Loyal Exteriors, LLC

When it comes to protecting a home in Wisconsin, the importance of a sturdy and well-maintained roof cannot be overstated. The state's climate, with its severe storms, high winds, and heavy snow, places immense pressure on a home's exterior. This constant exposure to the elements makes finding a trustworthy and skilled roofing contractor a critical task for any homeowner. A local professional who understands these unique regional challenges is essential for ensuring your property remains safe, secure, and well-protected year-round.

Loyal Exteriors, LLC, based in Beaver Dam, Wisconsin, positions itself as a comprehensive restoration and roofing contractor. With a strong focus on natural disaster recovery, they aim to be the go-to solution for residents in the Dodge and Vilas County communities. The company is led by Kevin Shaver, a native of Waukesha with a background as a licensed insurance adjuster, which they highlight as providing invaluable insight into the insurance claims process. This experience is intended to help homeowners navigate what can be a complex and stressful time. Loyal Exteriors presents itself as a family-owned business with over 35 years of combined experience in building and remodeling homes, and a commitment to excellence, quality, and reliability.

However, the provided customer feedback paints a starkly different and more complex picture. While some reviews praise the company for being prompt, reasonable, and professional, others raise serious concerns about the quality of work, accountability, and ethical business practices. One customer's extensive review details a highly negative experience with a large roofing project that allegedly led to multiple leaks, mold, and damage to their home's interior and electrical system. The review claims that the owner, Kevin Shaver, initially dismissed these issues, blaming them on "ice damming" or other factors, and allegedly denied damaging a de-icing system. The customer's claims, which include the involvement of engineers and other professionals, suggest significant problems with the roof's installation, including the removal of all roof vents in the center of the house.

Another review, however, presents a positive experience, stating that Kevin and his team were "great to work with" and that their new roof was installed in "less than a day" at a "very reasonable" price. This contrasting feedback makes it difficult for potential clients to form a singular opinion and underscores the importance of thorough due diligence before hiring any contractor. The negative review also includes a follow-up detailing alleged fraudulent retaliation, which is a serious accusation that further complicates the company's public image.

Loyal Exteriors, LLC is a local company with its primary office located at 300 N Center St, Beaver Dam, WI 53916, USA. This central location in Beaver Dam makes them easily accessible to residents throughout Dodge County and the surrounding areas. The company also lists a northern office in Eagle River, further expanding its reach to serve communities in Vilas County. This local presence is a key part of their business model, allowing them to respond quickly to storm damage and other emergencies that are common in Wisconsin.

Being a local contractor means they are familiar with the specific building codes and climatic conditions of the region. This knowledge is crucial for selecting appropriate materials and installation techniques that can withstand the local weather, from severe thunderstorms to heavy snow loads. Their local roots also suggest a vested interest in their community, which, for many customers, is a significant factor in their decision-making process. They are able to provide free consultations and on-site assessments, which is a convenient service for homeowners dealing with the stress of property damage.

Loyal Exteriors offers a comprehensive range of restoration services for both residential and commercial properties. Their offerings are designed to address a variety of issues, particularly those resulting from natural disasters. Their specialization in insurance claims is a significant part of their business, as they work with homeowners to navigate the often-complex process of getting repairs covered.

Services offered by Loyal Exteriors, LLC include:

• Natural Disaster Restoration: This is a core service, which includes repairing damage from storms, high winds, hail, and fallen trees. They aim to restore properties "to better than new."
• Roofing Restoration: This service covers the repair and replacement of residential and commercial roofs. They work on roofs damaged by weather, wear, and tear.
• Siding Restoration: They provide siding services, including the installation of high-quality materials to enhance a property's durability and appearance. This includes soffit and fascia.
• Insurance Claims: Their founder's background as an insurance adjuster allows them to offer assistance with the claims process, helping clients navigate the paperwork and communication with their insurance provider.

This broad range of services positions them as a full-service restoration company, capable of handling multiple aspects of a home's exterior repair needs after a significant event.

Based on their public-facing information and the provided customer feedback, several features and highlights of Loyal Exteriors, LLC can be identified.

• Founder's Insurance Expertise: The company emphasizes that its founder, Kevin Shaver, has a background as an insurance adjuster, which is highlighted as a benefit for clients navigating insurance claims.
• Over 35 Years of Combined Experience: They promote their team’s extensive experience in home building, remodeling, and storm restoration.
• Prompt and Efficient Service: One positive review notes that a new roof was installed in "less than a day," which is a testament to the team's efficiency.
• Reasonable Pricing: The same positive review mentions that their prices are "very reasonable," which is a key factor for many homeowners.
• Mixed Reputation: The provided reviews show a significant discrepancy in customer experiences. One customer praises the company's professionalism and lack of pressure, while another alleges severe workmanship issues, a lack of accountability, and even fraudulent retaliation. This mixed feedback is a crucial piece of information for any potential client to consider.

Contact Information for Loyal Exteriors, LLC:

• Address: 300 N Center St, Beaver Dam, WI 53916, USA
• Phone: (920) 382-4409

The suitability of Loyal Exteriors, LLC for locals in the Beaver Dam region is a nuanced issue, given the available information. On one hand, their local presence, extensive experience, and specialized knowledge of insurance claims make them an attractive option, especially for homeowners dealing with storm damage. The positive reviews highlight a company that can provide fast, professional, and reasonably priced service. On the other hand, the detailed negative review, which includes serious allegations of poor workmanship, lack of communication, and alleged fraudulent behavior, presents significant red flags. While one can never rely on a single review to form a complete opinion, the severity of the claims warrants caution. For local residents, this means that while Loyal Exteriors may be a suitable choice for some, it is imperative to conduct a thorough investigation, ask for multiple references, and verify all licensing and insurance information. It is also wise to get a detailed, written contract that specifies all aspects of the project, including permits, inspections, and a clear timeline. The company's mixed public image suggests that while they may have many satisfied customers, potential clients should approach their decision with a high degree of care to ensure they have a positive and successful experience.

Loyal Exteriors, LLC

300 N Center St, Beaver Dam, WI 53916, USA