Universal Builders of America

When Virginia residents face the need for significant home renovations, particularly after a weather event like a hailstorm, finding a contractor who can manage multiple aspects of the project is a huge advantage. Universal Builders of America, with a local office in Chester, VA, presents itself as a comprehensive solution for roofing, siding, and other exterior home improvement needs. They aim to serve as a single point of contact for homeowners, simplifying what can often be a complex and stressful process, especially when dealing with insurance claims.

The company has received a mix of feedback from customers, which provides a detailed picture of their operations. One customer, Carmen Chang, expressed extreme satisfaction with the work, praising the "excellent workmanship" and "great detail" shown by the crew. This review highlights a positive experience with a hail damage claim, where the team efficiently replaced the roof on the house and a shed, and then installed new siding. The customer was particularly impressed with the on-site supervision and the care taken to protect their landscaping. This perspective underscores a key strength of the company: the quality of the physical work performed by their crews. They are noted for their professionalism and their resources to handle both roofing and siding needs, a valuable combination for homeowners recovering from storm damage.

However, another review offers a different experience, detailing significant communication issues and project delays. While acknowledging that the "workmanship is very good," this customer's experience was marred by a lack of updates, long waits, and a perceived focus on payments over customer service. This feedback highlights the importance of timely communication and project management, aspects that can be just as crucial as the quality of the final product. The series of updates in the review, from initial frustration to a period of improved communication and a final, delayed completion, shows that while there may be challenges, the company is capable of delivering on the quality of its craftsmanship. This dual perspective indicates that while the end product is often of high quality, the customer journey can be inconsistent.

Universal Builders of America is conveniently located for residents in Central Virginia, with an office at 12530 Iron Bridge Rd Suite A, Chester, VA 23831, USA. This location makes them accessible to communities in and around Chester, as well as the wider Richmond metropolitan area. For local homeowners, having a physical office nearby provides a tangible point of contact and can be reassuring when undertaking major home repairs. Their presence in the community allows them to have a better understanding of local building codes, weather patterns, and the specific needs of Virginia homes. This local accessibility is a key factor for homeowners seeking a contractor who is not only capable of completing the work but also available to address any potential follow-up questions or concerns.

As a full-service builder, Universal Builders of America offers a wide array of services designed to address both common and complex home exterior needs. Their focus is on providing comprehensive solutions, often bundling multiple services to streamline the repair or renovation process for the customer.

• Residential and Commercial Roofing: They specialize in roof replacements and repairs, utilizing a variety of materials and techniques suitable for Virginia's climate. They are equipped to handle projects from start to finish, including working with insurance companies on damage claims.
• Siding Installation and Repair: The company provides professional siding services, which are crucial for a home's energy efficiency and aesthetic appeal. Their crews are experienced in replacing and repairing siding damaged by storms or normal wear and tear.
• Storm Damage Restoration: This is a major area of their expertise. They are equipped to handle claims resulting from hail, wind, and other severe weather. They assist homeowners in navigating the insurance process, from the initial inspection to the final restoration.
• Gutter Services: Often paired with roofing and siding projects, they also offer gutter installation and replacement to ensure proper water management and protection for the home's foundation.
• Exterior Home Improvements: Beyond their core services, they may also take on other exterior projects, providing a comprehensive solution for home renovations.

Several features and highlights distinguish Universal Builders of America and their approach to the construction industry.

• Comprehensive Service Provider: By offering both roofing and siding services, they provide a streamlined solution for homeowners, especially those dealing with storm damage that affects multiple parts of the home's exterior. This can simplify project management and reduce the need for multiple contractors.
• Quality Workmanship: As evidenced by multiple reviews, the physical work performed by their crews is often of a high standard. This focus on quality craftsmanship is a key highlight that ensures the long-term integrity of the home's structure.
• Experience with Insurance Claims: They are experienced in working with insurance companies, which is a major benefit for homeowners dealing with storm-related damage. They can help navigate the claims process, ensuring the homeowner gets the coverage they are entitled to.
• On-Site Supervision: A review noted the presence of a supervisor on-site, which indicates a level of project management and quality control that is crucial for complex jobs.
• Accessible Local Office: Their Chester, VA location makes them a local option for residents, providing a nearby point of contact and a presence within the community they serve.

For more information or to request a consultation, you can contact Universal Builders of America using the following details.

Address: 12530 Iron Bridge Rd Suite A, Chester, VA 23831, USA

Phone: (800) 660-7663

For a free estimate or to discuss your home renovation project, you can reach out to their team.

In conclusion, Universal Builders of America offers a compelling option for Virginia residents, especially those in the Chester and Richmond areas, who need a professional to handle their roofing and siding needs. The company's key strengths lie in their high-quality workmanship, their ability to manage comprehensive projects, and their experience in navigating the insurance claims process. While there have been reports of inconsistencies in communication and project timelines, their commitment to delivering a quality final product is consistently noted. For locals who are willing to be proactive in their communication and who prioritize skilled craftsmanship for their most important investment, Universal Builders of America can be a suitable choice. They provide the resources and expertise to help homeowners restore and improve their properties, ensuring they are well-protected for years to come.

Universal Builders of America

12530 Iron Bridge Rd Suite A, Chester, VA 23831, USA