long time, it is always crucial to perform due diligence and consider a company's recent track record and customer feedback. This is about more than just finding a company to do a job; it is about entrusting a significant home improvement project to a professional who will deliver on their promises.

This guide is designed to help local users in the Maryland region navigate the process of selecting a roofing contractor. It will provide a factual overview of a business named Oscar's Roofing, using public information to highlight key areas for consideration, such as location, services, and customer feedback. The goal is to present a balanced perspective that empowers homeowners to make informed decisions for their properties. The provided customer reviews, which speak to both a historical reputation and recent challenges, serve as an important reminder that a company's past and present performance can be very different.

A high-quality roofing job is an investment that protects your home from water damage, improves energy efficiency, and contributes to its overall value. Conversely, a poor-quality job or a lack of follow-through from a contractor can lead to recurring leaks, frustration, and the need for another costly repair down the road. This is why communication, accountability, and a commitment to customer satisfaction are such important qualities to look for in any contractor. As a Maryland homeowner, you have the right to expect professionalism and reliability from the companies you hire.

Oscar's Roofing is a business located at 41 W Franklin St, Hagerstown, MD 21740, USA. This address places the company in Hagerstown, the county seat of Washington County, a region that serves as a central hub for western Maryland. A local presence in Hagerstown allows the company to be accessible to residents in the city and surrounding communities, which can be a significant benefit for homeowners. A contractor who is local is often more familiar with the specific building codes, architectural styles, and weather challenges unique to the area. Their phone number, (301) 635-1929, also reflects this local connection with a 301 area code. While a local address and phone number are good starting points, a thorough evaluation of a contractor's reputation is always necessary to ensure a positive experience.

The provided customer review for Oscar's Roofing speaks to a long history with the company, dating back to the 1980s. This history suggests a business that has been a part of the community for many years, which can be a sign of a strong foundation. However, the review also highlights a significant decline in dependability in recent years, particularly concerning communication and follow-through on repairs. The customer's experience with a lack of response after leaving "60 messages" is a serious concern that any potential homeowner should take into account. The review also mentions an "elastomeric procedure" that was performed, which is a specialized type of roof coating often used to seal and waterproof low-sloping roofs. While this can be an effective solution, the customer's experience of continued leaks after the procedure underscores the importance of a contractor's commitment to standing behind their work and addressing issues post-completion.

Based on the information provided and the name of the business, Oscar's Roofing would typically offer a range of services to meet the needs of Maryland homeowners. These services generally include:

Services Offered:

• Roof Repair: This includes fixing leaks, replacing damaged shingles or flashing, and addressing other issues that compromise the integrity of the roof. The review highlights a particular service of an "elastomeric procedure" which is a specific type of repair or preventative maintenance.
• Roof Replacement and Installation: A full-service roofing contractor would handle the complete removal of an old roof and the installation of a new one, using various materials such as asphalt shingles, metal, or other systems.
• Roof Inspections: Many companies offer inspections to assess the overall condition of a roof, identify potential problems, and provide a professional recommendation on whether repairs or a full replacement are needed.

When evaluating any contractor, it is crucial to consider their features and highlights, as well as any red flags that may appear in public reviews. While a long history in the community can be seen as a highlight, the negative feedback provided in this instance points to a serious issue with modern-day operations.

Features / Highlights (and areas of concern based on the review):

• Legacy in the Community: The family's history with Oscar's Roofing dating back to the late 1980s suggests a long-standing presence and familiarity with the local market. However, the review indicates a significant change in management or business practice over the last decade.
• Specialized Procedures: The mention of an "elastomeric procedure" indicates the company has experience with more specialized roofing techniques beyond standard shingle replacement. However, the customer's experience of continued leaks raises questions about the effectiveness of the procedure or the follow-up work.
• Customer Communication: The provided review highlights a significant and concerning lack of communication and follow-through. The customer's inability to get a manager to return calls after "60 messages" is a major red flag for a business that handles critical home repairs.
• Accountability: The customer's experience of having to "take the loss and start over with a new company" suggests a lack of accountability for a job that was not completed to the customer's satisfaction. This is a critical factor for any homeowner to consider.

The provided contact information for Oscar's Roofing is as follows:

Contact Information:

Address: 41 W Franklin St, Hagerstown, MD 21740, USA

Phone: (301) 635-1929

In conclusion, for residents in Maryland, particularly those in the Hagerstown area, the decision of which roofing contractor to hire is a significant one that requires careful consideration. While Oscar's Roofing has a long history in the community, the provided customer review raises serious concerns about the company's current level of customer service, communication, and follow-through on repairs. The experience of the long-time customer who had to eventually hire a new company for continued leaks is a powerful warning that even a business with a historical presence may not be the right choice today. For any local homeowner, this case underscores the vital importance of not just asking for references but also thoroughly researching a company's recent reputation. It is always recommended to get multiple quotes, verify a company's licensing and insurance with the Maryland Home Improvement Commission, and choose a contractor with a clear and consistent track record of positive customer experiences and accountability. In the face of such a critical review, a prudent homeowner would be well-advised to proceed with extreme caution and seek alternative options to ensure their home is protected by a reliable and responsible professional.

Oscar's Roofing

41 W Franklin St, Hagerstown, MD 21740, USA