Mose Roberts General Contractors

Finding a contractor for a major home project, such as a new roof or deck, is a significant decision for any homeowner. For residents in the Kentucky region, especially around Lexington, it is crucial to find a company that is not only skilled but also reliable and accountable. Mose Roberts General Contractors is a business that has been involved in the local construction scene, offering services for both roofing and decks. This article aims to provide a factual and balanced look at the company, based on available public data and customer reviews, to help potential clients make an informed decision about their home improvement projects.

A key part of evaluating any contractor is understanding their reputation through the experiences of past customers. For Mose Roberts General Contractors, the feedback presents a very cautious perspective. One customer review details a negative experience with both a roofing and a chimney repair project. The customer notes that after a new asphalt roof was installed, a subsequent chimney repair job, handled by Mose's son, Scot, was not completed and was left with "further damage." The most concerning part of the review, however, pertains to the roofing job itself, which upon inspection by two other roofers, was found to have "squishy spots around the chimney, indicating that the plywood hadn't been replaced under the shingles." The customer attempted to contact Mose and Scot multiple times but was met with no response and was even hung up on. The review concludes with a strong "buyer beware" warning, suggesting the company and its employees are "very smooth talkers in order to get the job" but fail to follow through, leaving the customer with "further expense of having to hire someone to finish the jobs."

Another review, concerning a large deck replacement, echoes many of the same frustrations. The customer states that what "started out as a great project turned out to be very negative." They hired Mose based on assurances of high-quality work and a long-lasting deck. However, "within months of the work being completed," they started having issues with the stain/seal and warping boards. The customer's repeated attempts to contact Mose for a resolution over "almost two years" were met with excuses and, eventually, a refusal to "take any responsibility, nor even attempt to provide a solution." The homeowner expressed extreme disappointment, feeling they were sold "lies" and that Mose "could care less about a customer that invested A LOT of money with him." This review further reinforces a pattern of unresponsiveness and a lack of accountability for the company's work, which is a critical point for any potential client to consider.

Mose Roberts General Contractors is a local business with a physical address at 3855 Boston Rd, Lexington, KY 40514, USA. This location places the company within the Lexington metropolitan area, positioning them to serve homeowners across the region. Being a local contractor is generally a benefit, as it implies a familiarity with local building codes, weather patterns, and the specific needs of homes in Kentucky. However, the importance of this local presence is diminished when customer reviews suggest a lack of accountability and follow-through. The physical location on Boston Road is a standard address for a business in the area, but the most important interactions for clients will be at their own homes, which is where the issues highlighted in the reviews allegedly occurred. For potential customers, while the company's location is accessible, the critical factor to consider is the nature of the service provided on-site.

The services offered by Mose Roberts General Contractors appear to be multifaceted, catering to several common home exterior needs. The information provided points to a business that is not strictly limited to roofing.

The services offered by Mose Roberts General Contractors include:

• Roofing: A core service, as seen in a customer review where they "stripped and put a new asphalt roof on our home." This indicates they perform full roof replacements.
• Chimney Work: The company has offered and performed chimney repair work. One review mentions a "chimney proposition" and subsequent work.
• Deck Replacement: A major service offered is the full replacement of large decks, as detailed in a second customer review.
• Staining and Sealing: As part of their deck services, they also offer to stain and seal decks, and reportedly offer "longer term" products for an upcharge.
• General Contracting: The business name itself, "Mose Roberts General Contractors," suggests a wider range of services beyond roofing and decks, though these are the areas highlighted in the provided reviews.

Based on the public data and customer feedback, the features and highlights of Mose Roberts General Contractors are a complex and conflicting mix of initial impressions versus long-term outcomes.

• Initial "Smooth Talking": A recurring theme in the reviews is that the contractors, including Mose and his son Scot, are "very smooth talkers." They are able to present themselves and their proposals in a way that convinces customers to hire them.
• Unfulfilled Promises: A key highlight, albeit a negative one, is the discrepancy between the company's assurances and the final result. For both roofing and deck projects, customers felt they were not given the high-quality, lasting solutions they were promised.
• Lack of Accountability: Both reviews highlight a significant lack of accountability. When problems arose, the company reportedly failed to respond to calls, offer solutions, or stand behind their work, even when a significant amount of money was invested.
• Competitive Pricing: While not explicitly stated in the reviews, the initial proposition for the chimney repair suggests that the company is willing to negotiate and find a price point for their services.
• Family-Operated Business: The mention of Mose's son, Scot, working for the company suggests it is a family-operated business, which can sometimes be a positive feature, though in this case, it appears to have been a source of added frustration for a customer.

For those in the Kentucky region who might be considering Mose Roberts General Contractors, here is their contact information.

Address: 3855 Boston Rd, Lexington, KY 40514, USA
Phone: (859) 806-4763

It is important to contact them directly and, as the reviews suggest, to be extremely cautious and thorough in your due diligence before entering into any contract.

In conclusion, for residents in the Lexington, Kentucky area, Mose Roberts General Contractors is a company that presents a high-risk proposition based on available public data. While they appear to offer a range of services from roofing to decks, the consistent and highly negative feedback from multiple customers suggests a significant disconnect between the company's promises and its final delivery. The issues of poor workmanship, lack of accountability, and unresponsiveness after payment are serious red flags for any homeowner. The suitability of this company for locals is highly questionable, and any potential client should proceed with extreme caution. It is critical to get multiple quotes from other, more positively reviewed contractors, check references, and ensure a detailed, transparent contract is in place that clearly outlines the scope of work and a plan for any potential issues. The advice from the customer reviews is clear: when dealing with Mose Roberts General Contractors, it is truly a case of "buyer beware."

Mose Roberts General Contractors

3855 Boston Rd, Lexington, KY 40514, USA