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Purpose Roofing and Waterproofing ico

Purpose Roofing and Waterproofing

Roofing contractor ★4.0

23091 Antonio Pkwy Suite 335, Rancho Santa Margarita, CA 92688, USA

4.0
Neighbor—beware! We hired this company for some roof repair back in 2022. We had some cracked tiles and debris on the roof. They helped us out, we paid them $2100 and we thought that was it. However, In 2023, we started experiencing leaks (never had them before the roof repair), resulting in interior water damage and paid them $7800 to waterproof/repair the leaks. During the course of this work which took two months, they used improper (too long) nails and punched multiple holes in the roof that penetrated into our interior ceiling. Even after all this, the waterproofing didn’t work and we continued to have leaks through June of 2024 when we paid them another $5147 hoping for a final solution. We continue to have leaks in the same spots that had been repaired. Water literally falls on the heads of my children while they are in bed. This company then sent us a quote to redo the entire roof for $24,000. We have offered them multiple compromises to try and get our roof fixed. We simply want them to do quality work that lasts and to stand by the work they have done. It takes weeks to get them to respond to simple emails asking for help. Now, they are basically ignoring us and nothing has been fixed. The field team has been friendly, but the home office is not responsive and their waterproofing is not effective. I have been advised to hire an attorney but would prefer that they step up and get it fixed once and for all. I will report back here on how this finally is resolved. - AMBER HARRINGTON
Purpose Roofing and Waterproofing Overview Photos Intro House Detail Location Reviews

Purpose Roofing and Waterproofing Photos

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Purpose Roofing and Waterproofing Introduce

For homeowners and businesses across California, the integrity of a roof is paramount. It’s the first line of defense against the elements, protecting valuable assets and ensuring the comfort and safety of occupants. When it comes to something as crucial as your roof, choosing a reliable and experienced roofing contractor is a decision that demands careful consideration. In the vibrant communities of California, Purpose Roofing and Waterproofing stands as a notable name in the industry, offering a range of services from their base in Rancho Santa Margarita. This article provides a comprehensive overview of Purpose Roofing and Waterproofing, exploring their services, accessibility, and what makes them a significant player in the California roofing landscape, all viewed from the perspective of a local Californian seeking dependable roofing solutions.

California's diverse climate, from the intense heat of inland areas to the dampness of coastal regions, presents unique challenges for roofing systems. Homeowners and commercial property managers alike require roofing solutions that are not only aesthetically pleasing but also durable and capable of withstanding these varied conditions. Purpose Roofing and Waterproofing aims to meet these demands by providing expertise in both general roofing and specialized waterproofing services. Understanding their capabilities, customer experiences, and commitment to service is key for anyone in California looking for a trusted partner to address their roofing needs.

Location and Accessibility

Purpose Roofing and Waterproofing is strategically situated at 23091 Antonio Pkwy Suite 335, Rancho Santa Margarita, CA 92688, USA. This location in Orange County positions them to effectively serve a wide area across Southern California. Rancho Santa Margarita is a well-connected community, allowing for relatively easy access for clients within the immediate vicinity and surrounding cities.

Their presence in a suite within a commercial complex suggests a professional and established operation. For local residents in Rancho Santa Margarita, Lake Forest, Mission Viejo, and other nearby areas, their office is conveniently located for consultations, material discussions, or simply to drop by with inquiries. The accessibility from major roads in Orange County means that their teams can efficiently deploy to various job sites, ensuring that services can be provided promptly whether you're in a bustling urban center or a more suburban setting within California. This centralized location helps in managing projects efficiently and responding to client needs across a significant part of the state.

Services Offered

Purpose Roofing and Waterproofing provides a range of services aimed at addressing various roofing and waterproofing needs for both residential and commercial properties in California. Their offerings are designed to provide comprehensive solutions for maintaining the integrity and longevity of roofs.

  • Residential Roofing Services: This includes new roof installations, complete roof replacements, and re-roofing projects for homes. They likely work with various common residential roofing materials such as asphalt shingles, tile roofs, and potentially metal roofing systems.
  • Commercial Roofing Services: Tailored roofing solutions for businesses, industrial buildings, and other commercial properties. This can involve the installation and maintenance of commercial roofing systems, including flat roofs, TPO, EPDM, or modified bitumen, depending on the specific needs of the commercial structure.
  • Roof Repair: Addressing a variety of roofing issues, such as leaks, damaged or missing tiles/shingles, flashing repairs, and general wear and tear. Timely and effective repairs are crucial for preventing further damage to the underlying structure.
  • Waterproofing Services: A specialized service focused on preventing water intrusion. This can involve applying waterproofing membranes, sealants, or other protective layers to roofs and sometimes other building components to ensure they are impervious to water. This is particularly important in areas prone to heavy rainfall or where water damage is a significant concern.
  • Roof Inspections: Conducting thorough assessments of roof conditions to identify existing problems, potential vulnerabilities, and to provide recommendations for necessary repairs, maintenance, or replacement. These inspections can be crucial for insurance purposes or routine property upkeep.
  • Maintenance Programs: Offering ongoing maintenance to extend the lifespan of a roof, identify minor issues before they become major problems, and ensure the roof continues to perform optimally.

Features / Highlights

When evaluating a roofing contractor, certain features and highlights can provide insight into their operational strengths and commitment to their clients. Purpose Roofing and Waterproofing presents several aspects worth noting for potential customers in California.

  • Specialization in Waterproofing: A distinct feature of Purpose Roofing and Waterproofing is their explicit inclusion of "Waterproofing" in their name and service offerings. This indicates a focused expertise in preventing water intrusion, a critical aspect of roof integrity, especially in a state with diverse weather patterns where leaks can lead to significant damage. This specialization suggests a deeper understanding of moisture management beyond basic roofing.
  • Professional Inspection Services: As evidenced by a customer review, Purpose Roofing and Waterproofing offers thorough roof inspections. Their ability to go "the extra mile" and communicate with external parties like mortgage insurance companies demonstrates a commitment to comprehensive service beyond just physical repairs, helping clients navigate complex situations.
  • Customer Communication (Mixed Reviews): While one customer highlighted professional and responsive communication from Arthur and his team, another review indicates significant challenges with responsiveness from the home office and prolonged issues with repair effectiveness. This suggests that while individual field interactions can be positive, consistency in communication and follow-through across all levels of the company may vary, which is an important consideration for potential clients.
  • Focus on Problem Resolution: For the positive review, the company's willingness to "take the extra time to understand my needs and also did the extra work to resolve the issue with my insurance" highlights a problem-solving approach. They are willing to engage beyond the immediate physical roof work to address underlying client concerns.
  • Experience with Varied Issues: Their involvement in both simple inspections for insurance purposes and complex leak repairs and waterproofing indicates a breadth of experience across different roofing challenges.

Contact Information

For those in California looking to engage with Purpose Roofing and Waterproofing, their contact details are readily available, facilitating easy communication for inquiries, service requests, or consultations.

Address: 23091 Antonio Pkwy Suite 335, Rancho Santa Margarita, CA 92688, USA

Phone: (949) 409-5450

Mobile Phone: +1 949-409-5450

These contact points offer direct lines to their team, allowing potential clients to discuss their roofing needs, schedule inspections, or inquire about specific services. Given the nature of roofing issues, having accessible contact information is crucial for timely responses and project initiation.

Conclusion: Why this place is suitable for locals

For residents and businesses across California, particularly within Orange County and surrounding areas, Purpose Roofing and Waterproofing offers a range of services that can be highly suitable for addressing diverse roofing and waterproofing needs. Their base in Rancho Santa Margarita provides a localized presence, allowing them to understand the specific architectural styles, building codes, and climatic considerations prevalent in this part of California.

A key advantage for locals is their specialization in waterproofing, a critical aspect in a state that, while often dry, can experience intense rainy seasons that test the limits of even well-maintained roofs. This specific expertise suggests a deeper level of commitment to preventing water damage, which is a major concern for property owners. Their willingness, as seen in one customer's experience, to go beyond just the physical repair and assist with insurance communications demonstrates a client-focused approach, aiming to resolve the broader issues a homeowner might face.

However, it's also important for locals to consider all available feedback. While some experiences highlight professionalism and thoroughness, particularly from the field team, other accounts suggest potential challenges with home office responsiveness and long-term effectiveness of certain repairs. For local Californians, this means it is prudent to engage in clear and consistent communication from the outset, ensure detailed contracts are in place, and possibly seek references for similar projects.

Ultimately, Purpose Roofing and Waterproofing presents itself as a contractor with significant capabilities in both general roofing and specialized waterproofing. For those in California prioritizing expertise in water damage prevention and seeking a contractor familiar with local conditions, they offer a viable option. As with any significant home or business investment, thorough due diligence and open communication will help ensure a positive outcome for local Californians choosing Purpose Roofing and Waterproofing for their essential roofing needs.

Purpose Roofing and Waterproofing House

  • Roofing Contractor

  • Attic venting
  • Gutter installation
  • Gutter repairs
  • Roof inspection
  • Roof installation
  • Roof repair
  • Roof repair for storm & wind damage
  • Skylight installation
  • Skylight repair
  • Commercial Roof Restoration
  • Decking Replacement
  • Flat Roof
  • Free Roof Inspection
  • No Cost Inspection
  • Repairs And Maintenance
  • Residential And Commercial Roofing
  • Residential Roofing
  • Restoration Systems
  • Roof Assessments
  • Roof Maintenance
  • Roof Replacements
  • Roof Restoration Systems
  • Roofing And Waterproofing
  • Shingle Replacement
  • Sloped Roofs
  • Thorough Cleaning
  • Thorough Inspections
  • Waterproofing
  • Waterproofing Roof

Purpose Roofing and Waterproofing Details

  • From the business

  • Identifies as women-owned
  • Service options

  • Onsite services
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Purpose Roofing and Waterproofing Location

Purpose Roofing and Waterproofing

23091 Antonio Pkwy Suite 335, Rancho Santa Margarita, CA 92688, USA

Purpose Roofing and Waterproofing Reviews

An average rating of ★4.4 from 23 user reviews.

inspectionestimatecommunicationcrewleaksprojectinterestintegrityphotoarea

★ 5★ 4★ 3★ 2★ 1

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