RAM Residential Remodeling

For homeowners across Michigan, making sure a home is well-maintained is a top priority, and the roof is the first line of defense against the state's challenging weather. From heavy snow to severe thunderstorms, a reliable roof is essential. When it's time for a repair, a new installation, or any form of home remodeling, finding a contractor you can trust is paramount. This can be a significant challenge, as the quality of service, communication, and workmanship can vary widely between companies. In Shelby Township, one of the businesses that has received public feedback is RAM Residential Remodeling. This article aims to provide an objective overview of the company, based on publicly available information, to help local residents make informed decisions.

RAM Residential Remodeling operates in the home improvement and construction sector, as their name suggests, with a focus on residential properties. When researching any company, it is crucial to consider all available public information, including customer reviews. In the case of RAM Residential Remodeling, the public feedback paints a picture of significant challenges. One customer's extensive review details a series of frustrating events regarding a roof leak. The customer, after reaching out to the company, experienced multiple "no call, no show" incidents for scheduled appointments. This feedback points to a serious breakdown in communication and a lack of follow-through, which are critical components of a reliable service provider. According to the review, the customer was initially told someone would handle the job, but after weeks of failed attempts to connect with the assigned individual, they were ultimately informed that the company lacked the "manpower" for the job.

Another review raises equally serious concerns, this time about the quality of workmanship and the validity of a warranty. A customer who had their roof installed by RAM Residential Remodeling 13 years ago is now facing the need for a full replacement. The review explicitly states that the company "cut corners every way possible" during the installation. As a result, the shingle company will not honor the warranty because the installation was done incorrectly. This feedback is particularly concerning for any homeowner, as a warranty is a key part of the peace of mind that comes with a new roof. It implies that not only was the initial installation flawed, but the customer was left without the long-term protection they believed they had purchased. Both reviews end with a strong recommendation for others to avoid using the company, with one even questioning whether the business is still in operation.

RAM Residential Remodeling is located in Shelby Township, making its operations local to this community and the broader Macomb County area. The company’s address is 5905 Auburn Rd, Shelby Township, MI 48317, USA. A local presence can often be an advantage, as it suggests a company is familiar with the regional building codes, common housing styles, and the specific weather patterns of the area. However, the benefits of a local address are often overshadowed by poor service and communication, as evidenced by the public reviews. While their physical location on Auburn Road is a known thoroughfare that could make them accessible to clients, the lack of timely communication and consistent scheduling mentioned in the reviews suggests that this accessibility does not necessarily translate into reliable service.

Based on the company's name, "RAM Residential Remodeling," and the nature of the reviews, their services appear to be focused on home-related projects, with a strong emphasis on roofing. However, due to the negative nature of the available public data, the services listed below are based on the types of projects customers might be calling them for, rather than a confirmed list of reliable offerings.

Services Offered (Inferred from company name and customer issues):

• Roof Installation: The reviews indicate that the company has performed roof installations, though one customer's experience suggests significant issues with the quality and long-term durability of the work.
• Roof Repair: One customer’s call was specifically about a roof leak, which implies that the company is meant to handle roof repair services, though the review notes a failure to even show up for an appointment.
• Residential Remodeling: The company name suggests that they may also offer a wider range of remodeling services for residential properties, which could include other home improvement projects beyond roofing.

Based on the available public feedback, there are several key points that potential customers should be aware of when considering RAM Residential Remodeling.

Features / Highlights (Based on customer feedback):

• Poor Communication: Both reviews highlight a significant lack of communication. There were multiple instances of "no call, no show" and a failure to return phone calls as promised, with one customer noting that the assigned contact, Mike Edwards, lacked the "courage or courtesy to call me back himself."
• Unreliable Scheduling: Appointments were set but not kept, which led to a waste of the customer's time. This unreliability is a major drawback for anyone needing timely service.
• Questionable Workmanship: One review explicitly states that the roof installation was done incorrectly, leading to a premature failure of the roof and a voided manufacturer's warranty after just 13 years. This indicates potential issues with the quality of their work.
• Lack of Manpower: A customer was ultimately told that the company did not have the manpower to handle a job, which points to operational and resource challenges within the business.

For those in the Shelby Township area, here is the public contact information for RAM Residential Remodeling. As noted by the reviews, communication can be challenging, but this information provides the direct means to reach out to the business.

Contact Information:

• Address: 5905 Auburn Rd, Shelby Township, MI 48317, USA
• Phone: (586) 731-9830
• Mobile Phone: +1 586-731-9830

Based on the provided public reviews, RAM Residential Remodeling appears to be a company that may not be suitable for locals seeking reliable and professional roofing and remodeling services. The consistent feedback regarding poor communication, missed appointments, and questionable workmanship, including a faulty roof installation that voids a warranty, raises significant red flags for any potential customer. For residents in the Michigan region, especially in Shelby Township, the importance of a dependable contractor cannot be overstated. A roof is a long-term investment, and the process of getting it repaired or replaced should be handled with care, transparency, and skill. The available data suggests that customers of RAM Residential Remodeling have experienced a level of service that falls far short of these expectations, leading to frustration and, in one case, a costly, premature roof failure. Therefore, it is strongly advised for local residents to consider other options and to be extremely cautious if they choose to contact this company for their home improvement needs.

RAM Residential Remodeling

5905 Auburn Rd, Shelby Township, MI 48317, USA