Lawrence E Gustafson Roofing

Introduction / Overview

In the vast landscape of home improvement in Illinois, a durable and properly installed roof is a cornerstone of a safe and protected property. For residents of Palatine and the surrounding communities, choosing a roofing contractor with a long-standing reputation for expertise is a top priority. Lawrence E Gustafson Roofing, a name that has been a part of the local scene for decades, embodies this traditional approach to craftsmanship and service. Helmed by Larry Gustafson, an "old school roofer" with over 30 years of experience, the company is known for its hands-on approach and deep knowledge of roofing systems. This extensive experience is a significant advantage, allowing the team to accurately diagnose issues, from a simple leak to complex structural damage, and provide effective, long-lasting solutions. The company specializes in a range of services, with a particular focus on full roof replacements. They understand that a new roof is a major investment, and they are committed to ensuring the job is done right, from the foundational decking to the final shingle. While they have a long history of satisfied customers, some recent reviews point to potential staffing or communication issues, underscoring the importance of clear communication and a firm commitment to standing behind their work. Despite these conflicting reports, the company's long-term presence since 1988 suggests a legacy of solid work. Their dedication to explaining the "why" behind their work, such as why a price might increase due to unforeseen issues like damaged decking, is a sign of a contractor who values an informed client. For local users, Lawrence E Gustafson Roofing represents a business with a long history in the community, and an owner with decades of experience in the field, making them a well-known option for roofing needs in the area. This local expertise and long-term presence can be a key factor for homeowners seeking a contractor who understands the specific needs of their homes.

Location and Accessibility

Lawrence E Gustafson Roofing is conveniently located at 1687 W Arbor Ct, Palatine, IL 60067, USA. This central location in Palatine allows the company to efficiently serve its local clientele throughout the community and the broader Illinois region. As a locally-based business, their proximity is a significant benefit for homeowners in the area, providing a sense of accessibility and reliability. Their phone number, (847) 991-2837, serves as the primary contact point for clients, offering a direct line to their team for inquiries, consultations, or to schedule a service. This local presence is a cornerstone of their business, as it means their team is intimately familiar with the homes, weather patterns, and specific roofing challenges common to the Palatine area. This knowledge is invaluable when performing inspections and recommending the best course of action for a property. The accessibility of the owner, Larry, as mentioned in a positive review, even when he was recovering from a knee surgery, highlights a commitment to customer communication. However, other reviews point to potential communication and follow-up issues after a project is completed, which is an important consideration for potential customers. A local business's ability to be a present and reliable partner, not just during the job but also in the long term, is crucial. The company's location in Palatine gives it the logistical advantage of being able to respond quickly to the needs of its neighbors, whether for a routine estimate or a pressing leak. This physical proximity, combined with the owner's long history in the field, makes Lawrence E Gustafson Roofing a deeply rooted option for anyone in the Palatine area looking for a roofing contractor.

Services Offered

Lawrence E Gustafson Roofing provides a focused range of roofing services for residential properties, specializing in solutions that address the common issues faced by homeowners in Illinois. Their services include:

• Full Roof Replacement: The company is experienced in complete tear-offs and new roof installations. As one customer noted, they handled a full roof replacement with a crew led by a foreman named Eric, who completed the job quickly.
• Roof Repair and Problem Diagnosis: The team is skilled at identifying the root causes of roofing issues. A customer shared a positive experience where the crew explained that damage had occurred due to "the original roof not having adequate flashing in a few areas" and detailed how they were correcting the problem.
• Damaged Decking Replacement: When performing a full replacement, the crew is prepared to address and replace damaged decking, a critical step to ensure the new roof is installed on a solid and secure foundation.
• Correct Flashing Installation: A key part of their work is ensuring proper flashing is in place around chimneys, vent pipes, and other vulnerable areas to prevent leaks. This is highlighted as a critical service in a customer review, which pointed out that a leak was caused by poor flashing from a previous company.
• Material and Product Selection Guidance: The team works with homeowners to explain the differences in materials and ensures the right products are chosen for the home.

Features / Highlights

Lawrence E Gustafson Roofing has a long history, with an owner who brings over 30 years of personal experience to the job. This experience is reflected in several key features and highlights of their service:

• Owner's Personal Involvement: Larry, the owner, is an "old school roofer" who stays involved in the entire process. A customer mentioned that he "was in touch with us they whole process even though he was recovering from knee surgery," showing a hands-on approach to management.
• Experienced Crew and Foreman: The work is carried out by an experienced team. A positive review highlights that the foreman, Eric, and his crew did the job quickly and efficiently.
• Educational and Transparent Process: The company makes an effort to educate homeowners on the reasons behind their work. They "explained why the damage had occurred and what they were doing to make sure it was done correctly," which builds customer confidence.
• Longevity in Business: With a history in the business since 1988, the company has a long-standing presence in the Palatine community, suggesting a legacy of service.
• Mixed Customer Feedback: It is important to note the presence of conflicting reviews. While some customers highly recommend the company and praise their quick and professional work, others point to issues with poor quality and a lack of follow-up after the job is paid for. This suggests a varying level of consistency in service and follow-through, which is a critical point for potential clients to consider.

Contact Information

For more information or to discuss your roofing needs, you can contact Lawrence E Gustafson Roofing using the following details:

Address: 1687 W Arbor Ct, Palatine, IL 60067, USA

Phone: (847) 991-2837

Conclusion: Why this place is suitable for locals

For locals in the Illinois region, particularly in and around Palatine, Lawrence E Gustafson Roofing offers the distinct advantage of a long-established company with decades of experience. The owner, Larry, has a deep understanding of roofing that comes from over 30 years of hands-on work, which is a significant factor for homeowners who value seasoned expertise. The positive customer reviews highlight the company's ability to perform full roof replacements quickly, address hidden damage like inadequate flashing and bad decking, and communicate effectively throughout the process. This educational approach, which ensures homeowners understand the work being done, is a major benefit. For many locals, the appeal of an "old school" roofer with a long history in the community is a sign of reliability and trustworthiness. However, it is also important for potential customers to be aware of the conflicting reviews. While many praise the company's work, a recent review noted issues with poor craftsmanship and a lack of accountability after the job was completed, which is a key consideration for anyone making a large investment. Ultimately, the suitability of Lawrence E Gustafson Roofing for locals rests on their long history and deep-rooted local knowledge. For those who prioritize a contractor with a long-standing presence and a hands-on owner, the company presents a well-known option for roofing needs. The key for new clients would be to ensure a clear understanding of the project scope and warranty terms, as is the case with any major home improvement project.

Lawrence E Gustafson Roofing

1687 W Arbor Ct, Palatine, IL 60067, USA