Randy Palmeri & Son Inc Photos










Randy Palmeri & Son Inc Introduce
For homeowners and businesses throughout Illinois, particularly in the Rockford area, the integrity of your roof and siding is paramount. These essential components protect your property from the diverse and often challenging weather conditions we experience, from heavy snow and ice in winter to strong winds and hail during spring and summer storms. When it comes to maintaining, repairing, or replacing these critical elements, finding a trustworthy and experienced contractor is key. This article introduces you to Randy Palmeri & Son Inc, a local establishment serving the Rockford community and beyond, offering professional roofing and siding services. We will delve into their offerings, location, and what makes them a consideration for your next exterior home improvement project.
The decision of who to trust with your home's exterior can be a significant one. A well-installed roof and siding not only enhance curb appeal but also contribute significantly to your property's energy efficiency and long-term structural soundness. Randy Palmeri & Son Inc aims to be a go-to resource for residents of Rockford and surrounding areas seeking reliable and quality solutions for their roofing and siding needs. Their presence as a local business suggests a commitment to serving the community with a deep understanding of local building standards and customer expectations.
Randy Palmeri & Son Inc is conveniently situated at 1560 S Alpine Rd, Rockford, IL 61108, USA. This strategic location in Rockford makes them readily accessible to residents and businesses throughout the city and the broader Northern Illinois region. Being centrally located within Rockford means they are well-positioned to respond efficiently to service calls, whether it's for an emergency repair following a storm or a scheduled consultation for a new installation. Their local base allows for a swift response time and a familiarity with the architectural styles and common exterior challenges prevalent in Illinois properties.
For those familiar with Rockford, their South Alpine Road address places them in a well-trafficked and generally easy-to-reach area. This accessibility can be beneficial for clients who wish to visit their office to discuss project details, view material samples, or simply engage in face-to-face communication about their roofing or siding needs. A local presence often fosters a stronger sense of trust and community connection, which can be a significant factor for homeowners seeking service providers.
Randy Palmeri & Son Inc provides a comprehensive suite of services focused on the exterior of your home or business, primarily specializing in roofing and siding. Their expertise extends to various types of materials and project scopes, aiming to address diverse needs across residential and commercial properties.
Residential Roofing: This core service includes everything from new roof installations to significant repairs. They work with a variety of roofing materials commonly used on homes in Illinois, focusing on durability and aesthetic appeal to protect your property and enhance its value.
Siding Installation and Replacement: Beyond roofing, a key offering is their siding services. This includes installing new siding or replacing existing siding that has been damaged by weather, age, or other factors. Siding is crucial for insulation, protection, and the overall look of your home.
Roof Repair: Addressing issues such as leaks, missing shingles, or general wear and tear is vital for extending the life of your roof. They handle various repair needs to prevent minor problems from escalating into major expenses.
New Roof Installation: When a roof has reached the end of its lifespan or sustained irreparable damage, Randy Palmeri & Son Inc can manage the complete installation of a new roofing system, ensuring it meets all local codes and provides long-term protection.
Storm Damage Restoration: Given Illinois's susceptibility to severe weather, they specialize in assessing and repairing damage caused by hail, high winds, and other storm-related incidents. This often involves working with insurance claims to streamline the restoration process for homeowners.
Siding Repair: Just like roofs, siding can suffer damage. They offer repairs for issues like cracks, holes, or detachment, restoring the protective and aesthetic qualities of your home's exterior.
Choosing a contractor often comes down to specific qualities and experiences. Randy Palmeri & Son Inc, being a local business, has certain features that may appeal to residents in the Rockford area, alongside aspects that highlight areas for improvement.
Commitment to Veterans: One significant highlight, as noted by a satisfied customer, is the company's apparent value for those who have served our country. The review states, "My dad was a 26-year Navy veteran and I had seen and heard about the great things they do for veterans and wanted to give my business to a company that valued those who served our country." This suggests a strong community-minded approach and a potential benefit for veteran homeowners.
Quality Workmanship (Positive Account): A customer praised the "amazing job" done on their roof, noting that the yard was left "without a speck of scrap left behind." This indicates a high level of professionalism in terms of execution and site cleanup, a crucial aspect for homeowners. The transformation described, "My house went from looking like it belonged in the ghetto to looking like a home that I could be proud of," speaks to a significant positive impact on the property's appearance.
Communication and Customer Experience (Positive Account): In the positive review, the customer highlights "the service and communication that they gave me." Meeting multiple times with Randy to pick out materials demonstrates a personalized approach and dedication to client satisfaction. This suggests that when things go smoothly, their communication and service can be excellent.
Areas for Improvement in Customer Service and Communication (Negative Account): It is important to acknowledge that not all experiences are uniformly positive. A critical review highlights significant issues with communication, disrespect from staff, and a perceived lack of accountability regarding property damage. The customer reported being "talked down to by the lady at the front desk" and experiencing a "giant eyesore" from a siding sample taken without apparent proper authorization or resolution. This feedback suggests that consistency in customer service, particularly in handling challenging situations or unresolved issues, is an area that could benefit from attention to ensure all clients feel valued and respected.
Experience and Local Knowledge: While not explicitly detailed, operating in Rockford implies a familiarity with local building codes, permit processes, and the specific challenges posed by Illinois weather patterns, which is beneficial for any roofing and siding project.
To get in touch with Randy Palmeri & Son Inc for your roofing or siding needs in the Rockford, IL area:
Address: 1560 S Alpine Rd, Rockford, IL 61108, USA
Phone: (833) 725-6374
These contact details provide direct avenues for scheduling consultations, requesting quotes, or inquiring about their services.
For residents and businesses in Rockford, IL, considering exterior home improvements, Randy Palmeri & Son Inc stands out as a locally established contractor offering comprehensive roofing and siding services. Their commitment to quality workmanship, as evidenced by a highly satisfied customer who praised their efficiency and thorough cleanup, suggests they are capable of delivering impressive results. The positive account particularly highlights their attention to detail and ability to transform a home's appearance, alongside a stated appreciation for veterans, which resonates with many in the community.
However, it's also important for potential clients to consider the entirety of public feedback. While many aspects point to a reliable local service, the presence of a significantly negative review regarding communication, respectful treatment, and resolution of issues suggests that prospective customers should engage in clear and thorough communication from the outset. Discussing expectations, project scope, and any potential challenges upfront can help ensure a smooth process.
Ultimately, their local presence in Rockford means they are attuned to the specific needs and challenges of properties in Illinois. When choosing a contractor for essential home protection elements like roofs and siding, a local business with a strong reputation for quality execution, especially in storm-prone areas, is often a preferred choice. Randy Palmeri & Son Inc offers that local connection, with a demonstrated ability to deliver beautiful and durable results for many homeowners, making them a worthy consideration for your next exterior project in the Illinois region.
Randy Palmeri & Son Inc Services
Roofing Contractor
- Roof inspection
- Roof installation
- Roof repair
- Attic venting
- Gutter installation
- Gutter repairs
- Roof damage repair
- Skylight installation
- Skylight repair
- Roof repair for storm & wind damage
- Window repair
- Window replacement
- Siding installation
- Siding repair
- A New Roof
- Exterior Design
- Fascia And Soffits
- Gutter Protection
- Hail Damage
- Home Repair
- Remodeling Projects
- Replacement Roof
- Residential And Commercial Roofing
- Roof Inspection
- Roof Shingles
- Roofing, Gutters, Siding
- Siding Replacement
- Water Damage
- Your Free Inspection
Randy Palmeri & Son Inc Details
Accessibility
- Wheelchair accessible parking lot
Randy Palmeri & Son Inc Location
Randy Palmeri & Son Inc
1560 S Alpine Rd, Rockford, IL 61108, USA
Randy Palmeri & Son Inc Reviews
jobgutterscallestimatehail stormpropertyinsurancesidingresidencequality
★ 5★ 4★ 3★ 2★ 1I highly recommend Randy and his crew. I needed a new roof and siding after the hail storm last year in Oregon. My dad was a 26-year Navy veteran and I had seen and heard about the great things they do for veterans and wanted to give my business to a company that valued those who served our country.I truly could not be more happy with the service and communication that they gave me. I met several times with Randy, picked out what I liked and the rest is history. The product was shipped to my house. The crew did an amazing job. The roof was done on a day when I was not home. I could not even tell they were there when I got home. The yard did not have a speck of scrap left behind. My house went from looking like it belonged in the ghetto to looking like a home that I could be proud of. Now on to the next project of doors and the porch. Thank you for everything, Randy and crew.
Jan 15, 2024 · Kimberly MattisonLaura, to answer your question, this company treated us disrespectfully, and it truly didn't come off as a family-friendly business. It doesn't surprise me that our name was never in your system, as we continually had to remind you that we were not the previous owners. Still, because our house purchase happened during the hail storm, the previous owner's insurance was involved. We were told our siding was not made anymore and that they needed to send a sample out to be tested. The sample was about 4ft long. They took a giant sample off the side of our house that we didn't even have covered by the insurance claim. We still have a giant eyesore from this company.Furthermore, both my husband and I called to check in and receive an update on the sample and a quote on separate occasions months later, and we were both talked down to by the lady at the front desk. She yelled at us and told us they were too busy to get back to us now. We never raised our voices, and we never implied any demanding information. We asked for an update, that's all, and we never received one. We were later informed that she has a medical condition, which I can empathize with, as I also struggle with a life-threatening medical condition. Still, I will never understand the continued disrespect they all have thrown onto my family, and I am reminded of it every time I look at the side of my house.Edit: I assure you, I was there, Jeremy’s assistant took a 12 in piece and Jeremy stated he needed it to be much bigger. Which, if intel only takes the 12in makes me feel more eerie towards this entire situation. He repeatedly mentioned how the previous owners insurance hadn’t paid them for work in the past.It felt a lot like revenge for the previous owner and by the way you’re throwing their information out there like that, confirms that hunch. This large missing siding from the side of my house was not laying on the ground. They tore it off and claimed they needed it. We asked them to take it off of the front where it was going to be worked on, and they said it was too hard. Where is the accountability here? You called me 5x when you originally posted you have no idea who I am? You have spammed my number and not once took accountability . I originally posted the 1 star without any of this information to save you from a bad rep but you’re digging yourself deeper instead of taking accountability. I would call you back, but the lies on here and the clear way our property was damaged for no reason makes me think there is no point. Why would I want to mend anything when we were willing to pay thousands of dollars to fix our house and not only did it not happen but it was ruined more?
Feb 21, 2024 · DanielleSiding job looks great, guys did a fabulous job.
May 24, 2025 · Brian MarinelliSharing a horrible experience from what could have been a future customer.I called the company as there was a gentleman walking around in my yard which caused my alarm to go off continually. I saw a truck on the side of my home so I contacted the company. When I called I asked was there a request to be there as I did not recognize the young man in my yard. Laura then asked my location and said "I guess he's looking at a house if you see our truck". I then asked who requested it as I wanted to know if my fiancé had called since I was working and we do need a new roof. She replied I don't know but I will call you back….which she did.When she called me back she stated "he's taking pictures of your neighbors house, but I told him to stay off your property line".Laura thought that she ended the conversation but she then started to talk poorly about me to someone else in the background. She began to say that when I called I was just like a person in a condo association who followed one for guys around and we were all crazy. She then stated she is sick of this job as "all I do is listen to problems all day". I was able to record the conversation. Word for word. She stated the person in my yard was the most clean cut, attractive young man and you would never mistake him for a robber. I never believed he was, I was just concerned.As a professional courtesy, I called to share my experience with her and she shared she just quit and gave her notice as she was at a volleyball tournament in Arizona with her daughter and how her taking calls has ruined her weekend. I tried to tell her that in the future she should hang up and not talk about potential future customers. All she did was make excuses and say that she did not say it. I recorded it. Laura, I hope that your next place of employment does not have crazy customers as you called a concerned home owner.Wow what a great experience for someone who needs a roof.
Jun 28, 2024 · Flawless TaylorCall to get help. Can't get past the items they won't do with the office person. Second attempt to try and work with this company. I don't call to get advice, i call to get someone to look at what i'm asking them to look at.
Jul 23, 2025 · Dan Reiche
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