Rigdon Roofing Inc

Introduction / Overview

When Virginia residents in the Virginia Beach and broader Hampton Roads area require roofing services, they often seek contractors with a reputation for quality, reliability, and excellent workmanship. A roof is a critical component of any home, and the decision of who to trust with its installation or repair is of paramount importance. Rigdon Roofing Inc, based in Virginia Beach, has a history of providing roofing services to the local community. This article provides an overview of the company, its location, and its services, based on publicly available information and customer feedback.

The information available suggests a complex history regarding Rigdon Roofing Inc's service and customer satisfaction. While the company has been active in the area, multiple public reviews raise significant concerns about the quality of their work and their follow-up service. One detailed account from a homeowner who purchased a house with a new roof installed by Rigdon Roofing Inc in 2018 highlighted several major issues. The primary concern was the discovery of two different leaks in the roof shortly after purchase. The homeowner's experience with the company's response was described as difficult, with a need for multiple follow-ups to get them to inspect the issues. According to the review, the company initially attributed the leaks to causes other than the roof itself, which led the homeowner to seek help from a different contractor to resolve the issue.

A subsequent update from the same homeowner in 2021 revealed a more serious underlying problem. In the process of fixing a second leak, it was discovered that the "new" roof installation was botched. Specifically, the old shingles were left where the roof meets the siding, and new shingles were simply placed over them. This improper installation was cited as the cause of the leak and led to rotted wood, which the homeowner documented with photos. This kind of workmanship, if accurately described, is a major red flag for potential clients, as it suggests a lack of attention to detail and a failure to adhere to proper installation standards.

Another review from a separate customer provided a similar, long-standing issue. This individual's mother had a roof installed by the company about ten years prior, and it "has leaked from day one." The review states that the installation was not done properly, leading to water damage inside the home. The mother eventually gave up on the back-and-forth communication with the company and had the roof removed and replaced by another contractor. These accounts paint a concerning picture of a pattern of quality and service issues. It is important for potential customers to consider this public feedback carefully when evaluating their options for a roofing contractor.

Location and Accessibility

Rigdon Roofing Inc is located at 712 Howell St, Virginia Beach, VA 23464, USA. This address places the company within the heart of Virginia Beach, a key city in the Hampton Roads metropolitan area. Being centrally located in Virginia Beach provides the company with good accessibility to a large portion of the region's population. Their presence in the local area means they are logistically positioned to serve residential and commercial clients not just in Virginia Beach, but also in surrounding communities.

The location on Howell Street is situated in an area that allows for relatively easy access to major roadways, which is essential for a contractor that needs to travel to various job sites. This accessibility can be a benefit for customers seeking a local service provider who can respond promptly to inquiries and project needs. The company's physical presence in Virginia Beach suggests a local focus, which can sometimes be a positive for customers who prefer to work with contractors who are part of their community.

However, while a local presence is often a good thing, the public reviews suggest that accessibility and responsiveness for follow-up issues may have been a challenge in the past. One review noted that the homeowner had to "follow up several times to get them to come out to look" at a leak, indicating that while they may be geographically close, their service responsiveness has been a point of concern for some customers.

It is important for potential clients to consider the entirety of the information available. While the company's address is local, the customer experiences with their service responsiveness and project quality should be a significant part of the decision-making process.

Services Offered

Based on the publicly available information, Rigdon Roofing Inc has been involved in the following services:

• New Roof Installation: The company has performed new roof installations on residential properties, as mentioned in customer reviews.
• Roof Repair: The company has been contacted for roof leak repairs, indicating they offer this service.
• Roof Warranties: As per one review, the company offered a 1-year warranty on a new roof installation. It's worth noting that the customer later found this to be a short duration compared to what other contractors in the area offer.

Features / Highlights

Based on publicly available information and customer feedback, the following can be highlighted about Rigdon Roofing Inc:

• Local Presence: The company is based in Virginia Beach, VA, providing a local option for residents in the Hampton Roads area.
• Residential Focus: The customer reviews specifically mention work on residential homes, suggesting a primary focus on this market.

It is also important to note the public feedback that highlights several negative features:

• Questionable Workmanship: One review explicitly states that a "new" roof installation was "botched," with old shingles left underneath new ones, leading to leaks and rot.
• Short Warranty Period: A 1-year warranty was offered on a new roof installation, which a customer found to be significantly shorter than the warranties offered by other local contractors.
• Poor Customer Service: Customers reported difficulty in getting the company to respond to requests for repair, with multiple follow-ups required. A separate review mentioned a long history of communication issues.
• Inaccurate Problem Diagnosis: In one case, the company allegedly misdiagnosed the cause of a leak, leading the homeowner to seek help from a different contractor to resolve the issue.

Contact Information

The provided contact information for Rigdon Roofing Inc is as follows:

Address: 712 Howell St, Virginia Beach, VA 23464, USA

Conclusion: Why this place is suitable for locals

For residents of Virginia Beach and the surrounding Hampton Roads area, the process of selecting a roofing contractor requires careful consideration and research. Rigdon Roofing Inc, a local company, has a history of providing roofing services in the area. However, publicly available reviews from real customers raise significant concerns that prospective clients must take into account.

The customer experiences detailed in public forums describe issues with a short warranty period, poor workmanship that led to leaks and rot, and a lack of responsive customer service when attempting to address these problems. One review even recommended using a different company instead, based on their experience. These accounts, if accurate, suggest a pattern of service that may not meet the expectations of homeowners seeking a high-quality, durable roofing solution and reliable follow-up.

In a market with numerous roofing contractors, the choice of who to hire is a crucial decision that impacts the long-term safety and value of a home. Based on the information available, it would be prudent for Virginia residents to conduct extensive due diligence, seek out multiple quotes, and thoroughly vet any contractor they are considering. The public feedback surrounding Rigdon Roofing Inc suggests that a homeowner would need to be extremely cautious, ensuring all terms, warranties, and potential solutions are clearly documented in a signed agreement before any work begins. For many locals, the negative experiences shared by previous customers may be a deciding factor in choosing to explore other, more positively reviewed options in the area.

Rigdon Roofing Inc

712 Howell St, Virginia Beach, VA 23464, USA