RIVERSIDE EXTERIORS LLC

Navigating the process of selecting a roofing contractor can be a daunting task, especially in a state like Minnesota where the weather can be particularly harsh and unforgiving. Homeowners need a contractor they can trust to deliver quality work that will protect their most valuable asset for years to come. This article provides a detailed overview of RIVERSIDE EXTERIORS LLC, a roofing and exterior contractor based in Red Wing, MN. Our goal is to present a factual, engaging, and informative look at their services, their location, and the experiences of local customers, helping you make a well-informed decision for your home's needs.

A solid, well-installed roof is the first line of defense against the Minnesota elements, from heavy snow loads and ice dams in the winter to strong winds and hailstorms in the summer. It’s crucial to have a contractor who understands these unique climate challenges and is committed to using the right materials and techniques to ensure your home is fully protected. RIVERSIDE EXTERIORS LLC aims to be that trusted partner for residents in the Red Wing area and beyond. As a local business, they are part of the community and are invested in the well-being and safety of their neighbors' homes. This guide will help you understand their service offerings and learn what sets them apart in the competitive Minnesota market.

The importance of thoroughness and reliability in exterior contracting cannot be overstated. A mistake made during installation can lead to significant and costly problems down the line, as illustrated by some customer experiences. Therefore, it is essential to consider both positive and negative feedback when evaluating a potential contractor. This article aims to provide a balanced and comprehensive perspective, so you can weigh all the factors and choose the best fit for your specific project.

RIVERSIDE EXTERIORS LLC is conveniently located at 948 Burton St, Red Wing, MN 55066, USA. This strategic location places them perfectly to serve the residents of Red Wing and the surrounding communities in southeastern Minnesota. Red Wing, situated along the Mississippi River, is a hub for the region, and being based there allows the company to provide prompt and efficient service to its clientele. For local homeowners, having a contractor that is truly local means a faster response time for everything from initial consultations to emergency repairs following a storm.

The company’s presence in Red Wing means they are deeply familiar with the architectural styles and common building practices in the area. They have a strong understanding of the specific demands that Minnesota's climate places on a home's exterior. This local expertise is a significant advantage, as it ensures that every project, whether it's a roof replacement or a siding repair, is executed with the local environment in mind. Their address is not just a place of business; it’s a symbol of their commitment to the community and their readiness to serve their neighbors.

RIVERSIDE EXTERIORS LLC offers a variety of services to meet the exterior needs of homes and businesses in the region.

Services Offered:

• Roofing Services: This includes a full range of services from new roof installations and complete replacements to repairs for leaks and other damage. They work with a variety of roofing materials to suit different budgets and aesthetic preferences.

• Storm Damage Repair: Minnesota is no stranger to severe weather. RIVERSIDE EXTERIORS LLC specializes in assessing and repairing damage caused by high winds, hail, and other storm-related events. They are experienced in working with homeowners to restore their properties quickly and efficiently after a storm.

• Siding Installation and Repair: Beyond the roof, the company also provides siding services. They can install new siding to improve a home's appearance and energy efficiency or repair existing siding that has been damaged by weather or age.

• Window and Door Installation: They also offer installation services for new windows and doors, which can significantly enhance a home's insulation, security, and curb appeal.

• Insurance Claim Assistance: The company works with insurance adjusters to identify and document storm damage, helping homeowners navigate the often-complex insurance claims process to ensure they receive fair compensation for their repairs.

The features and highlights of a company are often best understood through the experiences of its customers. While one review points to a highly successful and clean storm damage repair, another details a significant and frustrating issue with a past job, offering a more complex picture.

Features / Highlights:

• Positive Storm Damage Expertise: One customer review praises the company’s work on their rental properties after a storm. The contractor came out to meet with the insurance adjuster, pointed out all the damages, and completed the work with "perfect" craftsmanship and a "great" cleanup. This highlights their strong capability in handling storm damage claims and projects efficiently and professionally.

• Insurance Claim Collaboration: The positive review also points to the company's ability to work effectively with insurance adjusters, which is a critical service for many homeowners in the wake of a storm. This partnership helps streamline the process and ensures all damages are properly addressed.

• Potential for Quality Control Issues: A negative review from a customer whose roof was done in 2015 details a significant problem: the failure to install a proper raised ridge vent, which was present on the original roof. This led to years of humidity issues and mold growth in the home. This incident suggests a potential for quality control lapses or oversight during the initial installation process.

• Customer Service and Accountability Challenges: The same review highlights a prolonged and difficult experience with getting the issue resolved. The customer reported numerous ignored calls and delays over a three-month period before the repair was finally completed. While the company did eventually fix their mistake, the process was protracted and caused significant frustration and additional costs for the homeowner. This experience underscores a potential gap in their follow-up and customer service, particularly when addressing warranty or repair issues stemming from their own work.

For those who wish to reach out to RIVERSIDE EXTERIORS LLC, their contact details are as follows.

Contact Information:

Address: 948 Burton St, Red Wing, MN 55066, USA

Phone: (651) 380-4031

Considering the provided information, RIVERSIDE EXTERIORS LLC is a suitable choice for local residents who are looking for a contractor with a strong local presence and a demonstrated ability to handle storm damage and insurance claims effectively. The positive feedback highlights their expertise in working with insurance companies and delivering high-quality, clean workmanship on storm-related projects. For many homeowners dealing with the stress of storm damage, having a contractor who can manage the insurance process and execute the repairs flawlessly is a significant advantage.

However, it is also important for potential customers to be aware of the experiences shared in the negative review. The incident involving the incorrect ridge vent and the subsequent struggle to get the repair done raises important questions about quality control and customer service for long-term issues. While they ultimately corrected the mistake, the lengthy delay and lack of communication are key factors to consider. This suggests that while their work can be excellent, as evidenced by one customer, homeowners should be diligent in their own inspections and follow-ups. The fact that the insurance company eventually paid for their mistake is a critical detail, as it highlights a potential for homeowners to face difficulties and costs if an issue arises. In conclusion, RIVERSIDE EXTERIORS LLC appears to be a capable contractor for storm damage and initial projects, but customers should be mindful of the need for clear communication and perhaps a more hands-on approach to ensure all aspects of the job are completed to their satisfaction.

RIVERSIDE EXTERIORS LLC

948 Burton St, Red Wing, MN 55066, USA