Sullivan Roofing

For homeowners across New Hampshire, the condition of their roof is a top priority, especially given the state's challenging weather patterns, from harsh winters to intense summer storms. Finding a local roofing contractor you can trust is a critical step in protecting your most significant investment. The choice of a contractor is often based on their reputation for professionalism, quality of work, and reliability. This article provides a detailed, factual overview of Sullivan Roofing, a company located in Dover, New Hampshire, to assist local residents in making an informed decision. We will delve into their location, the services they offer, and key insights based on available public data, including customer experiences, to provide a complete picture of what to expect.

When you have a leaky roof or need a repair, time is often of the essence. The stress of potential water damage and the disruption to your daily life can be significant. This makes a contractor’s responsiveness and communication skills just as important as their technical expertise. Sullivan Roofing, like many businesses, has a public record of customer interactions that showcases both its offerings and its approach to client management. While it is common for contractors to face various challenges, the feedback from local customers provides a direct window into the company's operational style. This information is vital for anyone in New Hampshire who is looking for a service provider who will not only do the job but will also communicate effectively and follow through on their commitments.

Sullivan Roofing is situated at 6 Meridian Dr #1 in Dover, New Hampshire. This location places the company within the heart of the Seacoast region, a prime position for serving a wide array of towns and cities in southern New Hampshire. Dover is a city known for its historic charm and vibrant community, and its convenient access to major roadways makes it an ideal base for a contractor serving the surrounding areas. From its office, Sullivan Roofing can efficiently dispatch its teams to a number of locations, including Rochester, Somersworth, Durham, and beyond. This local accessibility is a key factor for residents who value a contractor that is part of their community and is easily reachable for consultations and project management. A local business understands the specific nuances of the area, from municipal permitting requirements to the types of building materials that perform best in the New Hampshire climate. This local knowledge is an invaluable asset that a distant, larger company may not possess.

The address at 6 Meridian Drive is more than just a physical location; it represents the company's commitment to being a part of the Dover business community. For homeowners, this proximity offers the convenience of being able to address any questions or concerns directly with a local team. It can also be a sign of stability, as a company with a long-standing physical presence in the area is often deeply invested in its local reputation.

Based on publicly available information, Sullivan Roofing offers a range of services that are typical of a professional roofing contractor. These services are essential for maintaining the integrity and value of a home in New Hampshire.

• Roofing and Roof Shingles: The company specializes in roofing services, including the installation of roof shingles, which are a common choice for residential properties in the region. Their services are aimed at providing durable and effective protection for homes. Public data also mentions services related to roof tiles and roof painting, suggesting a broad scope of work within the roofing category.

• Roof Repair: Given New Hampshire's weather, roof repairs are a frequent necessity for homeowners. Sullivan Roofing likely handles a variety of repair jobs, from fixing minor leaks to addressing storm-related damage. Quick and effective repair services are crucial for preventing more significant issues down the line.

• Siding: In addition to roofing, the company also offers siding services. This includes vinyl siding repair, fiber cement siding, and aluminum siding repair and installation. This versatility allows them to provide comprehensive exterior solutions for a home, ensuring that the entire building envelope is well-protected from the elements.

• General Contracting: As a contractor that handles both roofing and siding, Sullivan Roofing is positioned to manage a variety of exterior home improvement projects. This can be a convenience for homeowners who prefer to work with a single company for multiple repairs or upgrades.

Based on the provided customer feedback, there are some key features and highlights that define the customer experience with Sullivan Roofing. This feedback is critical for forming a balanced view of the company.

• Lack of Responsiveness: A significant point of concern raised in the customer reviews is a lack of responsiveness. The customer recounts a situation where an agreement was made to complete a repair job the next day, but the contractor never returned. Repeated attempts to contact the contractor via text and phone calls were unsuccessful, with calls being hung up on. This lack of communication left the customer with a leaky roof and a disrupted schedule.

• Unprofessional Conduct: The review highlights a "lack of professionalism" and a failure to honor a commitment. The customer notes that a simple phone call or text message to decline the job would have been a more professional and considerate approach than leaving them "hanging." This is a strong indication of a potential issue with customer service and follow-through.

• Missed Expectations: The customer was "depending on him according to his word" and felt let down when the commitment was not met. This suggests a disconnect between the initial communication and the actual follow-up, which is a major factor in customer satisfaction.

• Potential for Delays: The customer was left with a "leaky roof" for an extended period, which could have led to more significant damage to their home. This highlights a potential risk of project delays and the negative consequences they can have on a homeowner's property and peace of mind.

To get in touch with Sullivan Roofing for a quote or to inquire about their services, you can use the following contact information.

Address: 6 Meridian Dr #1, Dover, NH 03820, USA

Phone: (603) 743-4284

For residents of New Hampshire, especially in the Dover area, choosing a roofing contractor is a decision that requires careful consideration. Sullivan Roofing is a local business that offers a variety of services, including roofing and siding, and is conveniently located in the Seacoast region. However, the available public feedback, which is crucial for a complete understanding of a business, raises serious concerns about responsiveness and professionalism. A homeowner with a leaky roof needs a contractor they can rely on to be transparent and to follow through on their promises. While a company's offerings and local presence are important, a contractor's reputation for communication and reliability is often the most critical factor for customer satisfaction and peace of mind. Given the public record, it would be advisable for local residents to consider all feedback and perhaps seek multiple quotes and references to ensure they find a contractor whose service aligns with their expectations for professionalism and reliability.

Sullivan Roofing

6 Meridian Dr #1, Dover, NH 03820, USA