SOS Contractors, LTD

Introduction / Overview

For homeowners in Ohio, protecting your home from the region's diverse and often severe weather is a top priority. Whether it's a new roof, replacement windows, or updated siding, choosing a reliable and professional contractor is the first and most critical step. SOS Contractors, LTD has established itself as a dedicated home exterior expert in the Hilliard area, offering a comprehensive suite of services. The company's name, while a playful acronym, also alludes to their readiness to assist homeowners with their most pressing home improvement needs. They pride themselves on a customer-focused approach, with an emphasis on thorough communication and a detailed, educational process. This article will provide a clear, factual overview of SOS Contractors, LTD, based on publicly available data and customer feedback. We will explore their location, the range of services they offer, and the key features that set them apart. The goal is to help local residents gain a better understanding of what makes this company a suitable choice for their next home exterior project. Their commitment to treating customers as part of a "team" and going the extra mile, as highlighted in reviews, is a significant part of their business philosophy. They are not just about completing a job; they are about building a relationship and ensuring the homeowner feels confident and informed every step of the way. This is particularly important for projects like roofing and window installation, which represent a significant investment and have a direct impact on a home's value and comfort.

A home exterior project can be complex, and for many homeowners, navigating the process, especially when insurance companies are involved, can be daunting. SOS Contractors, LTD addresses this challenge by positioning themselves as a partner to their clients. Their process, as described by customers, is designed to be transparent and supportive, beginning with a detailed inspection and report. This educational approach allows homeowners to make an "educated decision," as one review points out, rather than a rushed or uninformed one. The company’s focus on communication and customer service is a key differentiator in a competitive market. From the initial consultation to the final installation, they strive to provide a high level of professionalism and care. The owner, Paul Kilzer, is highlighted in a review for his dedication to customer satisfaction, which speaks volumes about the company's culture. For residents in the Columbus metro area and beyond, having a contractor who is not only skilled but also genuinely committed to serving their best interests is a major advantage. The following sections will break down the specifics of SOS Contractors, LTD's offerings, providing a comprehensive look at what they bring to the table as a local home improvement expert.

Location and Accessibility

SOS Contractors, LTD is conveniently located in Hilliard, Ohio, at 5460 Franklin St Suite 100, Hilliard, OH 43026, USA. This location makes them highly accessible to homeowners in Hilliard and the broader Columbus metropolitan area. Hilliard is a vibrant suburb of Columbus, and having a physical office there allows the company to serve a wide range of communities with efficiency. For local residents, this central location provides a sense of security and trust, knowing that the company is a local entity with a vested interest in the community. Their proximity allows for prompt scheduling of appointments and quick responses to project-related needs. Being situated in Hilliard, they are also familiar with the specific home styles, building codes, and community standards of the area. This local expertise is invaluable, especially when dealing with projects that may require permits or have specific architectural considerations. For homeowners in nearby areas like Dublin, Upper Arlington, and Plain City, the Hilliard office serves as a convenient base of operations. The company's local roots mean they are not just a service provider but a part of the neighborhood, and this community-focused approach is a major benefit for anyone looking to hire a contractor they can trust. Their location on Franklin Street ensures they are well-positioned to serve both residential and commercial clients in a timely and professional manner.

Services Offered

• Roofing Installation and Replacement: SOS Contractors, LTD specializes in the installation of new roofs and the replacement of existing ones. They work with a variety of materials and are equipped to handle projects of different sizes and complexities. As highlighted in a customer review, their process is thorough, including a detailed inspection and report to help homeowners understand the condition of their current roof before a new one is installed. They are experienced in both residential and commercial roofing, ensuring they can meet the diverse needs of the Hilliard and Columbus communities.

• Window and Door Installation: In addition to roofing, the company offers installation services for new windows and sliding glass doors. One customer review specifically praised the quality of the new windows and sliding glass door, noting their modern design and ease of cleaning. This service adds another layer of value, allowing homeowners to address multiple exterior projects with a single, trusted contractor. Upgrading windows and doors can significantly improve a home's energy efficiency and aesthetic appeal.

• Siding Repair and Replacement: The company also handles siding projects, which are essential for protecting a home's exterior and enhancing its curb appeal. Siding can be damaged by storms, age, or wear and tear, and SOS Contractors, LTD provides professional repair and replacement services to restore the look and integrity of a home's exterior. Their focus on quality work, as mentioned in customer feedback, extends to all of their service offerings.

• Insurance Claim Assistance: A significant service that sets SOS Contractors, LTD apart is their support with insurance claims. Customers have noted that the company handles "all communication with the insurance company," which can be a major stress reliever for homeowners dealing with storm damage or other covered events. This feature demonstrates their commitment to going the extra mile and being a true advocate for their clients throughout a difficult process.

Features / Highlights

• Thorough and Educational Process: A key highlight of SOS Contractors, LTD is their detailed and transparent process. As one review describes, they provide a "very detailed report, with detailed pictures," allowing the homeowner to make a "very educated decision." This commitment to transparency and customer education is a major benefit for those who want to be fully informed about their home improvement project.

• Exceptional Customer Service and Communication: Multiple customers have praised the company's high level of customer service. One review highlights the team approach and the owner's willingness to "go the extra mile." The dedication to serving customers and providing a positive experience is a core part of their identity. The company's proactive communication, especially with insurance companies, is a significant feature that sets them apart.

• Quality Workmanship and Professionalism: Customers have consistently given high marks for the quality of the work performed. A customer who had both a roof and new windows installed gave them a "10 star" rating, highlighting the beauty and modernity of the new windows and the overall quality of the work. This suggests a commitment to craftsmanship across all their service areas.

• Versatility in Services: The ability to handle a range of exterior projects, including roofing, windows, and doors, is a key feature. This versatility allows homeowners in the Hilliard area to use one trusted contractor for multiple needs, simplifying the renovation process and ensuring a cohesive result. This is particularly useful for projects that involve a home's entire exterior envelope.

Contact Information

Address: 5460 Franklin St Suite 100, Hilliard, OH 43026, USA

Phone: (614) 954-0095

Conclusion: Why this place is suitable for locals

For residents of Hilliard and the greater Columbus area, SOS Contractors, LTD presents itself as a highly suitable choice for their home exterior needs. The company’s local presence on Franklin Street makes them easily accessible and deeply familiar with the community they serve. A standout feature is their customer-centric approach, which includes a thorough, educational process and a commitment to handling complex tasks like insurance claims on behalf of their clients. This dedication to going the extra mile, as noted in multiple glowing reviews, provides a significant level of confidence and peace of mind for homeowners. Their versatility in offering services such as roofing, window, and siding installation means that locals can rely on one trusted contractor for multiple projects, simplifying the home improvement process. The consistent praise for their quality workmanship and professionalism further solidifies their reputation as a top-tier contractor in the region. For anyone in Ohio looking for a company that combines technical expertise with exceptional customer service and a genuine desire to serve the community, SOS Contractors, LTD is an excellent option. Their commitment to transparency, quality, and comprehensive support makes them a valuable partner in protecting and enhancing a home, and a worthy consideration for any local resident.

SOS Contractors, LTD

5460 Franklin St Suite 100, Hilliard, OH 43026, USA