The Tom Yancey Company

For residents across California, particularly in the Sacramento area and communities like Carmichael, finding a reliable and trustworthy contractor for home improvements, especially roofing, is a significant undertaking. The integrity of your home, its protection from the diverse California weather, and the value of your property all hinge on the quality of work performed. When considering who to trust with your home, it's essential to look for companies with a long history, broad service offerings, and a clear commitment to customer satisfaction. **The Tom Yancey Company** in Carmichael is one such establishment, with a history spanning generations in the Sacramento region, offering a wide array of home improvement services.

The decision to embark on a home improvement project, be it a roof replacement, window installation, or siding upgrade, involves careful consideration. Homeowners often seek a contractor who not only possesses the technical skills but also demonstrates transparency, honesty, and a genuine concern for their property. The Tom Yancey Company presents itself as a long-standing, family-owned business deeply rooted in the Sacramento community, aiming to provide comprehensive solutions for various aspects of home improvement.

It's important for local users to understand that the reputation of any long-standing business can be built on diverse experiences. While The Tom Yancey Company proudly states its legacy and comprehensive service offerings, like any business with a long operational history, it has encountered a range of customer interactions. One review details a highly problematic and damaging experience, citing negligence and significant financial loss that required arbitration. This review specifically challenges the company's claim of using only "own crews" and highlights a severe instance of alleged mismanagement. Conversely, another customer provides a glowing endorsement, praising the company's honesty, expertise in leak repair where others failed, and the professional work of their crew. This stark contrast underscores the importance for prospective clients to conduct thorough due diligence, including checking official licensing bodies and considering multiple sources of feedback.

Despite the complexity presented by varied customer experiences, The Tom Yancey Company emphasizes its commitment to quality and a broad spectrum of services. Their extensive history suggests adaptability and a broad understanding of various construction disciplines. This article will provide factual details about The Tom Yancey Company, including its location, the services it offers, and features highlighted by both positive and challenging customer accounts. This information is intended to help California residents make an informed decision when seeking a contractor for their home improvement needs.

The Tom Yancey Company is located at **7101 Fair Oaks Blvd, Carmichael, CA 95608, USA**. This address places them centrally within Carmichael, a community well-situated in the larger Sacramento metropolitan area. Their location offers convenient accessibility for residents and businesses not only in Carmichael but also in surrounding cities such as Sacramento, Citrus Heights, Fair Oaks, Rancho Cordova, and Antelope.

Being based in Carmichael allows The Tom Yancey Company to serve the Central Valley region efficiently. Their local presence means they are familiar with the specific climatic conditions, architectural styles, and local building regulations that pertain to properties in California. This local knowledge is invaluable for providing tailored recommendations and ensuring that all projects comply with regional standards. For those seeking a contractor within the Sacramento Valley, their Carmichael office provides an accessible point of contact for consultations and service requests, reinforcing their dedication to serving the local community with their wide range of home improvement offerings.

The Tom Yancey Company provides a diverse array of home improvement services, positioning itself as a comprehensive solution provider for property owners in the Sacramento area. Their service offerings include:

• Residential & Commercial Roofing: Installation, repair, and replacement of various roofing types including low slope roofing, metal roofing, PVC roofing, modified bitumen roofs, and thermoplastic polyolefin (TPO) shingle roofs.

• Roof Inspections & Leak Repair: Thorough assessments to identify roof issues and expert services for diagnosing and repairing leaks, even those that other contractors have found challenging.

• Gutters: Installation of new gutters, provision of gutter guards, and services for gutter repair, cleaning, and replacement to ensure proper water drainage.

• Windows: Installation of new windows, including options with Low-Emissivity (low-E) coatings and insulated windows, focusing on enhancing beauty and functionality.

• Siding: Installation of various siding products, including Mastic – Ply Gem Siding and James Hardie Siding, offering solutions for different home styles and protection needs.

• General Building Contractor Services: Holding licenses in multiple classifications, suggesting capabilities beyond roofing, such as electrical, insulation, glazing, doors, fencing, flooring, carpentry, drywall, and more, as indicated by their broad licensing.

Based on the provided information, The Tom Yancey Company highlights several aspects, though it is important to note the contrasting customer experiences:

• Long-Standing Family Business: They emphasize being a family-owned and operated commercial and residential business established in Sacramento since 1888, suggesting a long history and deep roots in the community. Their contract license number is cited by a customer as indicating generations of business.

• Comprehensive Home Improvement Provider: The company offers a broad spectrum of services beyond just roofing, including gutters, windows, and siding, aiming to be a "one-call-does-it-all" solution for homeowners.

• Expertise in Challenging Leak Repairs: One positive review specifically highlights their success in diagnosing and repairing a difficult roof leak that other companies claimed could not be repaired without a full roof replacement, showcasing their specialized knowledge.

• Use of State-of-the-Art Materials: The company is noted for using "state of the art roofing materials," suggesting a commitment to quality and modern solutions.

• Professional and Honest Approach (as per some customers): Adrian and his crew are described as "excellent" and "honest," providing "no pressure" sales tactics and fair quotes in one review. This points to a focus on customer trust and straightforward dealings.

• "Our Own Crews" Policy (Contested): The company states in its contracts that "Our own crews on our payroll will perform all work; no subcontracting or day laborers will be allowed." However, a negative review alleges that subcontractors were used, leading to significant issues, which was then supported by an arbitrator's ruling.

• Contrasting Customer Experiences: It is crucial to note the presence of highly polarized customer reviews. While one praises honesty and expertise, another details severe negligence, extensive property damage, and a legal ruling against the company for failure to mitigate damages. This suggests that experiences with The Tom Yancey Company can vary significantly.

Address: 7101 Fair Oaks Blvd, Carmichael, CA 95608, USA

Phone: (916) 979-1888

Mobile Phone: +1 916-979-1888

For individuals and families in California, particularly within the Sacramento and Carmichael areas, selecting a contractor for significant home projects like roofing requires careful consideration. The Tom Yancey Company, with its historical presence dating back to 1888, offers a wide range of services that could be appealing to locals seeking a single provider for multiple home improvement needs, including diverse roofing solutions, gutters, windows, and siding.

The company’s local base in Carmichael provides inherent advantages, such as familiarity with regional building codes and climate-specific requirements, which can be crucial for durable and compliant installations in California. Furthermore, positive customer feedback highlights attributes like honesty, the use of advanced materials, and an ability to successfully address complex issues, such as challenging roof leaks that other companies could not resolve. For locals seeking a contractor with a long history and a broad service portfolio, this can be a significant draw.

However, prospective clients must also be aware of the extremely serious allegations detailed in one extensive review, which describes significant property damage due to alleged negligence and a legal ruling against the company. This starkly contrasts with the positive experiences and raises critical questions regarding consistency in service delivery and adherence to stated policies (e.g., regarding subcontracting). While the company touts its "own crews" policy, the negative review alleges its violation and catastrophic consequences. Therefore, while The Tom Yancey Company offers a comprehensive set of services and boasts a multi-generational legacy in the community, it is paramount for any Californian considering their services to conduct thorough due diligence, including checking their current license status with the California Contractors State License Board (CSLB), examining their complaint history, and carefully reviewing all contract terms, especially regarding subcontracting and liability. This careful approach will help ensure peace of mind and protection for your significant home investment.

The Tom Yancey Company

7101 Fair Oaks Blvd, Carmichael, CA 95608, USA