Platinum Quality Home Improvements Photos










Platinum Quality Home Improvements Introduce
For homeowners and businesses in Illinois, a durable and well-maintained roof is a fundamental necessity. The state's climate, with its cycles of severe thunderstorms, high winds, and heavy winter weather, can put a roof's integrity to the test. When you're facing a roofing issue—whether it's a leak, storm damage, or simply the need for a complete replacement—finding a local, reliable contractor is the first step toward peace of mind. In the Freeport area, Platinum Quality Home Improvements is a company that provides a range of roofing and exterior services to meet these needs. This article offers an overview of the company, their services, and a look at their reputation in the community, helping local users make an informed decision about their next home improvement project.
Platinum Quality Home Improvements positions itself as a provider of comprehensive home improvement services, specializing in the exterior of a property. While their name is synonymous with roofing, they also offer a variety of other services that can help protect and beautify a home. They understand that a home’s exterior components, including the roof, siding, and gutters, work together as a system to defend against the elements. This integrated approach allows them to offer a more complete solution to homeowners who may be dealing with multiple issues at once. They are equipped to handle projects from start to finish, from the initial inspection to the final cleanup.
The company's mission is to provide high-quality craftsmanship and a seamless experience for their clients. In the world of contracting, customer experiences can vary widely, and public feedback for Platinum Quality Home Improvements reflects this. On one hand, a customer praised the company for their professionalism, efficiency, and thoroughness, highlighting a positive experience from the initial consultation to the quick completion of a new roof installation. On the other hand, another review detailed a very negative experience, including a roof that leaked shortly after installation, a dispute over ice damming as the cause, and a lack of response to follow-up calls and a complaint filed with the state. This disparity in feedback underscores the importance of thorough due diligence and clear, written agreements with any contractor.
Platinum Quality Home Improvements is conveniently located at 418 W Meadows Dr, Freeport, IL 61032, USA. This central location in Freeport allows them to be a local resource for residents and businesses in the city and surrounding areas. Being a local contractor means they have an intimate understanding of the specific weather challenges and building codes that are relevant to the region. This knowledge is a distinct advantage, as it ensures that their work is not only of high quality but also compliant with all local standards. Their location makes them easily accessible for in-person consultations and allows for a quicker response time, which is particularly valuable in emergency situations, such as storm damage.
Platinum Quality Home Improvements offers a range of services that go beyond just roofing, providing comprehensive solutions for a home’s exterior. This versatility makes them a valuable resource for homeowners with diverse needs.
Services Offered:
- Residential and Commercial Roofing: They specialize in both residential and commercial roofing projects, handling new installations, replacements, and repairs.
- Siding Services: In addition to roofing, they provide siding installation and repair to enhance a home's curb appeal and protect its structure.
- Gutter Services: The company installs and maintains gutter systems, which are vital for directing water away from a home's foundation and preventing water damage.
- Hail and Wind Damage Inspection and Restoration: They offer specialized services for damage caused by severe weather, assisting clients with inspections and the restoration process.
- 24/7 Storm Damage Response: The company is equipped to respond to urgent storm damage needs around the clock, providing timely solutions to prevent further property damage.
Based on their business profile and customer feedback, Platinum Quality Home Improvements has several key features that define their operation.
Features / Highlights:
- Broad Service Offering: Their ability to handle roofing, siding, and gutters means they can provide a complete exterior overhaul, offering a convenient, one-stop solution for homeowners.
- Quick Turnaround: Some customers have noted the crew’s efficiency and speed, with one project being a complete tear-off and new roof installation in a single day.
- Specialization in Storm Damage: Their expertise in inspecting and restoring properties after hail and wind damage makes them a relevant and valuable resource for residents in Illinois, a state prone to such weather events.
- Commitment to Quality: The company aims to deliver high-quality craftsmanship, a promise that is a central part of their business name and mission.
For residents in the Freeport, Illinois area and the broader region, reaching out to Platinum Quality Home Improvements is the first step toward a potential project.
Contact Information:
- Address: 418 W Meadows Dr, Freeport, IL 61032, USA
- Phone: (844) 766-3815
In conclusion, Platinum Quality Home Improvements is a suitable option for locals in the Freeport, Illinois area due to its specialized services and local presence. They offer a comprehensive range of exterior services, from roofing and siding to gutter installation, making them a one-stop-shop for many home improvement needs. Their expertise in storm damage repair is particularly valuable in a region that regularly experiences severe weather. While it's clear that customer experiences can vary, the company's commitment to efficiency and its readiness to tackle a wide variety of projects are key selling points. For any homeowner in Illinois looking for a local contractor to address roofing or exterior issues, it is always recommended to engage in thorough communication and review all terms before beginning work. Platinum Quality Home Improvements remains a local contractor with the potential to provide a professional service for your next project.
Platinum Quality Home Improvements Inside
Roofing Contractor
- Gutter installation
- Gutter repairs
- Roof inspection
- Roof installation
- Roof repair
- Roof repair for storm & wind damage
- Skylight installation
- 24 Hour Emergency Service
- A New Roof
- Asphalt Roofing Metal Roofing
- Asphalt Roofing System
- Asphalt Roofing Systems
- Asphalt Shingles
- Asphalt roofing
- Can Install
- Cedar Shakes
- Clean Up
- Commercial Property
- Commercial Roofing
- Complete Roofing Systems
- Completed Roofing
- Damaged Siding
- Durable Roofing
- Emergency Roofing Services
- Emergency Service Available
- Free Roof Inspection
- Free Roofing Estimates
- Free Siding Estimates
- Gutters And Downspouts
- Home Improvement Services
- Home Improvements
- Home Roofing
- Improvements Roof
- Lp Smartside Siding
- Metal Roof Replacement
- Metal Roofing Installation
- Metal Roofing Products
- Metal Roofing Projects
- Metal Roofing Siding
- Metal Roofing Systems
- Metal roofing
- New Gutters
- New Window
- Property Improvement
- Recent Siding
- Residential And Commercial
- Roof Issues
- Roof Replacement Or Installation
- Roofing Damage Repair
- Roofing Estimates And Inspections
- Roofing Metal Roofing
- Siding & Windows
- Siding Projects
- Siding Replacement
- Siding Window
- Siding, Windows
- Slate Shingles
- Standing Seam Metal Roofing
- Standing Seam Metal Roofing Systems
- Steel Roofing Systems
- Stone-Coated Steel Roofing
- Storm Damage Repair Services
- Tear Off
- Vinyl Siding Installation
- Window And Roofing
- Window Replacement Services
- Windows And Storm Damage
- Wood Shingles
Platinum Quality Home Improvements Details
Accessibility
- Wheelchair accessible parking lot
Platinum Quality Home Improvements Location
Platinum Quality Home Improvements
418 W Meadows Dr, Freeport, IL 61032, USA
Platinum Quality Home Improvements Reviews
pricewaterwarranty
★ 5★ 4★ 3★ 2★ 1Platinum put a new roof on my mom’s house in December of 2020. She had water coming into the house which wrecked her kitchen ceiling and bathroom ceiling. Called Platinum and they blamed it on ice damming. Had another construction company come and inspect the roof. They saw several issues including a code violation. This week my mom had entire roof redone by another company. Platinum has a warranty for their work and they never made things right with my mom. Wouldn’t even return phone calls or respond to a complaint filed to Illinois Attorney General. Beware of this company!
Jul 05, 2024 · Teresa KnipschieldPlatinum Quality Home Improvements gave me a much needed new roof. From start to finish, the guys did a great job! Kevin was very professional when I met with him to discuss pricing as well as shingle colors. Josh and Dustin had a crew to my house in no time. They did a complete tear off and a new roof in a day. The crew was very efficient, and they were very thorough. I definitely recommend them to anyone looking to get a new roof!
Aug 20, 2021 · Laura NicoleWhere to begin? We hired Platinum Quality to replace our roof in 2020 with a new steel Decra roof. While they were in the process of installing the roof, a bad storm came through and did over $100,000 in water damage to our house. This review itself is not about that issue, as the owner at the time, Josh, did everything he could to help us recover and the insurance process was relatively smooth. This review is due to ongoing leak/warranty issues and the fact that the current owner, Kevin, is refusing to do any warranty work or even come look at the roof. Kevin claimed we owed them $3,500 for additional work they did. We have shown Kevin proof in our text messages with Josh that we did not indeed owe them any money. This is because their insurance did not cover roughly $5,000 of our personal belongings. Josh and I came to an agreement that we would call the money we owed each other even for the additional work and the insurance claim. Josh never said or even hinted that we would be losing our warranty coverage (they technically owed me more money that I owed them). Kevin now says that we have zero warranty now through their company (should be 50 years) on our new $28,000 roof and refuses to send someone out. As a business owner myself, it is frankly astonishing to me the way that Kevin is acting. I had been patient and polite with Kevin, proved to him that we did not owe the company any money, and he repaid us by completely and unjustly revoking our roof warranty and refusing to stand by their craftsmanship. We would have absolutely recommended Platinum Quality under their original owner, but he has since left the company. Buyer beware.Editing to respond to Kevin's reply:1) As I stated in the review, your company would have gotten a great review for your services during the storm and for how Josh (the past owner) handled everything. My review had nothing to do with the storm damage issues; I greatly appreciated Josh's assistance in going above and beyond for us when your insurance company beat around the bushes. We also could have cost your insurance company a whole lot more in damages if my wife and I hadn't decided to live in our basement for 6+ months with all of our pets during the construction. I'm sure paying for a hotel and pet boarding for 6 months would have been a pretty penny.2) I don't find it unreasonable to want to be reimbursed for couches, beds, mattresses, and wood entertainment units that were water damaged and permanently stained.Really, "dry them out"?3) I'd also like to point out to everyone that Kevin left my business a 1-star rating in retaliation for this review. How's that for "unreasonable"?
Apr 20, 2023 · kyle weberPlatinum Quality Home Improvements was amazing to work with. They are professional, honest, and timely. The prices were excellent and they left a very clean job site. I will certainly recommend them to friends and family. Thank you for taking care of my home!
May 13, 2021 · Justin HamiltonGreat crew! Great Price! Fast and efficient!What impressed me most was the attention to detail during clean up. My roof looks great! I couldn’t have asked for a better experience!
May 19, 2021 · Tom Keyes
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