Nombach Roofing & Tuckpointing

For homeowners in Illinois, the integrity of your home's exterior is a constant concern. Our state's weather, from severe thunderstorms and heavy winds to freezing temperatures, can put a serious strain on roofs, gutters, and masonry. When it's time for a repair or a full replacement, finding a reliable and professional contractor is critical. Nombach Roofing & Tuckpointing, based in Blue Island, is a local business that offers a variety of home exterior services. This article will provide an in-depth look at their company, their services, and the experiences of local customers, offering insights into why they might be the right or wrong choice for your next home improvement project.

The provided customer reviews offer two very different perspectives on the quality of work and customer service from Nombach Roofing & Tuckpointing. One customer had an extremely negative experience, highlighting numerous issues with a roofing job. The customer detailed damage to their gutters and fish pond, a crooked and cracked chimney cap, and asphalt entering their furnace. The main source of frustration appears to be the company's alleged refusal to take responsibility for the damage, stating that certain items were not part of the contract. This customer's review is a strong warning about potential issues with communication, responsibility, and attention to detail. It shows that for this specific project, the job was not done to a satisfactory standard and that the customer felt ignored and disappointed when they complained. This type of feedback is important for prospective clients to consider when they are looking for a contractor to entrust with their home.

In stark contrast, another customer's experience was overwhelmingly positive. They hired Nombach to replace their entire gutter system and described it as "the best decision I could have made." This customer praised Bob B. for being "very thorough explaining the process and assisting me with the needed financing." They were pleasantly surprised when the job, which was estimated to take 4-6 weeks to start, began just one week after their consultation. The installers were professional, the job was completed in about two hours, and the customer was "pleasantly impressed" with the quality of the work. The review also highlighted the team's cleanliness, as they "cleaned up the old gutters without a trace." This customer was so happy that they would "highly recommend Nombach for your home exterior jobs" and said they would "be calling them back for my other home exterior needs…FOR SURE!" This review paints a picture of a company that is professional, efficient, and dedicated to delivering a high-quality service, especially for gutter replacements.

These two wildly different reviews highlight the importance of understanding the company's strengths and potential weaknesses. While they excel at certain projects, like the gutter replacement described, there may be inconsistencies in execution or communication on other, perhaps more complex, jobs like a full roof replacement. For local homeowners in Illinois, this is a critical consideration. A contractor's ability to consistently deliver high-quality work and stand behind it is a key factor in building trust. The positive review showcases an efficient, professional, and clean operation for a specific type of project, while the negative review raises serious questions about project management, accountability, and customer satisfaction on a different kind of job. This provides a balanced view for anyone trying to make an informed decision about who to hire.

As a local business, Nombach Roofing & Tuckpointing's location and accessibility are key to its operations. The company is situated at 3344 W 127th St, Blue Island, IL 60406, USA. This location places them within the greater Chicagoland area, allowing them to serve a wide range of communities. For homeowners in the South suburbs, this is a significant advantage, as it means they are working with a local company that can respond to inquiries and service calls efficiently. Their presence in Blue Island signifies a commitment to the local area, which can provide a greater sense of confidence for customers who prefer to hire businesses with a physical presence and a history in the community. Their phone number, (708) 388-1090, is a local number, which makes them easily recognizable and accessible for residents in the 708 area code. This local focus is crucial for building the kind of long-term trust that is essential for a home service business.

Nombach Roofing & Tuckpointing offers a variety of services, with a focus on a home's exterior envelope. Based on the company name and the customer reviews, their services appear to include:

• Roofing: The name "Nombach Roofing" indicates that this is a core service. One review was about a roof replacement, suggesting they have experience in this area, though the quality of execution is a point of contention.
• Gutter Replacement and Installation: One customer had a very positive experience with a full gutter system replacement. This suggests that gutter work is a particular strength of the company, with efficient and high-quality results.
• Tuckpointing: The name also includes "Tuckpointing," which is a process of repairing mortar joints in masonry walls. This indicates that they have expertise in masonry and home restoration, expanding their service offerings beyond just roofing.
• Other Home Exterior Jobs: The positive review mentioned that the customer would be calling them back for "other home exterior needs," suggesting they may offer a wider range of services for a home's exterior beyond just roofing, gutters, and tuckpointing.

The provided reviews highlight several key features that can be considered both strengths and potential weaknesses of Nombach Roofing & Tuckpointing. These are the aspects that homeowners should weigh when making a decision:

• High-Quality Gutter Work: The overwhelmingly positive review for the gutter replacement job, which was completed quickly and to a high standard, suggests that this is a particular strength of the company.
• Efficient and Timely Service: The customer was pleasantly surprised that their job was started much sooner than the estimated timeline, and the work was completed in just a few hours. This is a significant highlight for customers who value efficiency.
• Professional and Clean Crews: The positive review noted that the installers were professional and cleaned up "without a trace," which shows a commitment to a tidy and respectful worksite.
• Customer Communication and Accountability: This is the most significant point of conflict. One customer felt that their complaints about damage were not taken seriously and that the company refused to take responsibility for issues that arose during a roofing job. This raises serious questions about their customer service and accountability.
• Inconsistent Project Execution: The stark contrast between the two reviews suggests that the quality of work may vary depending on the type of job or the specific crew assigned.

For those interested in Nombach Roofing & Tuckpointing, here is their contact information:

Address: 3344 W 127th St, Blue Island, IL 60406, USA

Phone: (708) 388-1090

For locals in Illinois, particularly in the Blue Island and greater Chicagoland area, Nombach Roofing & Tuckpointing presents a complex choice for home exterior projects. They have a strong local presence and a reputation for excellence in certain areas, such as gutter replacements, where their efficiency, professionalism, and quality work are highly praised. However, the serious concerns raised by another customer regarding damage, accountability, and communication on a roofing job cannot be ignored. This mix of feedback highlights the importance of being very clear about the scope of work and what is included in the contract before a project begins. A homeowner seeking a new gutter system might find them to be an excellent and reliable option, but someone in need of a full roof replacement might need to proceed with greater caution, with a focus on ensuring all potential issues and responsibilities are clearly documented. This balanced perspective allows local residents to make an informed decision based on the company's demonstrated strengths and the potential for challenges, ultimately helping them to select a contractor that best fits their specific needs and comfort level.

Nombach Roofing & Tuckpointing

3344 W 127th St, Blue Island, IL 60406, USA