United Exteriors

United Exteriors is a local general contracting company based in Janesville, Wisconsin, offering a variety of roofing and exterior services to the community. For homeowners in the region, the need for a reliable and responsive contractor is constant, especially when dealing with the unpredictable Wisconsin weather. United Exteriors aims to meet these needs, positioning themselves as a company that handles a wide range of projects, from comprehensive roof replacements to smaller, more specific repairs. Their commitment to serving the community is a central part of their business, as they are equipped to handle both residential and commercial projects. They offer services like asphalt shingle roofing, siding installation, and general home remodeling, making them a versatile choice for locals. They strive to be a trustworthy partner for any home improvement project, big or small, a factor that is particularly important for residents who often find that smaller jobs can be difficult to get a contractor to take on.

The customer experience with United Exteriors appears to be a mix of highly positive feedback and significant concerns regarding responsiveness, especially for jobs related to home warranty claims. One customer had a very positive experience, noting that after several other local companies had deemed their job "not big enough" and failed to provide a quote, United Exteriors stepped in. This customer praised the company for doing a "great job" on a small repair that was completed in just three hours, showing a commitment to helping the community with projects of all sizes. This kind of service, where a contractor is willing to take on a minor repair, can be invaluable to a homeowner. However, another customer had a vastly different experience. They were connected with the company through a home warranty and reported a complete lack of communication, with their calls, texts, and emails being ignored after an initial assessment. This unresponsiveness prevented them from getting their issue fixed and led them to seek another company. This dichotomy in customer feedback is important for any potential client to consider when evaluating United Exteriors for their specific needs.

Located at 3070 N Wright Rd, Janesville, WI 53546, United Exteriors has a local presence that allows them to serve residents efficiently throughout Janesville and the surrounding areas. Their physical address provides a central hub for their operations, which can be a key advantage for customers who prefer to work with a local business. Being a part of the Janesville community means they have a deep understanding of the local climate and common issues that homes in the area face. Their proximity also allows for faster response times, whether it's for a scheduled project or an emergency repair. For locals, this sense of community and the convenience of having a nearby contractor can make a significant difference in the overall project experience. The company’s focus on providing services to areas including Beloit, Madison, and Milton also indicates a broader reach within the region.

Accessibility is a central component of a customer-first approach. United Exteriors can be reached directly by phone at (608) 449-2261. This direct line of communication is essential for both initial inquiries and ongoing project management. For the customer who had a small job, the ability to get a quote and have the work done quickly was a major highlight. They were able to get in touch with the crew down the street and get the job done in a timely manner. However, the experience of the customer with the home warranty shows a potential breakdown in this communication, where their attempts to contact the company were unsuccessful. This highlights the importance of clear and consistent communication from the very beginning of a project. When considering United Exteriors, it would be wise for potential clients to discuss their communication expectations and the process for handling all aspects of the project, especially if it involves a third party like a home warranty company.

United Exteriors offers a broad spectrum of services, which can be a major benefit for homeowners who have multiple projects on their to-do list. The company is not just a roofing contractor; it is a general contractor that can handle various aspects of home improvement. This versatility allows them to provide a cohesive solution for a home’s exterior and even some interior needs. Their wide range of services, including new home construction and remodeling, shows a deep and varied expertise. By offering multiple services, they can often save customers time and the hassle of coordinating with several different contractors. They are also known for using high-quality materials and upholding a standard of integrity and personal responsibility, with a mission to provide excellent workmanship and customer satisfaction. This commitment to quality is what makes a company a trusted partner in the long run.

Some of the key services offered include:

• Roofing: This includes both roof replacement and roof repair, with a specialization in asphalt shingle roofing. One customer was particularly happy with a small repair job they performed, showcasing their versatility.

• Siding: They offer both installation and repair of siding, providing solutions to protect a home's exterior and enhance its curb appeal.

• General Contracting and Home Remodeling: Their services extend to general contracting, which includes new home construction, home additions, and basement remodeling, showing their capability to handle large-scale projects.

• Window Installation: They also offer window installation, which can improve a home's energy efficiency and aesthetic.

• Gutter Installation and Replacement: Ensuring proper water management is a critical service they provide to protect a home's foundation and structural integrity.

United Exteriors is defined by a few key features and highlights that are important for locals to consider. The willingness to take on smaller jobs is a significant highlight, as one customer’s review explicitly states that other companies turned them away. This commitment to serving all customers, regardless of the size of the project, is a major plus. The company is also family-owned and operated with over seven years of experience, a detail that many homeowners value. They take pride in their expertise, quality, and customer service. However, it is also essential to consider the feedback regarding their unresponsiveness, which could be a major concern for those dealing with a time-sensitive issue or a home warranty claim. The experience of being ignored after an initial visit is a major red flag for some customers and highlights the importance of clear and consistent communication throughout the entire process.

Features and highlights include:

• Acceptance of Small Jobs: Unlike other companies, they are willing to take on small repair jobs, which is a great service for local residents with minor issues.

• Quick and Efficient Service: The crew was able to complete a repair job in just three hours, demonstrating their efficiency and skill.

• Broad Range of Services: They offer a versatile portfolio of services, including roofing, siding, and general remodeling, making them a comprehensive solution for home improvements.

• Local and Family-Owned: Being a local, family-owned business with years of experience is a point of trust for many customers in the community.

For Janesville residents considering United Exteriors for their next project, getting in touch is the first step. Their address is 3070 N Wright Rd, Janesville, WI 53546. For a more direct way to contact them, you can call them at (608) 449-2261. This phone number is your link to their team for scheduling a consultation or discussing your specific construction needs. When you call, it is always a good idea to clearly state the nature of your project and to ask about their process for communication and follow-up to ensure your expectations are aligned with their service model.

In conclusion, United Exteriors is a suitable option for residents of Janesville and the surrounding Wisconsin area who are looking for a contractor that is willing to take on both large and small projects. Their commitment to efficiency and quality, as highlighted in a positive review, makes them a compelling choice for many homeowners. For locals, this means having a partner who can handle a variety of home improvement needs with skill and timeliness. However, it is also important for potential customers to be aware of the inconsistencies in their customer service, particularly when it comes to communication on certain types of projects. A successful partnership with any contractor relies on a clear and transparent process from start to finish. By being thorough in your research and communication, you can determine if United Exteriors is the right fit for your home improvement needs.

United Exteriors

3070 N Wright Rd, Janesville, WI 53546, USA