Terrapin roofing Photos










Terrapin roofing Introduce
For homeowners across Maryland, the integrity of your roof is non-negotiable. It's your property's primary defense against the state's often unpredictable weather, from severe thunderstorms and hail to the occasional tornado. When storm damage strikes, or simply when your roof reaches the end of its lifespan, navigating the repair or replacement process can feel overwhelming, especially when dealing with insurance companies. In these critical moments, having a reliable, honest, and highly skilled roofing contractor by your side is not just a convenience, but a necessity. This is precisely where Terrapin Roofing, an independent local business owned by Shane and based in Odenton, emerges as a standout choice for Maryland residents.
Terrapin Roofing has swiftly built a reputation for exceptional professionalism, meticulous attention to detail, and a quality of work that is consistently described as "top-notch." Shane, the owner, is at the heart of this success, personally guiding clients through what can often be a stressful situation. His hands-on approach and deep understanding of both roofing mechanics and the insurance claims process make a significant difference for homeowners facing unexpected roof damage. Terrapin Roofing isn't just about fixing roofs; it's about providing peace of mind through expert craftsmanship, clear communication, and unwavering support.
This article will delve into the comprehensive services offered by Terrapin Roofing, highlighting their strategic location in Odenton, the wide range of roofing challenges they address, and the distinctive features that make them a highly recommended choice for locals. From seamless insurance interactions to flawless execution and a commitment to leaving your property cleaner than they found it, Terrapin Roofing embodies the qualities that Maryland homeowners seek in a trusted contractor.
Terrapin Roofing is conveniently situated at 564 Serenity Ct, Odenton, MD 21113, USA. This location in Anne Arundel County places them centrally to effectively serve a wide array of communities across Maryland. While specific service areas beyond Anne Arundel County are not explicitly detailed in the provided information, a company based in Odenton typically provides services to surrounding areas such as Annapolis, Columbia, Severn, Crofton, Bowie, Gambrills, and other parts of Central Maryland. Their local presence ensures quick response times, which is particularly vital for storm damage assessments and emergency tarping. This accessibility makes Terrapin Roofing a convenient and responsive option for homeowners throughout the region who require immediate or planned roofing solutions.
Terrapin Roofing offers a comprehensive suite of services, specializing in critical aspects of roof repair and replacement, particularly those involving insurance claims. Their expertise covers various roofing types and associated home improvements. Key services include:
- Full Roof Replacement: Comprehensive replacement of the entire roofing system, as needed due to age, wear, or storm damage. This includes careful removal of old materials and installation of new, high-quality roofing.
- Storm Damage Repair: Specializing in assessing and repairing roofs damaged by severe weather events like tornados, hail, and strong winds. This is a core strength, as evidenced by customer testimonials.
- Insurance Claims Assistance: A key differentiator, Shane personally guides clients through the entire insurance claims process, from the initial call to meeting directly with adjusters and ensuring all documentation is correctly submitted.
- Roof Inspection: Thorough inspections to assess damage, determine the scope of necessary repairs or replacement, and provide accurate reports for homeowners and insurance companies.
- Emergency Tarping: Providing temporary protective measures for damaged roofs to prevent further interior water damage while permanent repairs are being arranged.
- Interior Damage Repair: Beyond the roof, their services extend to addressing interior damages that result from roof leaks, such as ceiling repairs in affected rooms.
- Residential Roofing: Focusing on providing durable and aesthetically pleasing roofing solutions that add value and protection to homes.
- Siding Contractors: Based on BBB information, Terrapin Roofing also offers siding services, contributing to a holistic exterior home improvement approach.
- Gutters and Chimney Repair: The BBB profile also indicates services related to gutters and chimney repair, suggesting a broader range of exterior services.
Terrapin Roofing stands out in the Maryland market due to several distinct features and highlights:
- Exceptional Insurance Claims Expertise: This is perhaps their most prominent highlight. Shane's hands-on involvement in "walking me through the entire claims process," speaking directly with adjusters, and ensuring "all documentation was submitted promptly and correctly" is a huge advantage for homeowners dealing with storm damage. He helps clients "never felt like I was on my own."
- Unwavering Professionalism and Communication: Shane and his crew are consistently praised for their professionalism, attention to detail, and excellent communication. They "kept me informed and confident every step of the way," answered calls, texts, and emails quickly "at all hours," and sent photos to show "scope of work and progression."
- Top-Notch Quality of Workmanship: The work performed is described as "flawless" and resulting in a "brand-new, beautiful roof." Customers are satisfied that the "work was flawless" and that they would "highly recommend working with Shane and Terrapin Roofing."
- Meticulous Cleanup: A recurring point of praise is their thorough cleanup. The crew leaves the property so clean that you "would never know they had been there—aside from the brand-new, beautiful roof."
- Honest and Reliable: Customers describe Shane as "honest, reliable, and delivers outstanding results." This integrity is crucial, especially in high-stress situations like storm damage.
- Local, Independent Business Owner: As an independent, local business owner with a "hometown background," Shane provides a personalized and community-focused service that large corporations often cannot match.
- Prompt and Efficient Service: Crews show up "on time, worked efficiently," and completed significant jobs, such as a full roof replacement, in a remarkably short timeframe, for example, "The roof was replaced by Thursday and the interior work completed on Saturday."
- BBB Accreditation: Terrapin Roofing holds an "A-" rating with the Better Business Bureau, reflecting their commitment to ethical business practices and customer satisfaction.
For those in Maryland seeking professional and reliable roofing services, particularly after storm damage, Terrapin Roofing can be contacted at:
Address: 564 Serenity Ct, Odenton, MD 21113, USA
Phone: (240) 708-2069
Mobile Phone: +1 240-708-2069
Prospective clients are strongly encouraged to call Shane directly to discuss their roofing needs, schedule a free inspection, or learn more about how Terrapin Roofing can assist with insurance claims and provide outstanding results.
In conclusion, Terrapin Roofing is an exceptionally suitable choice for locals throughout Maryland, particularly those in the central region, for all their roofing needs. Their strategic location in Odenton allows for efficient service across the area. However, what truly distinguishes them and makes them invaluable to Maryland homeowners is Shane's unparalleled expertise in navigating the complex world of insurance claims, especially after storm damage. In situations where a neighborhood is hit by a tornado and roofs are visibly damaged, having a contractor who not only understands the roofing work but also acts as a steadfast guide through the insurance process is a game-changer. The consistent praise for their professionalism, honesty, quick communication, meticulous cleanup, and flawless craftsmanship reinforces their status as a top-tier provider. For a local business owner who brings a personal touch, delivers outstanding results, and provides true peace of mind, Terrapin Roofing, led by Shane, is undoubtedly the roofer to call when quality, reliability, and dedicated support are your priorities for protecting your Maryland home.
Terrapin roofing House
Roofing Contractor
- Roof inspection
- Roof installation
- Roof repair
- Attic venting installation
- Gutter installation
- Roof damage repair
- Roof repair for storm & wind damage
Terrapin roofing Details
Service options
- Online estimates
Accessibility
- Wheelchair accessible parking lot
Terrapin roofing Location
Terrapin roofing
564 Serenity Ct, Odenton, MD 21113, USA
Terrapin roofing Reviews
insurance companycommunicationwallreviewscertificationtextsefficientemailswarrantyexpertise
★ 5★ 4★ 3★ 2★ 1I highly recommend Terrapin Roofing and the owner, Shane. From my first interaction to the final inspection, Shane’s professionalism, attention to detail, and quality of work were absolutely top-notch. I needed a full roof replacement due to storm damage, and he made what could have been a stressful situation incredibly easy.One of the biggest reasons I chose Terrapin Roofing—and why I was so impressed—was how Shane handled the interactions with my insurance company. He walked me through the entire claims process, spoke and met directly with the insurance adjuster, and ensured all documentation was submitted promptly and correctly. His experience and communication made the whole process smooth and stress-free. I never felt like I was on my own—he kept me informed and confident every step of the way.On top of that, the work was flawless. Shane's crew showed up on time, worked efficiently, and treated my property with care and respect. When the job was done, the cleanup was so thorough, you would never know they had been there—aside from the brand-new, beautiful roof.If you are dealing with storm damage, going through an insurance claim, or simply need a roofer you can truly trust, I can say without hesitation: Call Terrapin Roofing. Shane is honest, reliable, and delivers outstanding results. The best part is, he is an independent, local business owner with a hometown background. I would hire him again in a heartbeat and recommend him to anyone looking for quality craftsmanship and peace of mind.
Jun 21, 2025 · Kregg SmithFull disclosure, this is an HONEST review! 🤣 Our neighborhood got hit with a tornado and after the storm passed, we were all outside accessing the damage. Within an hour, our street had several contractors driving around and offering services. Ours was one, if not the only one, with very visible roof damage, our shingles littered several yards around us and Shane pulled up to talk to my husband. I was pulled into the conversation and when my husband entertained working with him, I immediately started looking at reviews or anything I could find about his company. There weren’t many reviews, but what I saw was good and he had an A rating with the BBB. He is a salesman, that’s his job and a very good talker, which always gives me pause but we listened. Dealing with the insurance was a pain, but he made the initial call with us to start the claims process. He did temporarily tarp our roof but we had interior damage as well in our kids bedroom ceilings. Several days of no response from our insurance, then finally a call and an estimator (Shane was here to walk the job with him) and the adjuster agreed that we would need a new roof as well as interior repairs. Shane met with us on a Saturday to discuss the insurance quote and schedule his crews. He has explained all the processes and even informed us of things that the insurance company missed that he will deal with as well. The roof was replaced by Thursday and the interior work completed on Saturday. Both crews were on time and professional. Shane has answered calls, texts and emails quickly at all hours to keep us informed or answer questions when we didn’t understand something. He sent photos to us throughout the whole process showing us scope of work and progression. He has been onsite several times while the contractors were here making sure everything is going ok. We would highly recommend working with Shane and Terrapin Roofing.
Jul 05, 2025 · K WilliamsTerrapin Roofing did an amazing job on our new roof! They were super fast, professional, and handled all the communication with our insurance company, which made the whole process stress-free. Once everything was approved, the roof was installed within a week. Their crew had everything done—including some modifications to the roof—in just a few hours. Shane even stopped by few times afterward to make sure everything was holding up. We’re really happy with the service and highly recommend them!
Apr 18, 2025 · Can AtacaNo insurance, no problem! I know it can be challenging to go with a company that doesn’t have a lot of reviews. I am the same way. This is a real, honest, unpaid review. 😉--Summary:Cost: very reasonable, even if you do not have insurance and have to pay out of pocket.Communication: easy with calls, texts, emails. Shane is polite and friendly.Results: A GREAT looking roof, full clean-up, warranties includedOther: Terrapin knows their stuff and goes above and beyond to make sure you are happy. Shane EARNED this job.Issue:After moving in, we had a very noticeable leak. The roof was 15 years old, so filing a claim didn’t make financial sense due to minimal reimbursement and the risk of a premium hike.--Estimates:Estimates from several companies were as high as $16k. Terrapin utilized a satellite image system and had an estimate to me in about 15 minutes at under $10k. One company was a bit cheaper, but Shane, the owner, matched it. I wanted to help a newer company, literally minutes away, and Shane felt comfortable and honest.Solar Panels: Shane took the initiative to reach out and aid in the process. The solar company wanted us to also get a roof with them. I told them our current deal and their response was somewhere between a laugh and a cough: “Yeah, we can’t beat that rate! They must not be making much off of you. Good for you, you keep that roofer!”--Start to finish:The process took 4 weeks; solar panel removal took the longest (3 weeks). Extreme heat warnings and the threat of rain caused a delay. Shane wanted to ensure everything was done RIGHT, you can’t risk exposing wood to the elements, and you certainly don’t want a rushed job.--Communication/ Education:Shane was incredibly easy to work with, always respectful and easy to reach. He kept us updated consistently about the project. We had anywhere from 3 to 30 minute conversations on the phone. He was easy to talk to and taught me a lot about roofing, the industry, and even the insurance process.While Terrapin Roofing is a new company, Shane has 11 years of experience in the roofing industry. The GAF certification he holds also ensures a great product warranty and Terrapin also offers a work warranty.--The NEW roof:The crew arrived at 6:30 AM on Saturday (with our approval) to begin prep work. Shane visited several times throughout the day to check on the crew, and ensure everything was going smoothly. At one point, the crew mentioned supplies that hadn’t been delivered. Shane immediately stepped in to take care of it.The crew was friendly, efficient, and thorough. Work was completed around 6:30 PM, which was reasonable. Shane came the next day to perform an additional magnet sweep and ensure everything was perfect. The new roof is BEAUTIFULL!--Above and beyond:A company charged me $300 to cover some vents. Shane noticed the eyesore and offered to help. He told me to buy the louvered vent cap and another birdcage, and he had his crew put them up at no additional charge. It looks SO much better now, and I was grateful for his kindness and willingness to go the extra mile.Shane was in constant communication with us. He was flexible and worked around our schedules and expectations. While we could have chosen to delay the roof installation until after the weekend, we were eager to get it done ASAP so we could move forward with getting the solar panels reinstalled. Shane thoughtfully reminded us to wait for a good rain to test the roof's performance, ensuring everything was in proper working order before the panels went back up, so we wouldn’t risk the hassle of removing and reinstalling them if any adjustments were needed.
Jul 07, 2025 · K WeirThe process of getting our new roof was painless thanks to Shane and his expertise. Dealing with insurances can be a headache, thanks to him it was the best experience.Once approved, the turnaround was quick. Will recommend Shane and his company to others!
May 20, 2025 · W213 PAY
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