Silktown Roofing, Inc.

In Connecticut, where the climate presents unique challenges to property owners, a reliable and well-maintained roof is a crucial asset. The state's weather, with its heavy winter snowfalls and intense summer storms, demands a level of durability and craftsmanship that only experienced contractors can provide. When searching for a roofing contractor, local residents often look for a company with a proven track record, a commitment to quality, and a deep understanding of regional needs. Silktown Roofing, Inc., a company with a long history in the Manchester area, has positioned itself as a major player in the New England roofing industry, particularly in the commercial and industrial sectors.

Founded in 1984, Silktown Roofing, Inc. has grown from a small operation into a large commercial roofing and waterproofing contractor in the Northeast, with over 300 employees. The company's longevity and growth are a testament to its scale and presence in the industry. Silktown Roofing prides itself on self-performing all of its projects, which, in their view, allows them to maintain complete quality control and ensure safe working conditions. They state that their founding values of quality workmanship, integrity, and exceptional customer service are still top priorities. The company has a reputation for handling a wide range of projects, from minor emergency repairs to large, multi-million dollar new construction and re-roofing installations. They also emphasize their use of warranted materials and adherence to strict installation guidelines set by product manufacturers and the National Roofing Contractors Association (NRCA).

Silktown Roofing, Inc. is located at 27 Pleasant St, Manchester, CT 06040, USA. This location serves as a key base of operations for their extensive work across the Northeast. Their presence in Manchester makes them a local business for residents in the immediate area and provides a hub for their broader regional services. This location also houses a state-of-the-art custom architectural sheet metal fabrication warehouse, which highlights their ability to handle specialized projects with precision. The company also maintains a large fleet of heavy equipment and an on-site mechanical garage, which they say allows them to mobilize quickly and operate with self-reliance, streamlining project execution and maintaining efficiency. Their central location in Connecticut makes them a logistically accessible option for commercial and industrial clients throughout the state.

Silktown Roofing, Inc. offers a comprehensive array of services, primarily focused on commercial and industrial clients, but with capabilities that can extend to various projects. Their expertise spans all aspects of a building’s exterior envelope, from the roof itself to waterproofing.

• New Roof Installations: They provide new commercial roof installations, coordinating with other on-site contractors to ensure a seamless process for large-scale projects.
• Reroofing: They handle the full removal of existing roofing systems and their proper disposal and recycling, followed by the installation of a new, durable roof.
• Preventative Roof Maintenance: Silktown offers maintenance programs designed to extend a roof's life, protect warranties, and significantly reduce the need for emergency repairs.
• Historic Restoration: They have a division dedicated to historic restoration, adhering to historical aesthetics while also structurally enhancing the roofing system.
• Waterproofing: With a full waterproofing division, they can complete the process of protecting the entire building envelope from moisture.
• Custom Metal Work: They specialize in custom metal roofing and on-site metal fabrication, offering durable and recyclable alternatives to traditional roofing materials.
• Emergency Leak Response: The company offers 24/7 emergency services for leaks and other urgent issues, with a team dedicated to responding promptly to minimize damage.

Based on the information available, a number of features and highlights define Silktown Roofing, Inc.'s service model. These points help illustrate their scale and their approach to the roofing industry.

• Large-Scale Capabilities: With over 300 employees and a massive equipment fleet, Silktown has the resources to handle very large and complex commercial and industrial projects, from small repairs to multi-million dollar jobs.
• Self-Performing Labor: They are proud to self-perform all their work, which they state gives them complete quality control over every project and ensures consistent results.
• Certifications and Warranties: Silktown Roofing is a GAF PlatinumElite™ Commercial Contractor, which allows them to offer some of the industry's strongest warranties, including a Diamond Pledge™ NDL Roof Guarantee. This certification indicates a high level of expertise and adherence to manufacturer standards.
• Advanced Technology: The company utilizes modern technology, including drones with FAA-licensed pilots, for scaling, mapping, and thermal imaging to detect moisture on rooftops, which can save time and money.
• Safety Focus: They state that their safety protocols and training programs exceed federal, state, and local OSHA standards, emphasizing a strong commitment to the safety of their team members and clients.
• Customer Service Claims: The company's website highlights their commitment to "service and quality workmanship," stating that they strive to make things right with unhappy customers. However, it is important for consumers to note that some public reviews may express different experiences regarding customer service and responsiveness to issues.

For more information or to request an estimate for a roofing or waterproofing project, you can contact Silktown Roofing, Inc.

Address: 27 Pleasant St, Manchester, CT 06040, USA
Phone: (860) 647-0198

In conclusion, Silktown Roofing, Inc. is a local business that serves a wide area of Connecticut, with a strong focus on commercial and industrial roofing. Their decades of experience, large-scale capabilities, and use of advanced technology make them a prominent contractor in the region. They are a suitable choice for businesses and property managers who require a company with the resources to handle complex, large-scale projects, and who value a contractor with a strong presence in the market. As with any major home or business improvement project, it is always recommended that consumers perform their own thorough research, including checking with the CT Department of Consumer Protection, to ensure a contractor is the right fit for their specific needs. Their local office in Manchester and their emphasis on quality and service make them a viable option for those in the area.

Silktown Roofing, Inc.

27 Pleasant St, Manchester, CT 06040, USA