Home Improvements USA, Inc. Photos










Home Improvements USA, Inc. Introduce
In Illinois, where a home's exterior is constantly tested by a full spectrum of weather conditions—from humid summers and heavy rain to freezing winters and damaging hail—choosing the right contractor for your roofing and other home improvement needs is a critical decision. For residents of Naperville and the surrounding Chicagoland area, Home Improvements USA, Inc. has long been a presence in the local market. As a family-owned and operated business with a history spanning over three decades, they have worked to build a reputation as a full-service exterior remodeling company. They offer a wide range of products and services, from roofing to siding and windows, with a particular focus on providing durable, high-quality materials to protect homes against the elements. Their commitment to customer satisfaction and product innovation is a key part of their business philosophy, aiming to provide solutions that not only look great but also stand the test of time.
The decision to undertake a major home improvement project, such as a roof replacement, can be daunting. Home Improvements USA, Inc. strives to make this process as smooth as possible for their clients. The company prides itself on offering innovative, high-quality products like Malarkey shingles, a brand they are a certified installer for, which provides homeowners with a top-of-the-line option for their roofing needs. Their team understands the local market and the specific demands placed on homes in the region, which allows them to offer expert advice and tailored solutions. While customer experiences can vary, as reflected in different reviews, the company's long-standing presence in the community suggests a deep-rooted commitment to serving local residents. From initial consultation to project completion, they aim to handle all aspects of the job with a professional approach, providing a one-stop-shop for many of a home's exterior needs.
Home Improvements USA, Inc. is conveniently located at 480 Industrial Dr, Naperville, IL 60563, USA. This strategic location in Naperville allows them to efficiently serve the entire Chicagoland metropolitan area and its many suburbs. For locals, this accessibility is a significant benefit, as it means their team can be dispatched promptly for both scheduled appointments and more urgent needs. The central hub of their operations in Naperville provides a strong local presence, which fosters a sense of trust and accountability with the community. Their familiarity with the specific building codes, architectural styles, and weather patterns of the region gives them a distinct advantage over non-local companies. They are not just a business operating in the area; they are a part of the community, and this connection often translates into a more personalized and attentive service for homeowners.
Being a local business also means they are invested in building long-term relationships with their clients. As a customer review noted about a different contractor, they had a terrible experience and were worried it would happen again, but found Home Improvements USA to be a pleasant and professional exception. This indicates a dedication to providing a positive experience that builds trust and encourages repeat business. For residents, this means they can rely on a contractor who is accessible and accountable for their work, and who has a strong reputation to uphold within the community. The presence of their office in Naperville also makes it easy for clients to visit, discuss their projects, and review material samples in person, adding an extra layer of transparency and confidence to the process.
Home Improvements USA, Inc. offers a wide array of exterior home remodeling services, providing comprehensive solutions that go beyond just roofing. Their expertise allows them to handle multiple aspects of a project, ensuring a cohesive and well-executed result.
Services offered include:
- Roof Replacement and Installation: Specializing in high-quality roofing materials, including being a certified installer of Malarkey shingles, known for their durability and innovative design.
- Siding Installation and Repair: Providing comprehensive siding services to improve a home's curb appeal, energy efficiency, and protection against the elements.
- Gutter and Gutter Protection Systems: Expert installation of seamless gutters and advanced protection systems to ensure proper water drainage and prevent water damage.
- Window and Door Replacement: Offering professional installation of new energy-efficient windows and doors to enhance a home's comfort and value.
- Storm Damage Repair: Providing expert services to address damage caused by severe weather, including a detailed assessment of the issues and a plan for complete restoration.
- Exterior Remodeling Projects: Handling a wide range of exterior remodeling needs, from soffit and fascia repair to full-scale home exterior overhauls.
Home Improvements USA, Inc. has several key features and highlights that are frequently mentioned by customers, showcasing their strengths and their approach to business.
Features and highlights include:
- Family-Owned and Operated: With over 40 years of experience, this family-run business has a deep-rooted history in the Chicagoland area, building trust and a reputation for quality.
- High-Quality Product Offerings: They are a certified installer of innovative and durable products like Malarkey shingles, offering homeowners a superior choice for their roofing projects.
- Professional and Friendly Staff: Multiple reviews highlight the staff, from sales representatives to office personnel and the installation crew, as being friendly, punctual, and professional, answering questions without hesitation.
- Efficient and Timely Work: Customers have praised the efficiency of their crews, with one reviewer noting a roof replacement was completed within the quoted timeframe.
- Comprehensive Solutions: Their ability to handle a wide range of exterior projects, including roofing, siding, windows, and gutters, makes them a convenient and reliable partner for homeowners.
- Exceptional Communication (in some cases): One customer’s experience with their team, where everyone was friendly and professional and always took their calls or called back promptly, stands out as a testament to their commitment to service.
For more information or to schedule a consultation, you can contact Home Improvements USA, Inc. at their Naperville office.
Contact Information:
Address: 480 Industrial Dr, Naperville, IL 60563, USA
Phone: (630) 420-7619
In conclusion, for residents of Naperville and the broader Illinois region, Home Improvements USA, Inc. offers a compelling option for a roofing and exterior home improvement contractor. Their long history as a family-owned business, combined with their focus on high-quality materials and a broad range of services, makes them a suitable and reliable partner for a variety of projects. While customer experiences can sometimes be mixed, as is common in the contracting industry, the company’s ability to successfully complete large projects in a timely and professional manner, as noted in many reviews, highlights their core strengths. Their local presence, dedication to customer service, and expertise in providing durable solutions for the Illinois climate make them a great choice for locals. By choosing Home Improvements USA, Inc., homeowners are partnering with a company that is not only knowledgeable about the industry but is also deeply rooted in the community it serves.
Home Improvements USA, Inc. House
Roofing Contractor
- Attic venting
- Attic venting installation
- Attic venting repairs
- Gutter cleaning
- Gutter installation
- Gutter repairs
- Roof damage repair
- Roof inspection
- Roof installation
- Roof repair
- Roof repair for storm & wind damage
- Skylight installation
- Skylight repair
- Annual Maintenance
- Asphalt Shingles
- Asphalt Shingles Roofing
- Awning Windows
- Chimney Flashing
- Clogged Gutters
- Completing Remodeling
- Custom Designs
- Custom Replacement
- Custom Replacement Windows
- Custom Windows
- Damage Claims
- Design Consultants
- Entire Roofing
- Entry Door
- Exterior Home Remodeling
- Exterior Remodeling
- Fiber Cement Siding
- Fire Damage
- Free Consultation
- Free Estimate
- Free Estimates And Inspections
- Gutters And Down Spouts
- Hail Damage Metal Roof
- Home Design
- Home Improvement Projects
- Home Improvements
- Home Windows
- Hopper Windows
- Ice Dam Prevention
- Ice Dam Repair
- Insurance Claims
- Leaf Protection
- Lp Smartside
- Metal Roof Panels
- Metal Roof System
- Metal Roofing Asphalt Shingles
- Metal Roofing Installed
- Metal Roofing Replacement
- New Doors
- New Roofing System
- New Siding
- New Windows
- Patio Door
- Perfectly Installing
- Regular Maintenance
- Remodeling Projects
- Replacement Roof Types
- Replacement Roofers
- Replacement Siding
- Replacement Windows Replacement
- Ridge Vents
- Roof Drainage System
- Roof Gutters
- Roofing Project
- Roofing Shingles
- Roofing Siding
- Roofing Windows
- Seamless Gutters
- Siding Installed
- Siding Options
- Siding Panels
- Siding Solutions
- Siding Vinyl
- Sliding Windows
- Soffit & Fascia
- Soffit And Fascia
- Stone Coat Metal Roof
- Stone Coat Metal Roofs
- Stone Coated Roof
- Storm Windows
- Tear Off
- Tear Off And New Roof
- Ventilation Systems
- Vinyl Windows
- Water Damage
- Windows & Doors
- Windows And Doors
- Windows Roofing
- Wood Windows
Window Installation Service
- Casement window installation & replacement
- Double pane window installation & replacement
- General door installation
- General window replacement
- Hurricane impact window installation
- Hurricane shutter installation
- Sliding glass door installation & replacement
- Storm door installation & replacement
- Storm window installation & replacement
- Vinyl window installation & replacement
- Window frame repair & replacement
- Window installation
- Window repair
- Window screen repair
- Gutters clogged
- James Hardie siding
- LP smartside siding
- aluminum gutters
- aluminum siding
- asphalt roofs
- bay windows
- bow windows
- broken gutters
- casement windows
- commercial roofing
- copper gutters
- doors
- double hung windows
- energy efficient windows
- entry doors
- garden windows
- gutter cap
- gutter covers
- gutter guards
- gutter helmets
- gutter protection
- gutter repair
- gutter systems
- gutter toppers
- gutters blocked
- home siding
- leaf filters
- leaf guards
- leaky gutters
- metal roofing
- new gutters
- patio doors
- replacement windows
- roof installation
- roof repair
- roof replacement
- roofing
- roofing company
- roofing contractor
- siding
- siding company
- slider doors
- slider windows
- vinyl siding
- window replacement
- windows
Door Supplier
- Custom doors
- Door design
- General repairs & installation
- Restoration
Contractor
- General construction
- Home addition construction
- Remodeling
Gutter Cleaning Service
- Interior & exterior window cleaning
Home Improvements USA, Inc. Details
Service options
- Online estimates
- Onsite services
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Crowd
- LGBTQ+ friendly
Home Improvements USA, Inc. Location
Home Improvements USA, Inc.
480 Industrial Dr, Naperville, IL 60563, USA
Home Improvements USA, Inc. Reviews
guttersalesprojectproductjobqualitydoorsidingresultsreview
★ 5★ 4★ 3★ 2★ 1HONEST REVIEW. WOULD NOT RECOMMEND THIS COMPANY. First time using Home Improvements USA. Was connected with them through Angi's List. Their sales rep John Broich was very good on the first visit. Sane when he came out for the second visit and this is when I decided to move forward with this company. I liked their roof shingle product they offered (brand of shingle is Malarkey) and thought it was very innovative. Even though John told me they would be 6-8 weeks out from starting the roof replacement project, they actually started within about 4 weeks. This is when the problems started. I received a phone call on a Friday morning from their main office advising me they would like to come out the next Monday to start AND complete the project within the same day. Their sales rep also advised me this should only take 1 day. I thought this was a bit of short notice but considering I did not need to be home, I told them this was ok. Their office rep also told me that he was surprised that someone did not call me sooner to confirm the start date and should have done this. When the next Monday came around, I then received a call confirming the workers were on their way and should arrive in about 1 hour. I then received another call about 30-60 minutes later telling me their truck broke down and they would have to reschedule. I told them I was already not liking this back and forth but if they needed to reschedule then fine, since again, I did not need to be home. About an hour later, I received another phone call saying that they got another truck and would still make it out today. I told them to only come out if they could still get the roof done in 1 day since a couple of hours had now been lost at this point. They insisted on still coming out that day. They arrived and got to work. When their sales rep first came out, I asked about a couple of extra things I wanted to have done and their Sales rep said it would be no problem at all. When their office rep called the Friday before I asked him to confirm the requested extras were known about and on the work order. He seem to have no idea what I was talking and even said those are things that they don't normally do. This is now the 2nd time of miscommunication, first time being the scheduling issue. He said he would talk with the sale rep and the owner of the company and get this straightened out. When the work was being done, I came home at lunch to check on the progress. To my surprise the owner of the company was there watching over everything. I then asked the owner for an update on the progress. While we were talking he made no mention of the few extra things I requested. Again, I advised him what their sales rep agreed to but, this tells me that their office rep did not communicate properly with the owner about the extra requests. The owner guaranteed me that the extra requests would be included and taken care of. At the end of the day, they did finish the roof replacement but they did do any of the extra requests. I contacted back to the owner and he advised that the foreman on the job had an emergency and had to leave early. When the last worker was wrapping up for the day, he told me someone would be by within 1 hour to pickup the trailer they parked in the driveway that they collected all of the debris and garbage in so it would not be in the driveway overnight. No one came to pick it up that night. That was miscommunication #3.Please see attached picture for full/ REMAINING REVIEW.I can not recommend this company due to multiple times of miscommunication. The overall pricing was also seemingly good at first but not worth it after all of the troubles, miscommunications, and cleanup I had to do. But, I would recommend the shingle product itself. I'm sure there are other companies that install the Malarkey shingle product. I have attached pictures of this project. I'm giving 2 out of 5 stars which equals a D. A passing grade sure but, not a good grade.
Nov 19, 2024 · Brandon BurgerWe interviewed a few companies to get a metal roof installed and after weighing the differences, there was no question on who we were going with. Home Improvements USA was exceptional to work with. We had terrible contractor experiences in the past and were so worried it was going to happen, but our experience with them was far from our previous ones. From the start, everyone was friendly, punctual and professional. Whenever I had questions regarding the work, no one hesitated to answer them. They never made me feel like my questions were bothersome. The install went great. The crew was on time each day and they were very efficient. The job took the amount of time they said it would and they even worked through a very cold day. The people in the office were all very helpful and informative with the process and all the info I needed. They always took my call or called me back the moment they could. I am so happy we went with this company and I will recommend them to anyone who is looking to get a project done. They are at the top of my list for future projects. Thanks to the whole team, you all are aces in my book.
Apr 09, 2025 · Angela MehrmanThis is the fourth time that I have had Home Improvements install gutter caps for us. An excellent product, perfect installation and a great crew! We highly recommend Home Improvements!!!
Apr 23, 2025 · J.Carol L.I have nothing but positive things to say. From sales to project management to install. My experience was top notch and couldn't be happier. Would definitely be recommending to all my friends and family.
Jun 23, 2025 · John BergnerGetting my project, gutters & downspouts, was seamless from beginning to end. Great customer service with courteous and respectful contact, including the installer.I would use this company, if needed in the future.
Mar 10, 2025 · Bebe Smith
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