Top Questions to Ask Before Hiring a Roofing Company

• why-it-matters-to-ask-before-you-hire - Why It Matters to Ask Before You Hire
• license-insurance-and-permits-the-non-negotiables - License, Insurance, and Permits: The Non-Negotiables
• roofing-experience-and-specialization - Roofing Experience and Specialization
• understanding-project-timelines-and-costs - Understanding Project Timelines and Costs
• warranty-and-post-installation-support - Warranty and Post-Installation Support
• communication-style-and-work-ethics - Communication Style and Work Ethics
• real-customer-case-an-unlicensed-nightmare - Real Customer Case: An Unlicensed Nightmare
• where-to-find-roofing-pros-you-can-trust - Where to Find Roofing Pros You Can Trust

1. Why It Matters to Ask Before You Hire

Hiring a roofing company is not just a financial investment—it’s a decision that protects your home and family. Roofing repairs or installations gone wrong can lead to leaks, mold, or even structural damage. That’s why knowing the top questions to ask before hiring a roofing company is essential for any U.S. homeowner. These questions help ensure you're working with qualified, reliable professionals who are transparent about their work and pricing.

SB Pro Roofing / sb pro roofing

Pinellas ParkPinellas CountyFlorida

6358 49th St N, Pinellas Park, FL 33781, USA

2. License, Insurance, and Permits: The Non-Negotiables

2.1 Are You Licensed to Work in My State?

In the U.S., most states require roofing contractors to be licensed. Ask for the license number and verify it through your state’s licensing board. A legitimate roofer will never hesitate to share this information.

Lance Roofing & Siding Inc. / lance roofing and siding

EnonClark CountyOhio

6903 Dayton Springfield Rd, Enon, OH 45323, USA

2.2 Do You Carry Liability Insurance and Workers' Compensation?

Accidents can happen—even with professionals. Make sure the company has both general liability and workers’ comp insurance. Without it, you might be held responsible for injuries on your property.

2.3 Will You Handle the Permits?

Some municipalities require permits for roofing jobs. A reputable contractor should know this and include it in their service. It’s a red flag if they ask you to handle it yourself.

3. Roofing Experience and Specialization

3.1 How Long Have You Been in Business?

Time in business often reflects credibility. Companies like Pro Found Roofing that have been active for years usually have a trail of satisfied customers and established operational procedures.

3.2 Do You Specialize in My Type of Roof?

Whether you have asphalt shingles, metal roofing, or tile, the contractor should have hands-on experience with that specific material. Specialists tend to deliver better craftsmanship and efficiency.

4. Understanding Project Timelines and Costs

4.1 Can You Provide a Written Estimate?

Always get quotes in writing. Ask for an itemized breakdown that includes labor, materials, and contingency costs. This protects both parties and minimizes surprises.

4.2 What’s the Expected Start and Completion Date?

Roofing projects can be delayed due to weather or material shortages. Still, a trustworthy roofer should give you a clear timeline and notify you of any changes in advance.

4.3 What Payment Terms Do You Offer?

Avoid paying the full amount upfront. A typical schedule is a down payment followed by staged payments based on project progress.

5. Warranty and Post-Installation Support

5.1 Do You Offer a Workmanship Warranty?

Material warranties are often covered by the manufacturer, but the workmanship should also be guaranteed. Ask how long the roofer stands by their labor and what’s covered.

5.2 Who Do I Contact If There’s a Problem After the Job?

Make sure you’ll have ongoing support. A reliable company like Pro Found Roofing typically has a dedicated support line or service team for follow-up concerns.

6. Communication Style and Work Ethics

6.1 Who Will Be On-Site Supervising the Work?

It’s important to know who’s in charge of your roofing site day-to-day. A project manager or foreman should be available for questions and updates.

6.2 How Do You Handle Unexpected Issues or Changes?

Ask about their communication protocol. A good contractor will notify you promptly and offer options, not just adjust your bill without discussion.

7. Real Customer Case: An Unlicensed Nightmare

In 2023, a homeowner in Denver hired a roofer from a classified ad without verifying credentials. The contractor botched the flashing installation, resulting in attic leaks and mold. When the homeowner tried to call back, the number was disconnected. Insurance refused coverage due to lack of permits.

This unfortunate story emphasizes the importance of asking questions upfront and doing your due diligence—because once the job starts, it’s hard to turn back.

8. Where to Find Roofing Pros You Can Trust

If you want peace of mind from start to finish, check out trusted professionals through Pro Found Roofing. Their transparent practices, certified teams, and dedication to service excellence make them a top choice for U.S. homeowners who refuse to compromise on quality.