Top Questions to Ask Before Hiring a Roofing Company in the U.S.

• check-roofing-company-credentials - Check the Roofing Company’s Credentials
• understand-insurance-and-licensing - Understand Their Insurance and Licensing
• clarify-project-details - Clarify the Project Scope and Process
• inquire-about-warranty - Inquire About Warranty and Guarantees
• review-reputation-and-references - Review Reputation and Ask for References
• get-written-estimates - Always Request Written Estimates
• why-choose-pro-found-roofing - Why Choose Pro Found Roofing

1. Check the Roofing Company’s Credentials

Before anything else, make sure the roofing company you’re considering has the proper credentials. A professional roofing company should be able to provide clear evidence of their training, certifications, and experience in the field. For example, look for companies that are certified by shingle manufacturers like GAF or Owens Corning—they don’t hand those certifications out to just anyone.

These credentials tell you two things: one, the company has proven knowledge of roofing systems, and two, they’re committed to ongoing education. This matters especially in the U.S., where building codes and weather conditions vary widely from state to state.

JK Contractors / jk roofing

West BendOzaukee CountyWisconsin

3058 County Rd Y, West Bend, WI 53095, USA

2. Understand Their Insurance and Licensing

Hiring an uninsured roofer is a risk you don’t want to take. Always ask if the company carries general liability insurance and workers’ compensation. If an accident happens on your property and the contractor isn’t insured, you could be held responsible for injuries or damages.

Equally important is verifying the company’s license. Most U.S. states require a roofing license, and it ensures the contractor meets local building standards. Ask for their license number and verify it with your state’s licensing board for peace of mind.

Lance Roofing & Siding Inc. / lance roofing and siding

EnonClark CountyOhio

6903 Dayton Springfield Rd, Enon, OH 45323, USA

3. Clarify the Project Scope and Process

3.1 Timeline and Scheduling

A professional roofing company should provide a clear start and completion timeline. Uncertainty here is a red flag. Ask how they’ll handle delays due to weather or material shortages—especially relevant given recent supply chain disruptions.

3.2 Material Choices

Make sure you understand what materials they’re using and why. Some roofers cut corners by using subpar products that can shorten the lifespan of your roof. Ask about brand names, durability, and performance. A trustworthy company will explain the pros and cons of each option.

3.3 Cleanup and Disposal

It might sound small, but you should ask how they plan to handle cleanup. Reputable roofers bring magnetic tools to collect stray nails and will properly dispose of old roofing materials—not leave them in your yard.

4. Inquire About Warranty and Guarantees

One of the top questions to ask before hiring a roofing company is what kind of warranty they offer. There are typically two types: manufacturer warranties (on the roofing materials) and workmanship warranties (on the labor). Be sure you understand both.

Some companies will offer a “lifetime warranty,” but be cautious—read the fine print. How long is the coverage valid if the company shuts down or you sell your home? A good warranty reflects a company’s confidence in their work and their commitment to customer satisfaction.

5. Review Reputation and Ask for References

Online reviews only tell part of the story. Ask the company for recent customer references and don’t be afraid to follow up. Talk to homeowners who had similar work done—whether it was a full roof replacement or a repair.

One customer in Phoenix shared a horror story online about hiring a “cheap” roofer who ghosted halfway through the job, leaving the roof half-exposed during a monsoon. Lesson learned: cheap doesn’t mean good. That’s why vetting a roofer’s past performance is essential.

Also, check platforms like the Better Business Bureau (BBB) and local directories to confirm they’re in good standing. If they’ve been around for years with few complaints, that’s a strong green flag.

6. Always Request Written Estimates

Verbal agreements aren’t enough when it comes to roofing. Always request a detailed, written estimate that includes labor, materials, disposal, permits, and potential additional charges. This not only protects you from surprise costs but also helps you compare bids across multiple companies more fairly.

Be wary of companies that pressure you into signing quickly or try to skip this step. Transparency is a sign of integrity, and written estimates are a must in any professional agreement.

7. Why Choose Pro Found Roofing

Choosing a roofing contractor can feel overwhelming, but at Pro Found Roofing, we simplify the process by delivering transparency, quality, and reliability from start to finish. Our team is licensed, insured, and backed by industry-leading certifications. We provide clear written estimates, top-tier materials, and unmatched attention to detail.

We’ve helped hundreds of homeowners across the U.S. feel confident in their roofing investment. Whether you’re dealing with storm damage or planning a full roof upgrade, Pro Found Roofing is here to answer your questions and deliver solutions tailored to your home and budget.