Southern Roofing Inc

Hello, Hoosiers! When it comes to the crucial task of maintaining and repairing our homes, selecting the right roofing contractor is a decision that requires careful consideration. In Indiana, where we experience a full range of weather conditions, a durable and well-maintained roof is non-negotiable. For residents in the Columbus area, there are many local businesses to choose from, and it's important to have all the available information to make the best choice. This article will provide a clear and factual overview of Southern Roofing Inc., presenting key details about the company while also incorporating specific customer feedback to help you form a complete picture of their services and reputation.

Southern Roofing Inc. is a local business located in Columbus, Indiana, offering a variety of roofing and construction services. However, the company's reputation, based on recent customer reviews, is a major factor to consider. Multiple reviews share a consistent and concerning experience related to their customer acquisition methods. A customer detailed an experience where the company used numbers that appeared as "out of service" or led to a busy signal when called back. The customer and their wife received calls where the caller knew personal details like their names and street addresses without any prior contact from the homeowner. These calls were described as "spooking" the wife. The customer reported being repeatedly contacted, even after stating they were not interested, and was even presented with a specific appointment time for a Tuesday evening.

The reviews highlight that these calls came from numbers labeled "spam risk" and occurred on a Sunday, which can be seen as an unprofessional practice. The customer’s frustration is clear, stating that this is "not a good way to get customers" and certainly "not a good way to get a 5* review." This type of feedback is critical for potential customers to be aware of. It raises concerns about privacy, professional conduct, and aggressive sales tactics. For many homeowners, a reputable contractor is one who earns business through trusted referrals, professional marketing, and respectful communication, not through unsolicited and persistent calls that feel intrusive.

While a different customer from a review dated in 2012 described a positive experience, stating the owner was "very friendly and cleaned up my yard," the more recent, and duplicated, reviews paint a starkly different picture. It's important to note that the positive review is from many years ago and may not reflect the company's current practices. The consistent nature of the negative reviews, specifically mentioning unsolicited and persistent phone calls with a "spam risk" label, suggests a pattern that potential customers in the Columbus area should be aware of. The integrity of a company's sales process is often a reflection of its overall business ethics, and these reviews raise serious questions about Southern Roofing Inc.'s approach.

Southern Roofing Inc is physically located at 770 Jonesville Rd Suite D, Columbus, IN 47201, USA. A physical address in the local community is a key factor for many homeowners when choosing a contractor, as it signifies a stable and tangible business presence. Being located in Columbus means the company is easily accessible to residents in the city and surrounding areas of Indiana.

The accessibility of their location should, in theory, allow for prompt service and communication. However, the customer reviews regarding phone calls with busy signals and a lack of follow-up on the customer’s end contradict this benefit. While the company has a local address, the manner in which they conduct business, according to customer feedback, may not align with the expectations of a professional and reliable local contractor.

Based on the company's website and general business category, Southern Roofing Inc. offers a variety of services, positioning themselves as a comprehensive solution for home exterior needs. These services typically include:

• Roofing Services: As a roofing contractor, they would handle both residential and commercial projects, including new roof installations, roof replacements, and repairs.
• Storm Damage Repair: Given Indiana’s weather, it is likely they specialize in repairs resulting from storm damage, such as hail and wind damage.
• Siding: Many roofing contractors also offer siding services to provide a complete exterior solution for homes.
• Gutters: They may also provide gutter installation and repair, which are essential for proper water management around a property.
• General Remodeling: While their name is "Roofing," some contractors offer broader home improvement and remodeling services.

The features and highlights of Southern Roofing Inc. are largely defined by the information provided, particularly the customer experiences.

• Aggressive and Unsolicited Sales Calls: A key feature, though negative, is their use of aggressive sales tactics, including unsolicited phone calls to obtain business.
• Knowledge of Personal Information: The reviews point to a troubling highlight: the company seems to have access to personal information like names and street addresses, which can be unsettling for homeowners.
• Inconsistent Communication: The customer feedback indicates that communication is a major issue, with calls being difficult to return and persistent attempts to schedule appointments even after being told no.
• Local Presence: They do have a physical address in Columbus, which, for some customers, may provide a sense of local legitimacy.

Address: 770 Jonesville Rd Suite D, Columbus, IN 47201, USA

Phone: (800) 481-4039

For residents of Columbus and the broader Indiana region, Southern Roofing Inc. is a local option for roofing and construction services. However, based on the customer reviews, it is essential for potential clients to exercise caution. The reported issues with unsolicited and persistent sales calls, coupled with concerns about privacy and professional conduct, are significant factors to weigh. While a local presence is often a positive, it does not guarantee a high-quality or respectful customer experience. In an industry where trust is paramount, homeowners should feel comfortable and respected by the companies they choose to work with. Therefore, it is highly recommended that anyone considering Southern Roofing Inc. for a project should do thorough research, seek multiple quotes from different contractors, and prioritize a company with a strong and consistently positive reputation for both their work and their business practices.

Southern Roofing Inc

770 Jonesville Rd Suite D, Columbus, IN 47201, USA