Southeastern Roofing & Restoration

For homeowners in South Carolina, a trustworthy and reliable roofing contractor is a crucial partner in maintaining the safety and value of their property. The local climate, with its intense sun and susceptibility to severe storms, places high demands on a home's roof. When seeking a company for a new roof, a repair, or a restoration project, it is essential to have all the facts. This article aims to provide a factual and objective overview of Southeastern Roofing & Restoration, based in Rock Hill, South Carolina, using publicly available information and customer feedback to help locals make an informed decision.

Southeastern Roofing & Restoration is a business located in Rock Hill, SC. As a local business, it is positioned to serve the community's roofing and restoration needs. However, the available public data, particularly from customer reviews, raises significant concerns about the company's operational practices and customer service. One review describes a homeowner who purchased a house with a roof previously worked on by this company, only to discover "shoddy workmanship" that led to a costly repair by another roofer. The review explicitly states, "DO NOT USE THESE GUYS" and mentions repeated, unanswered calls and texts to the owner, Tim. Another customer review echoes this sentiment, mentioning that the owner, Tim, had "gone AWOL" and that phone calls and text messages were "unanswered" after the company was paid in full for a job that was not completed. The customer also noted that a general contractor who referred them to this company is "not using him anymore." This information suggests a significant shift in business practices and a potential lack of reliability and accountability, which are critical factors for any homeowner to consider.

Southeastern Roofing & Restoration is located at 1059 Hands Mill Hwy, Rock Hill, SC 29732, USA. This location places the company within the Rock Hill community, making it geographically accessible to residents in the area. A local presence can be a key advantage for a business, allowing for a deep understanding of regional building standards and a quicker response time for service calls. However, as noted in the customer feedback, physical proximity does not guarantee a timely or professional response. The accessibility of the location is a point of fact, but it must be considered in light of the reported issues with communication and follow-through. For a local user in South Carolina, a business's location is often a sign of their commitment to the community, but the company's actions and reputation ultimately carry more weight in the decision-making process.

Based on the company name, Southeastern Roofing & Restoration, it is reasonable to infer a range of services related to roofing and general restoration. These services would typically include roof repairs, new roof installations, and potentially other restoration projects. However, the public data and customer reviews do not provide a detailed list of their offerings. The negative feedback focuses on the execution of work and a lack of follow-through, rather than on the specific types of services offered. One review mentions an "installation" that was left unfinished, and another refers to a roof that needed to be repaired due to "shoddy workmanship." These accounts suggest that while the company may have offered standard roofing services, the quality of the work and the completion of projects have been a cause for concern for some customers. It is recommended that any potential client seek a detailed, written scope of work and a clear contract outlining all expectations before engaging with this company.

• Roofing and Restoration: The company name suggests a focus on both roofing services (repairs, installations) and broader restoration work.
• Unfinished Installation: One customer review explicitly mentions an "installation" that was not completed, despite the company being paid in full.
• Repair and Replacement: The feedback from a homeowner who purchased a property with previous work done by this company suggests their services included roof replacement, which subsequently failed.

The key features and highlights of Southeastern Roofing & Restoration are primarily shaped by the feedback from customers. These reviews provide the most transparent view of the company's operations and serve as a crucial resource for locals seeking information. Unfortunately, the available reviews highlight significant negative aspects of the company's practices, which are essential for potential clients to be aware of. The feedback suggests a pattern of unprofessionalism and a lack of accountability, which are critical factors in the home service industry. A professional and reliable contractor is expected to stand by their work and maintain open lines of communication, and the reviews indicate that this has not been the case for all customers. While this is not an exhaustive record, it is a significant part of the public data available for this company. Homeowners are advised to seek a contractor with a strong, consistently positive record of client satisfaction and professional conduct.

• Poor Communication: One customer stated that "repeated calls and texts" went unanswered, and another mentioned that the owner had "gone AWOL" and that "phone calls and text messages go unanswered."
• Unprofessional Conduct: The feedback indicates a lack of follow-through on promised work, with one job left unfinished after payment.
• Questionable Workmanship: A review from a new homeowner explicitly mentions "shoddy workmanship" that led to significant damage and a costly repair by a different company.
• Unreliable Service: The public data suggests a trend of unreliability, with a general contractor no longer using the company's services and multiple customers experiencing similar issues.

For individuals who wish to make direct contact with the company, the following information is publicly available. It is recommended that any communication be documented and that homeowners take the opportunity to ask detailed questions about their concerns regarding the company's history and business practices. This is the best way to get firsthand information and to assess their current level of responsiveness and professionalism.

Contact Information:

Address: 1059 Hands Mill Hwy, Rock Hill, SC 29732, USA

Phone: (803) 324-7663

In conclusion, for residents of Rock Hill and the broader South Carolina region, the decision of which roofing contractor to hire is a critical one. While a local presence can be a benefit, the publicly available customer reviews for Southeastern Roofing & Restoration raise significant concerns about their reliability, communication, and the quality of their workmanship. The feedback suggests a pattern of unresponsiveness and uncompleted projects, which are serious issues for any homeowner. The cost and stress of a home improvement project can be immense, and it is imperative to choose a contractor who is professional, trustworthy, and committed to their clients. Based on the provided data, potential clients are strongly advised to exercise extreme caution and to conduct thorough research into other contractors with more consistently positive reputations before considering Southeastern Roofing & Restoration for their home improvement needs. This information is provided to help local users make a fully informed decision that prioritizes the safety and security of their homes.

Southeastern Roofing & Restoration

1059 Hands Mill Hwy, Rock Hill, SC 29732, USA